Waterloo Transmissions

Amanda Westover

★★★★★

Edited a year ago

Justin is wonderful. Very personable and pleasant. Him and his team really care about the well being of people and their vehicles !

Brittany Varga

★★★★★

2 years ago

Great place to take your car! i took my car here to have my transmission repaired and had my car back and running in a extremely timely manner. They didn't try and overcharge me and the manager Brandon was super professional and helpful. I will definitely be recommending them to anyone with transmission issues!

g fragasse

★★★★★

Edited a month ago

I can’t express how wonderful the service is here! I was told my transmission couldn’t be fixed! Took it to Waterloo, spoke with Tom and picked my car up the next week! The communication was excellent especially how he explained the aftercare and what to expect!!!

Roslyn Pratt

★★★★★

2 years ago

I can’t say enough about Waterloo. They came highly recommended. They worked quickly, efficiently and they were very efficient kind, and reasonable. They made me feel important. Kudos to Brandon and Mr. Jim. These are my new mechanics…Such nice people.

Tara Lemmon

★★★★★

a year ago

Jim was very helpful in getting the help we needed with the transmission, and we really like the idea that if anything every comes up we can just come back to Waterloo for any possible warranty issues. Also appreciated the timely manner in which the transmission was replaced and we were back on the road

John Stephens

★★★★★

a year ago

Great customer service! Very attentive to my concerns. I highly recommend this shop for your transmission needs. This shop does not try to get over on you. Tom at the Canton location was very honest. TheTransmission is one of the most neglected areas of the vehicle we just get in and drive not maintaining is our fault and when failure happens we look for others to blame and its not right. This business has serviced two of my vehicles with one being a transmission swap for a remanufactured one again my fault not theirs. Take your vehicle here get it serviced follow the recommendations if they can save your existing transmission. Stop by, have patience and let tom get you together! Thanks waterloo transmission.

Jessica Frederick

★★★★★

2 years ago

Had my transmission replaced by these guys this summer, still running perfect. Took it back in for a minor repair, and they were great. Brandon took the time to explain to me the repairs that were recommended and why. The work that was quoted was a good price (believe me, I called around) and they had my vehicle back on the road in no time. If I need them again (fingers crossed I wont-car trouble sucks) I'll go back for sure!

Katie Fisher

★★★★★

a year ago

If I could give more than 5 stars, I absolutely would! I called numerous shops trying to get my daughter’s 2010 VW fixed, and everyone either refused to work on it or made it seem like a huge hassle. Waterloo Transmission, on the other hand, had no problem taking it in and getting the job done quickly and professionally. They didn’t try to upsell me or claim there were additional issues—just a straightforward fix at a fair price. The final cost was exactly what was needed, nothing more. Honest, reliable, and highly skilled—Waterloo Transmission has earned my trust, and I wouldn’t hesitate to recommend them to anyone needing quality work! ⭐⭐⭐⭐⭐+

John Houston

★★★★★

11 months ago

Thank you Justin for your patience regarding the vehicle lug nuts not having a key! that can be frustrating! We look forward to doing business with you again soon! If you’re reading this check them out they’re good family people. Very professional.

Lindsay K

★★★★★

a year ago

♾️/5 he was so sweet. he explained everything to me in a way that i could better understand what was wrong with my car. he was patient while i asked questions and made sure that before i left i understood what was wrong and what caused it. he was quick with fixing it even tho i messed my car up bad. less then a week later i got my car, he stayed in contact the whole time and would call to give little updates on it so we felt like we were still in the loop. i never write reviews because i can normally find something wrong with places that work on cars but i genuinely don’t think i could say one bad things about this place. will never go anywhere but here to get my car worked on again. HIGHLY RECOMMEND!!!

vicki campbell

★★★★★

a year ago

Justin and his team did an awesome job for us. After driving from Sebastian, fl to Canton, our transmission went out . In less than 4 days they had diagnosed the problem, ordered in a new transmission, and had it installed. We were able to leave on schedule for home. Thanks again to Justin and his team for a great job.

Clifford Suer

★★★★★

9 months ago

Outstanding service. Kept me informed throughout the process. Military and cash payment discounts that many others do not offer. You need a thorough and complete repair or just a look see, this is the place to put your trust and your vehicle in their hands.

Lisa Anderson

★★★★★

10 months ago

We brought my daughter's Jeep Liberty to Waterloo Transmission because her transmission needed replaced. Justin and his crew did a fantastic job on her Jeep! They were able to locate another transmission and install it a reasonable amount of time. They were very professional, explained everything and friendly. I definitely recommend this shop to all my family and friends!

Sheena Elliott

★★★★★

4 months ago

This place is absolutely amazing had to get my transmission replaced and they had it done in a little over a week my car runs like it’s brand new everyone was super friendly and answered all of my questions they even found an oil leak that no other mechanic could ever find (in 4 years of owning the car) I can only say great things about this place and will definitely recommend

shaughn owens

★★★★★

9 months ago

If I could give them more than five stars, I would because Justin and the guys at this location were absolutely amazing. I brought my car in to get the transmission replaced. They dealt with my Warranty company and were able to get everything handled in a very timely manner. I generally don’t get off work until between 4 and 430 so a couple times I was making it to the shop just before 5 when they close and I never felt rushed and they answered all my questions. Their customer service is definitely above five stars. I will be recommending them to all my friends and family I will return to them in the future for any repairs I need.

Joshua Jarvis

★★★★★

4 months ago

Great shop to take your vehicle to Justin and his crew are great people and they do more than just transmissions, I found this place because I myself am working on a project for the owner ( Justin ). I would highly recommend if you need your car serviced take it here and they will get you situated!

S. P.

★★★★☆

3 years ago

These guys did a great job on my transmission. If I needed work done again, I would go in a minute. I didn’t give them 5 stars bc the owners need to give their guys the right tools to do the job. The manager took 20 minutes to check me out bc they have 2 computers that are dinosaurs. Waste of his time and mine.