About Business
Xpress Oil & Lube is a highly-reputable Car Repair service provider based in Waterloo, IA. Xpress Oil & Lube covers all facets of the Car Repair industry, with a focus on Auto repair shop, Oil change service, Brake shop. With over 70 reviews and an average rating of 4.3/5, Xpress Oil & Lube is a trusted name in the industry. Their presence in Waterloo, IA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Micah John
★★★★★
3 years ago
Got stranded and the rental car wouldn’t start, walked to this shop and without hesitation one of the Mechanics helped me jump my car. Excellent people, thanks !
Dan Tisue
★★★★★
2 years ago
Honest, fast and reasonable. I had a 4x4 accuator and front axle replaced. Highly recommend them
Marci Jones
★★★★★
2 years ago
Wonderful experience. Got us in for an oil change right away. Very friendly and good prices. Thanks
Valerie Vandervort
★★★★★
3 years ago
Fast and fair pricing. Can't believe I never went to this place sooner. Friendly service with handsome mechanics lol. Great place and I will be back.
Steve Gudmunson
★★★★★
7 years ago
They were very courteous people. Quick to fix my Truck. Help me maintain my transportation to the University studies or real lifesaver. Very reasonable priced.
David Kirchhoff
★★★★
☆
2 years ago
In and out in about half an hour. They said 20, but they had to order the oil for my vehicle, which takes a bit longer. Otherwise no issues and good service.
Ethan Martin
★★
☆☆☆
7 years ago
Pretty expensive compared to other places for an oil change. The mechanic put 2 qts to much oil in the car and didn't change it even after I showed him the owners manual and showed him he was wrong. Said the oil was good where it was. Very disappointed with the service.
Emilee Clark
★
☆☆☆☆
2 years ago
My car was taken there because it wouldn't start.... They charged me $80 to "diagnose" my car.. was told by them it was the ignition switch and in reality it was a relay that was bad.. so they wanted to charge me over 400 for something that cost less than $50
Jeffrey Mabe
★★★★★
2 years ago
My friend just a van from them I went and looked at it on Monday and they saved for her these guys are great they where fast and prompt with even getting a part that went out wen I went on the test ride they had the new part there with in a few minutes and I went for my ride I would definitely recommend them thank you guys for everything
Barb Mays
★★
☆☆☆
3 years ago
60.00 headlight to be changed due to having to disassemble to change. Let them do it. Mechanic broke Antenna on my work truck then argued with me that it wasn't broke. Asked to speak with manager, got the owner. The owner made it right, verified the Antenna got broke and squared up with us. Two women on the road alot of these places try taking advantage of us like the first guy we spoke with. Thank God the other 2 in there seen and agreed it was wrong and sent us off to the truck stop to get it replaced. 2 star because of the damage and employee. Always go above people like that
steve jacobsmeier
★
☆☆☆☆
5 years ago
I don’t know who is writing these glowing reviews but the service I got was horrible. They first told me the car would be done in two days... three weeks later I got it back... a within days the problem resurfaced.. I dropped $3590 on this repair and when I brought it back I was told he didn’t have time today.. so I left it there and bought another car from dan Deery... this car is now part of the trade... but it sits on their lot waiting... I’m sure these guys are gonna feel it if they try to screw Deery the way they screwed me
Gary Church
★★★★★
6 years ago
Fast service. Fair prices. They have done major work on my vehicle. Work was great. Price for work was competitive with other shops. Would recommend. Please call ahead for appointment. That's the best.
Nathan
★★★★★
3 years ago
I was in town for a gymnastics competition and needed some service. These guys are gentleman and so very helpful. I was very impressed with the timeliness, but was even more happy with the bill. THANK YALL!!!! This out of town guy wishes there were more places like this in Des Moines. Bless you guys this coming year and have a safe holiday boys!!!
Hannah Bush
★
☆☆☆☆
3 years ago
Had my oil changed and thought everything was fine. Now having another routine oil change somewhere else and they have noticed that the mechanic who changed my oil last (xpress lube) tightened the oil drain plug so tight that they stripped it. Now their having a hard time removing it and I have to pay an addition $40 in labor to get it off and pay another $20 for an oil plug. I will never be going back here. If this is what happens with a simple oil change I can’t imagine taking my car here for more serious services. Would not recommend.
Anna Bordeaux
★★★★★
3 years ago
AMAZING SERVICE! Had taken my van to another shop prior to taking it here. The first shop charged me 70 dollars to test the battery and alternator and then sent me on my way stating nothing was wrong. Xpress tested my vehicle and diagnosed the problem, and took the extra time to explain it to me FOR FREE! 10/10 would recommend
Selvedin Saric
★★★★★
a year ago
"I had an amazing experience at Xpress Oil and Lube! The staff was super friendly and efficient. They got my car serviced quickly and explained everything clearly. Highly recommend for anyone looking for top-notch service!"
Becky “Becks” Goken-Gordon
★★★★★
4 years ago
I finally found a local auto mechanic that I feel good leaving my cars with to get fixed. Been bringing our vehicles to this family-owned small shop for approximately 2 years. No complaints! They're honest, hard working guys here and wont screw you in price!!
Mary
★
☆☆☆☆
Edited 3 years ago
Really awful customer service. This guy personally loves to block the driving area so you can’t drive in the drop off spot. It’s a boys club…
World-Wide Guide
★
☆☆☆☆
a year ago
Took two different vehicles two separate times. First one because it actually needed some work done and the second one to clear the conscience and hoping what i found out wasn't true.. just to find out it was true. After taking my car to multiple shops to get my cars checked due to them feeling like it was running the same and not better as it should when replacing certain parts. I was told the same thing "It looks like it never actually got replaced/fixed". Both cars were left with xpress for multiple days (on different days) for no reason at the end of the day. Spent all this money thinking i was getting my cars fixed but ended up getting my parts that i provided stolen from me plus the money i paid for no reason. All i can say is save yourself and your money from this place! They will be getting served very soon.
Mary Kangas
★★★★★
2 years ago
On December 29, 2023 I called this business at 9:00 as soon as they opened. They actually wanted me to come over at that time, as they had available openings. I wasn't quite ready to leave yet, so I made an appointment for 10:30. I showed up at about 10:25, and they got me in immediately. It took only approximately 35 minutes and they were done with my "oil change". They placed a "large" sticker on the inside of my driver's side window to remind me when my next oil change was due. I would "highly recommend" this business, as they are fast, friendly, and reliable. They do great work there.
