Western Auto Care and Radiator Specialties

Jill Anderson

★★☆☆☆

a year ago

New ownership are more gougers like others not the same ownership as before beware not the same good service with reasonable rates. Had a radiator under warranty and wanted to charge for all these little things… were willing to pay a few hundred wanted more even though it was under warranty.

Jeff Silverman

★★★★★

2 months ago

Very knowledgeable,very professional, very customer driven for care.

Niki Fahrni

★★★★★

a year ago

These guys are AWESOME. I brought my 2003 Toyota Sequoia in because it was leaking coolant & over heating (the timing belt had broke just before this and was replaced along with the water pump, thermostat, coolant sensor.) They went through it and found two places where it was leaking and fixed them. They’re very friendly and reasonably priced. I highly recommend!

Mike Dow

★★★★★

10 months ago

Jaden helped me with my car as it was having issues starting. He got it done quickly and was very professional about the job. My car runs great and I have no complaints.

kylee johnson

★★★★★

a year ago

Tasha was an absolute angel when it came to helping me. She was super kind and walked me through everything. My mechanic Jaden was as awesome and got the work done fast. I needed a whole new A/C system and they got it done in a day and it was absolutely amazing! I highly recommend coming here. They will take great care of you!

Doug Hampton

★☆☆☆☆

a year ago

They had me bring in my car, which I thought would be a quick fix—it ended up being there for almost 2 weeks and cost around $1300–i was grateful to finally get my car back—only to find the oil dip stick handle was broken off, with the remainder of the stick down it’s shaft. I called them hoping to bring my car back so they could fix their mistake, they told me they take pictures of all their work and would look them over—they also told me they were fully booked up and they were too busy to have anyone look at it now. They said if I wanted to wait a week I could bring it in and they would see if someone could look at it. Long story short I ended up fixing the problem myself , which took up my valuable time, as well as having to readjust my busy schedule. This was very frustrating. I feel if they had decent quality control and better customer service I wouldn’t be writing this.

J Morse

★☆☆☆☆

a year ago

Western Auto Care & Radiator severely lacks customer service and integrity. I took my 1998 Dodge truck in to have the heat fixed. This truck has been well taken care of, with only 120,000 miles on it. It has always had a dash mat on for years. They destroyed my dash, never said a word about it, covered the damage back up with the dash mat and refused to fix it or provide compensation because it "is an old truck." The age of the truck is irrelevant. The fact is that there was nothing wrong with the dash, and now it has pressure cracks and a corner chunk missing. The tech who worked on my truck denied doing the damage and told me they believed their tech. They supposedly took before pictures, but they are with the dash mat on. DO NOT take your vehicle here; they will damage it, call you a liar, and take no responsibility for the damage.

Clark Clarkson

★★★★★

5 years ago

I talked to Chris on Thurs. And set up an appointment fot the next week for a new radiator. You couldn't get the one with a factory sencer . so he told me not to worry he. Could install one and he did . when I saw it . it looked just like the factory one that is on it.. Very good job..... And great price. Very professional . just like the factory... Now my car runs cool. Thank you Chris. Clark

Sadie Cameron

★★★★★

10 months ago

I am so happy I went here . Everyone else wanted 5000 for my repairs on my car . I gave the quotes I’d been getting from other shops to tosh to see how compatible her shop was . They were so kind walked me through it all gave me a quote and I got my car back and fixed for way less then other shops and my car is still running like a champ !!! I’ll be bringing my car in for any other repairs !!! I love this shop and the people who work here . They are honest , kind and understanding

Chad Herrick

★★★★★

a year ago

This review is long overdue. They fixed the heating issue in my 2013 dodge dart. It required extra searching for parts and the taking out of the entire dashboard(not easy in a dart) to replace the parts. They also saw that the cupholder was broken (I couldn’t get part anymore) and they fixed it up and didn’t charge for it. I felt like they went above and beyond. I’ve also used these guys over the years on other vehicles and for other type repairs and they’ve always been great to work with, trusting and reasonably priced.

Marilee Isaacson

★★★★★

a year ago

Great service!! Went to get an oil change and the did a full inspection and found a my front tire rod was needed replaced. As they showed it to my husband and I you could tell it definitely needed replaced. I'm so grateful they found it and prevented future problems. It's nice to find an honest mechanic. We've been coming here for years! My husband own a paint company and he brings all his trucks and vans here for maintenance. Customer service is amazing!

Seth Player

★★★★★

2 months ago

Bunch of friendly, helpful, smart guys always willing to take the time to help out even if they're really busy! 10/10!!

Melissa Rabe

★★★★★

3 months ago

We had to replace our radiator, and they got the repair done in quickly and for a great price! Awesome auto repair shop!

Bruce Delaughter

★★★★★

a month ago

1800 miles from home and my radiator went out. They took me right in and had me going in just over 3 hours. Highly recommend

Aaron Ludlow

★★★★★

8 months ago

I've had extensive work done on my skate van through Western Auto Care over the last year—radiator, fuel pump, air pump, transmission—you name it. Through it all, the crew has been consistent, knowledgeable, accountable, and genuinely invested in keeping my skate van rolling smooth. What stands out the most is the customer service: first-name basis, always professional, they treat you like a person not a ticket number. This is the only shop I trust with my wheels, whether it's for major repairs or routine checkups. I'd knock one star off just to leave room for future greatness, but honestly, they’re already operating at a high standard. Western Auto Care keeps the heart of my van alive—and for a skater constantly travelling/competing/chasing pavement, that means everything. Thank you for all you've done for me. I am Looking forward to continuing to do business together.

Jenica Lopez

★☆☆☆☆

a month ago

This place was absolutely unprofessional. We took it here for a simple procedure which resulted in my car making a strange noise that it didn’t initially come in with. We were strung to think it was something with the transmission the whole time. They said they could fix it and then proceeded to give us the run around. We gave them the benefit of the doubt many times, and they had many excuses as to why it was still making a weird noise. An employee ended up calling and telling us to get our car and “wait for it to have problems” which is absolutely CRAZY. Especially considering they thought it was a transmission issue, this is extremely dangerous. It took them almost 4 WEEKS with my car just to find out they put in the wrong filter! We were very lucky it wasn’t something more serious, but if the employees would’ve done their job and rechecked their work we wouldn’t have wasted 4 weeks and I wouldn’t be making this review right now. With that being said, I would never take my car here again.

Alexis Holden

★★★★★

a month ago

These guys are amazing! We had a water pump replaced by them last year and it started leaking my coolant again a few weeks ago. Brought it back and it had failed prematurely. Luckily it was still under warranty. They suggested a coolant flush along with it. They got us taken care of and also fixed an abs/traction control issue basically at cost. These guys are super easy to work with, very knowledgeable, and honest. Will definitely continue to come back in the future!