Reviews
Michelle Anderson
★★★★★ 2 months ago
Val H
★★★★☆ 3 months ago
tray t
I’m only giving a one star because it won’t allow me to give a zero or -20 star. This is the worst change experience I’ve ever had First, I had my appointment at 5 PM. I was there 15 minutes till five finally someone came out and let me know. I might be a little late. I did not know it would be 2 1/2 to 3 hour wait. And after paying and leaving and not even getting a thank you I discovered my entire front two fenders. My front part of the hood in my grill had grease all over them and I took pictures. Ridiculous.
Take your vehicle any other place but the Walmart on 242 and I 45 to get your oil changed. You will thank me.
★☆☆☆☆ 6 months ago
Francis Ian Navarro
Booked for an appointment @ 10am for tyre change 2 days ago and got confirmation through email. I Arrived 15 minutes earlier and was told by the technician to wait for 4 hours to change the tyres. If you want to waste your time go this place. will never do business with them again.
★☆☆☆☆ 6 months ago
Javier Tejada
I showed up without an appointment one day so I understand that point. I was close by and was going to multitask errands.
The intake person was trying to convince me to go home and put myself on the list because they were very busy even though there was nobody there and at least 3 bays were open. He said he could add me on for the next day if I wanted. He was pushy about it and said I’d have to wait 2 hours plus. Since I had to get a hair cut anyway and really needed the service I left it and took my chances.
10 minutes later they call me that they can’t get the filter off and to come get it and take it somewhere else. Yeah, the other Walmart never had an issue.
★☆☆☆☆ 6 months ago
Jeremy Lara
★☆☆☆☆ 7 months ago
Pratik Shah
Profesdional service and worked as required. Will visit again if required
★★★★★ 8 months ago
wushidaojingsheng
Don’t never ever come to this location for your auto services. I waited over 30 mins at outside of auto service center just to waiting for someone come out to tell me that we are understaffed today.
★☆☆☆☆ 9 months ago
Crystal Jeske
The WORST customer service. So sad that the only people who care about how this run are the owners. These people literally couldn’t care less and put in the absolute minimum. Choose anywhere else.
★☆☆☆☆ 11 months ago
Dallas Ingram
Had a good oil change
★★★★☆ a year ago
Kayden and Karaline Andrus
First off, I ordered the tires online and the system makes you pay for the installation before being able to place the order. When I arrived for my appointment, the service department tried to tell me for an hour that I had to pay for installation and that I couldn’t pay for it online, even though the system needed me to install order to place the order. Second, when I arrived for the appointment for my tires, which I made 2 days in advance, the service members had no idea where my tires were and after 45 minutes past my appointment, they finally found them. Lastly, I went shopping as soon as they told me they had everything they needed and told me they would start working on it 45 minutes after my scheduled appointment. The shopping took about an hour and when I arrived and asked for an update on where the car was, the attendant explained to me that the person in charge of doing tires was on lunch and had just gotten back to start on my tires. So before anyone started on my car, it was 1 hour and 45 past my original scheduled appointment. I ended up being at Walmart for 4 hours with my two year old son. This Walmart needs to figure out their service department and be better at managing/scheduling appointments and employees’ schedules. Very dissatisfied and they wasted 4 hours of my day because they were not prepared and should have been.
★☆☆☆☆ a year ago