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About Business
For professional Car Repair care in Bridgeport, CT, Bridgeport, look no further than West End Auto. Their team excels at delivering top-tier results for Car repair and maintenance service, Auto repair shop, Car dealer and related Car Repair needs. Their customer-centric approach has earned them a 4.2/5 rating based on 45 pieces of feedback. They have become an integral part of the Bridgeport, CT community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Bridgeport, West End Auto is ready to assist with your next project or repair.
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Google Reviews
Kathlyne Laventure
★★☆☆☆ I was having an issue with my car and the acceleration. I did show up without an appointment but there were no other customers and I had to wait 1-2 hours for the main mechanic to even show up to finally look at my car for 20 minutes max. They told were not able to find anything wrong with the car and the acceleration besides an air-intake boot/airflow boot that needed tightening. There was no clear explanation of whether that issue was actually related to my acceleration problem — and unfortunately, the original problem was not fixed and they proceeded to charge me $50. I ended up getting it fixed with another mechanic. I understand that shops need to charge for their time and diagnostic work, and I respect that. However, I would have appreciated being told upfront that there would be a fee before any work was done or if it were explained why I was being charged. I've gone to other mechanics on several oocasions with an issue that they were not able to find where they also checked out the car for 10 mins or so and didn't get charged. I’m not upset about paying for their time; I just feel communication could have been much better, especially when the repair I didnt ask for didn’t resolve the issue and I was there for 2+ hours. Clear upfront pricing and explanation would have made the experience much better. I would not go back there again because I did leave feeling slightly taken advantage of.
fatiha s
★☆☆☆☆ If there is 0 star, I would ve given it to them. I do not recommend!!!
Jessica Ward
★★★★★ Thank you to Omar and staff! Excellent service and very responsive. I purchased four new tires through West End Auto and one was defective (manufacturer error). They immediately replaced the tire as soon as I shared there was a defect. I was happily surprised given that they were special order tires. No question I would recommend this auto shop and will be using them in the future.
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