About Business
Residents of Concord, NC, Concord have long trusted Walmart Auto Care Centers for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto care products store, Auto parts store or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 3.7/5 rating with 253 reviews. Throughout Concord, and particularly in Concord, NC, Walmart Auto Care Centers is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Walmart Auto Care Centers for any Car Repair inquiries or to schedule a visit to their Concord, NC facility.
Google Reviews
Essence Champion
★
☆☆☆☆
9 months ago
I went to this Walmart Auto Center back in April for an oil change. I even left work early to make the appointment. The service took about an hour. As soon as I left and started driving home, my car started making a weird noise and wouldn’t go over 15 mph. I had to pull over and when I got out, there was a puddle of oil under my car, so that should have been a warning right there. When I called Walmart, the man I talked to tried to say it probably wasn’t their fault. That didn’t sit right with me. My car had no issues or warning lights before I came in. I keep up with my maintenance. Anywho, they asked me to bring the car back, which I was already planning to do. When I got there, a Black supervisor was waiting. He was respectful, gave me a refund, and had the oil change done again. Even so, I won’t be going back. My advice is to go to a trusted auto shop or dealership and just pay the extra. Like my dad always said, mess around with these cheap places and you’ll wish you didn’t, and he was right. Good luck😊
jokkerBANG
★★★★★
a month ago
Ordered some tires that were installed in the hour expected. Everyone was friendly and helpful. I just waited outside before they opened at 7 AM, and I walked in the store during the appointment.
brittany snyder
★★
☆☆☆
2 weeks ago
Arrived early for my appointment and everyone working was moving like they don’t know how to do there job, terrible customer service walmart really needs to do something about this I will never come back
Colleena Jacocks-Lindsey
★
☆☆☆☆
9 months ago
I recently called ahead to the auto department to ask about the cost of a new tire and installation. I was given a clear price over the phone. However, once I arrived, the price suddenly jumped by an extra $150 with no reasonable explanation. When I calmly expressed my concern and mentioned what I had been told earlier, the manager was incredibly rude and dismissive, basically acting like it wasn’t their problem. There was absolutely no effort to make things right or even acknowledge the miscommunication. I left feeling disrespected and frustrated. I took my business elsewhere and will never return. I would not recommend anyone spend their hard-earned money in a place where customers are treated so poorly.
Arin Waters
★
☆☆☆☆
11 months ago
Is your idea of a good time having unprofessional technicians take out their frustration on you? Do you like to wait for excessive periods of time for something that only takes minutes? If so, this is the auto shop for you. If you'd rather not experience those things, look elsewhere – literally anywhere else. There are plenty of better options in town.
Lady S
★
☆☆☆☆
a year ago
Called the auto center today and advised I will have a car towed in that has a flat tire, as I have done in the past. The guy who answered said no. I asked if I can give the year, make and model for a tire quote and was told I would need the tire size only. The idiot on the phone was very unhelpful and just lazy. I called Discount tire and immediately received great customer service and assistance. The idiot who answered the phone this afternoon should have just skipped work today if he wasn’t going to be helpful.
Jason Sejkora
★★★
☆☆
6 years ago
Easy peasy. Thanks for putting on the new meat. Edit Car shakes like a leaf in a storm.. gonna have to get it rebalanced
Kat G
★
☆☆☆☆
a year ago
Came here to get my oil changed on my 2015 Honda no issues driving perfectly fine. Within 15 minutes of me leaving my car started making crazy sounds and wouldn’t go over 20mph and eventually cut off. The person whose house it broke down in front came out to help me. I told him I had just gotten my oil changed at Walmart. He check and my dip stick was bone dry. Had my car towed to Walmart the next morning then to Honda. Honda informed me my engine gone due to being drivin with no oil. Walmart is refusing to take accountability so I now have hired a lawyer to handle this.
Mark
★
☆☆☆☆
5 months ago
Very poor customer service. Maybe a new crew? Definitely need training.
Najib Mayar
★
☆☆☆☆
11 months ago
Don’t go to this place. Very unprofessional people. I made an appointment to replace tires on my vehicle. Drove 45 minutes to the auto care center only to find out that they don’t have them in stock. Cory the manager at auto care center offered me 5$ to compensate for my time. Worst managed Walmart and auto care center.
Ashwin Ram
★
☆☆☆☆
6 months ago
They are not happy to do the repair and didn't treat me well. They were rude.
Travis Filling
★
☆☆☆☆
a year ago
Don’t waste your time and money here. I purchased tires and install service for a 2500 Ram. When I got there for my appointment they told me they could not install the tires because they couldn’t lift my truck because it exceeded the 9000 pound capabilities of their lift. My truck weighs 7200 pounds. Either way, why would you sell me tires and service for a vehicle that you cannot lift?
Yea Wah
★★★★
☆
a year ago
I came here to have my tires rotated since I bought them here. They couldn't do that service because they had it tight really hard. So they sent me to make meineke for that and Mr Curtis (I think that's his name... The black guy) made sure I was reimbursed for it. He was nice too. I never got to get my tires rotated though, that's the bummer part
Natalie Madison
★★★★★
3 years ago
The people were polite, professional, and patient. The prices were reasonable. I have a Ford 150 truck and got my oil changed. I was heading out for a long trip to NY from NC. When everything was done, the gentleman said to have a safe and wonderful trip. My truck got us there safe and sound too.
Charles Luther
★★★★★
2 years ago
I ordered 4 tires and had an appointment for install. I was impressed that 2 techs removed the old and mounted the new. What one did on the install, the 2nd verified. The lugs were tightened by 1 and torqued by the 2nd. I was asked to return after 50 miles so the torque on the lugs could be checked. Very impressed!
Jared Herrick
★★★★★
9 months ago
Holliday was awesome and super friendly! Made an appointment online and they had me in and out incredibly fast! Will be back!!
Monique Burkes
★★★★★
4 years ago
I've been here twice. Once for a set of 4 new tires and once for a replacement tire after I drove over something. Both times the people there were helpful, friendly and quick. I have no complaints and will use them in the future. It was easy to make an appointment and their time estimates were spot on.
Roger Holzmeyer
★★★★★
2 years ago
I needed a new battery for my car. They had a higher crankamp and lo ger 100% replacement warranty for about $70 less than auto zone or advanced auto. The service man was extremely nice and the battery was replaced in less than 30 minutes. Along with the battery for my truck purchased here I am extremely satisfied. I would highly recommend them for car service.
Antoine Wingard
★★★★★
3 years ago
I usually go to my mechanic for oil changes, but we were heading out of town and waiting to the last minute and he was closed. I went in on a Sunday. It went relatively quick. Not as expensive as most oil changing places. Overall a pleasant experience.
Elizabeth Williams
★
☆☆☆☆
a year ago
Was laughed at for not being able to lift a car battery. Told by someone outside I needed to go inside to check in. Told by the manager inside I needed to check in outside. Basically was told they didn’t want me there lol. I’m not a Karen my car just won’t start lol.
