Wes's Auto & Diesel Repair

Thomas Story

★★★★★

6 months ago

I was in real trouble when I brought my car in. Wasn’t sure it was even fixable. The shop was great at communicating the issues they found, the plan on correcting, and everything along the way. My cooling system was in quite a bad state with blown gaskets and sludge ruining my life. I’m late posting this review, but I wanted to give it a few weeks and my car is running great! I really appreciate your professionalism and empathy, but most of all not having to return to have it fixed again and again-an experience I’ve had with shops in the past for less complex issues. Thank you very much!

Alecia Carpenter

★★★★★

6 months ago

I have been a customer of Wes and Michael for many years and know they are honest, skilled mechanics. Many thanks and appreciation to them!

MC Diva

★☆☆☆☆

Edited 9 months ago

I wouldn't even give this place one star but that is the lowest star I can give. I have gone to Wes's for over 20 years but when I called to make an appointment and got a quote for an oil change the labor charge for the service had over doubled. An oil change is like a 15 minute job and to go from $20 for labor to $50 labor in a year was outrageous to me. I chose to go elsewhere but I am still getting emails for offers and asking for referrals after I kindly asked Chad to remove me from their email list. I was totally discouraged with their inflationary price increases and will not go back to a place where they don't appreciate the customers that have been with them for years. I also referred others to Wes's Auto. I will not refer any more people to Wes's. Wes was a great guy but his son's business ethics don't seam to be the same. They replied for me to come back and see what happened but that won't happen since the oil was drained and new oil had to be put in. The leaking oil was removed at the oil change. I couldn't drive the car without oil. They don't seem to have records but I have a copy of my receipt for the work and the stupid sticker they put in the tinted part of my windshield is still stuck there. I can't use anything strong to remove it without affecting the top tint of the windshield. This was just a bad example of their lack of care and concern for their customers.

Jesse Salvador

★☆☆☆☆

Edited 5 months ago

Had injectors replaced never stalled with old injectors now can't drive 5 miles without stalling called the shop and was told you drove out of here you come in it's another d diagnostic and out of courtesy he could have just said bring it in and take a look at it since he put the injectors mechanic has no pride in his work

Earth Angel

★☆☆☆☆

10 months ago

Caution Poor Quality Service!!! I previously had my oil changed at Wes’s Auto and decided to have my son do the change because of the major price increase. When my son removed the oil plug it wasn’t tightened well and there wasn’t any oil plug gasket on the plug so the oil had been leaking very slowly and was caking around the plug area. Really what good mechanic would do this! The next issue was the mechanic tightened the oil filter housing so tight that my son couldn’t release it with the oil filter wrench. My son is very strong and has changed his oil and done other mechanical things. He tried many time but couldn't get the oil filter housing to loosen with the oil filter wrench. We finally had to just leave the old oil filter on the vehicle and add the new oil for the old oil had been already drained. That is the order of changing the oil. Now I had new oil and a dirty oil filter on the vehicle. The instructions online say to tighten the filter housing to 25# of torque and that is just a slight bit tighter than hand tightening the filter housing. I am sure a power tool was used to tighten the filter housing and now I will have to have another service station with power tools remove it on the next change. I don’t know what the mechanic was doing but he sure wasn’t careful with my vehicle. Sloppy work sure isn’t quality work so beware if you choose them to do your mechanical work! I wouldn't even give them 1 Star but that is the lest you can give.

Jim Tracy III

★★★★★

3 months ago

Wife hasn't been in the truck yet. But you guys did a good job !

Sujean Wilson

★★★★★

11 months ago

Awesome service. Took the time to go through all the little details. Better than ever with the new ownership.

Greg Smith

★★★★★

a year ago

Wes's was great! I was having issues with other shops who were going to charge outrageous labor costs just to diagnose my acceleration issues. We were about to throw in the towel and get a new car but decided to try one more place that was recommended by a close friend. They found the issue that other places couldn't find, a leaf had gotten lodged on a sensor in the air intake. They got it cleaned out and the car is running great! I am a customer for life.

Talia Strong

★★★★★

a year ago

Honest, professional guys who did a great job on my car issues. I loved the software they are using to send out the diagnoses and appreciated that they talked me through a plan of how to fix it. Super informative for a person like me who doesn’t know cars very well. Highly recommend!

S All

★★★★★

Edited 3 months ago

The guys at Wes’ are the Best. Trustworthy snd competent. Go see them for your repair needs.

Nick Vallejos

★★★★★

a year ago

This was a great experience. The technicians are personable, knowledgeable and easy going. Gabriella at the front desk was exceptional, professional and had an amazing work ethic. Ownership is engaged and overall I felt taken care of. I will only use Wes’s Auto moving forward!

Kathy M

★★★★★

a year ago

This was our first time using Wes’s auto & diesel. Our 2018 Chevy diesel engine light came on I called Wes’s and they were able to get me in right away. They diagnosed it quickly and contacted extended warranty to have repairs made of course no coverage for fuel injector under extended warranty. Repairs were done quickly and we would definitely use them again for any future repairs.

Sandy Marshall

★★★★★

2 months ago

Mike is professional and really looked out for me to solve my car problem.

Amber Fitzgerald

★★★★★

8 months ago

These guys were great! They showed me exactly what the issue was and the service was quick. Thank you!

Leo Christensen

★★★★★

3 years ago

West and his son Troy are excellent mechanics. I've never had a problem taking my vehicles there. Wes knows the 7.3 diesel extremely well I trust him working on all my 7.3s and he doesn't just throw parts at vehicles he gets a job done and does it right. I appreciate them and I endorse them for any auto repairs.

Sharon M

★★★★★

a year ago

Michael at Wes’ was great to work with. He had to diagnose an intermittent starter problem. We got the issue resolved for less than originally quoted & on time.

Kathleen Gilley

★★★★★

3 years ago

I have known Wes and his long standing reputation for almost 30 years of coming and going through Arizona. I have been Blessed,he does an excellent job with my car ,safety, and no short cuts!!! I would recommend Wes's auto before any other mechanic and services auto shop 💯‼️