About Business
Residents of Belmont, CA, San Mateo have long trusted 5 Star Auto Service for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Oil change service, Smog inspection station or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.9/5 rating with 303 reviews. Throughout San Mateo, and particularly in Belmont, CA, 5 Star Auto Service is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact 5 Star Auto Service for any Car Repair inquiries or to schedule a visit to their Belmont, CA facility.
Google Reviews
Jessica Nasrah
★★★★★
5 months ago
Amazing auto shop!! They are always so helpful & quick with repairs at a very reasonable price - highly recommend !! Wonderful customer service too, they always let me know when they notice something else wrong with my car (since I do not lol) and check in with me about fixing it
Christina Tufono
★★★★★
a month ago
I appreciate the amazing 5star service every time we bring our vans in for service, Fadi and his team very attentive, vans run great, great customer service, and the wait time is fast. Thank you!
Yvette Savage
★★★★★
2 months ago
Great customer service. Professional service, experienced and knowledgeable mechanics that keep you informed throughout the process of taking care of all your vehicles needs. Thank you.
Jono Sison
★★★★★
5 months ago
Great customer service. Easy to schedule an appointment. Fadi communicated what needed to be done, and we got our car at end of the day. Thank you!
Aaron Zulick
★★★★★
5 months ago
My car was stranded in the middle of the road in Redwood Cityand I had AAA bring it to five star and the crew there in an urgent situation where I had work events going on. These guys were able to diagnose my vehicle and get it running again and basically saved the day potentially even my job.! Thank you to an awesome crew!
Valentino Tanti
★★★★★
2 years ago
I had time to kill working next door. Checked my oil saw it was low, so I popped in to see if they can change the oil in my food truck quick. 15 min later it was done and I’m on the road selling again. Friendly honest people. Plus I hear the owner grew up in SF👌🏼went to Riordan👌🏼. I know he’s smart cause he sent his kids to Serra where I went so I’ll be back for sure. I just wish he had more Blue and Gold hanging up. Go Padres!!!! 🏈 Thanks Again, Chef Valentino Red Sauce Meatballs
Michael Levin
★★★★★
a year ago
As this was my first experience with 5 Star, I didn’t know what to expect. Additionally, my Audi R8 had always been serviced by the dealership and I was a bit wary given the “exotic” nature of the car. I was very pleasantly surprised by the enthusiasm , technical competence, and professionalism of 5 Star’s team and the facility. Fadi was a pleasure to work with and his enthusiasm for all things automotive and, in particular, my out of the ordinary car added to the experience.
Diana Deering
★★★★★
3 months ago
I was referred to this shop by a friend and I was so pleased with Fadi’s work as well as his kind demeanor. The scheduling flexibility allowed me to get back to work quickly as well. I will be bringing my car here for future work!
noah serbin
★★★★★
5 months ago
Ned and the crew live up to the name… FIVE STARS!!! Aligned my lifted truck and tightened up the sloppy steering, replaced crank case filter and installed a sweet aftermarket rear differential cover. Driving the truck off was a night and day improvement. My new go to for any and all future needs for my truck
Phil Eliason
★★★★
☆
a month ago
Good work with a warrantee to back it up. Prices are a bit on the high side IMO . I’d recommend 5 star auto . The front desk is vey well organized and friendly staff
Kenjiro Fujio
★★★★★
a month ago
They provide really transparent and honest service. Have great technic and hospitality. Actually before here, I tried multiple nearby auto maintenance shop but others are basically dishonest and try to add not-required service. I really can recommend here.
Tiffany Muniz
★★★★★
4 months ago
Ned & Fadi are the best!! I cannot say enough about the service I received here. I would rather go to the dentist than have to face car problems but 5 Star made my experience painless. I had to have an alignment, an electrical issue with my lights fixed, get a new battery & alternator and replace a belt. Not only was the price fair, they did it in a reasonable amount of time. My only regret is not finding them sooner.
Katie Crowe
★★★
☆☆
3 months ago
I made an appointment online for an oil change and when I got there was informed that they don't take appointments at 12pm, even though I had been getting confirmation emails and texts for days about the 12pm slot. Thankfully they still accepted my appointment. Also when I first drove in, I didn't see the sign that was posted on the door and the side of the road (so, not easily visible when driving in) about how it is valet parking only so I tried to park in an open spot, but the mechanic gave me a look so I asked where I should park for an appointment and he pointed to the back. When I picked up my car the mechanic gave me my receipt and documentation but didn't talk through what had been done / inspection results at all. Overall fine experience even though a little pricier than oil changes I've had in East bay, but wish the communication was a little better.
Joshua Saffren
★★★★★
11 months ago
We always use 5 Star. We ordered tires from Tire Rack and had them shipped to 5 Star for installation. In fact, that's how we first came to know them a few years back. Fadi and the team are always friendly and honest and they go the extra mile. When I told them this car is for our new teenage driver they went ahead and really cleaned and polished the wheels. My daughter was thrilled. Great feeling!
Alex Sierra
★★★★★
5 months ago
I have been taking all of my cars to 5 star for years. They are consistently professional and honest. Their mechanics are top notch. It’s always great knowing that Fadi is there to answer any questions and offer advice. Fadi goes above and beyond to make sure that the customer is satisfied. If you’re looking for an honest and competent auto service shop, this is your place.
Jennifer Tosetti
★★★★★
a month ago
I was recommended by a friend to bring my car (Ford Mustang) in for its 100k service. Ned was fantastic! Knew exactly what was needed and had recommendations for what was needed down the road. His business is super clean, neat, well organized. His attention to his customers is A+. If you are looking for a new place I highly recommend giving them a call.
Robert Johnson
★★★★★
4 months ago
First time at 5 STAR and I was very happy With the service, communication and Professionalism that I experienced. I wanted the fuel injectors replaced in my Escalade but found out Cadillac had a back order nationwide on these parts. But some how Fadi was able to find these Injectors Through several other sources. And they Were able to get me back on the road in 2 days , thank you Fadi. I would recommend 5 Star Auto to my friends. Thanks Again, Robert C
John Sheakley
★★★★★
3 months ago
I highly recommend 5-Star Auto Service—they are truly outstanding and trustworthy! When my "check engine" light wouldn’t go off, I was frustrated after another mechanic hooked up their Chevy scanner and charged me $200 to replace an O2 sensor, only for the light to stay on. But 5-Star Auto Service hooked up their Chevy scanner, accurately diagnosed the real issue with code P0400 (EGR Performance), and called me right away for approval. For just $125, they skillfully removed the EGR valve, discovered the passages were completely clogged with carbon, thoroughly cleaned everything, and rechecked the system. The "check engine" light has stayed off ever since—their honesty and precision saved me a lot of money and hassle! On top of that, upon my request, the team at 5-Star meticulously inspected my car for all necessary mechanical repairs and coordinated with a trusted body shop to prepare a comprehensive, detailed estimate of $14,296.29. This professional report is exactly what I need to confidently recover costs from the DUI driver’s insurance company. 5-Star Auto Service delivers exceptional skill, integrity, and genuine care for their customers. I completely trust them and can’t recommend them highly enough—if you want reliable, honest auto service done right the first time, this is the place to go!
Seth b
★★★★★
a month ago
About a good and one would expect from a local mechanic. Friendly, professional, work quality, honesty. Honesty means so much on the peninsula. Dealers around here are historically outrageously priced and offer to charge on items that are warranty or recall. Took my vehicle to a dealer in RC that wanted $5k for the work performed here. 4x the what was charged here at 5 Star. Breath of fresh air, really. Thanks
Yuanyuan Tien
★★★★★
4 months ago
I just got the flat tire. I drove passed the 5 start and just walked in. The gentleman told me that they closed earlier today bc all the tech people already left. I said would you mind to check if I needed new tires ? He checked and willing to make an order for me for tomorrow. ( not in the store) Even the store already closed he was still very helpful. I was lucky to get there before he left ! This place is definitely the new spot for me to have service done for my car. I’m so grateful for all his help ! This is the truly 5 Star Auto Service ‼️
