A Import Specialist

Torrr Exe

★☆☆☆☆

2 years ago

The husband and wife that run this place are con artists. Not only are they dishonest, but they will screw something else up in the process to then rob you of even more money or try to convince you that you need something you really don't. I'm speaking on my behalf as well as a family member who went there. AVOID THIS PLACE AT ALL COST.

Fernie R

★☆☆☆☆

5 years ago

So I took my bmw 5 series there for a diagnose on a water pump I had the work done there replaced the water pump and all the coolant components new hoses and new drive belts I use the car only to go out and hardly drive it so after some months the water pump goes bad again so I took it back to see if they could fix it I thought it will be simple like the first time so one day I received a call from the lady that works there as the receptionist telling me that what happen to the car before I took the car I explain what was wrong with the car so she told me that the engine was bad and to replace it was going to be 5000 dollars plus labor I was shock because I was like Woow how the heck the engine is bad so I when back Pick up the car they told me it won’t even star so I towed it back home a couple of months when by before I took it to another shop the only problem with the car was a bad battery and the water pump fail cheap parts. end up paying way less in a professional shop and my car is running till now with no issues This people will diagnose wrongly the problems on the car and will try to rip you off so make sure if you take it there to get a second look somewhere else this people are not professional and the mechanic there I don’t even think he’s certified to do work on bmw how you diagnose a bad engine and the only problem was the battery and even the tow truck guy told me not to trust this people that he had pick up cars with similar problems from that shop pathetic good luck guys and don’t let them rip you off. Lady don’t lie you guys did diagnose my car and charge me for it bad engine you said 5000 to replace it and it was only the battery I don’t have no reason to lie I m just telling my experience with your shop bad!!!!!!!

David Goldstein

★★★★★

7 years ago

A Import Specialist is a great repair shop. I've used them many times and they have always done a very good job at a fair price and within the time that was estimated. A very good resource for me.

Mai Lipson

★★★★★

6 years ago

I was referred to Mark by a friend of mine who is also a mechanic and said to go to him for work on my Porsche. He couldn't have given me a better place to work with and since then I have not only taken my vehicles to them, but also referred him to many of my friends. Has never let me down!!

Brooklyn Lace

★★★★★

2 years ago

Always found this shop to be above board and honest. Been taking our cars there for years. My Mercedes runs great, thank you for the timely service as always

heather adomeit

★★★★★

2 years ago

I absolutely love this place! The owners are very kind and understanding. They don't play games. And are very honest. Plus, as a bonus, they have the most adorable cat that hangs out in the office if you're lucky enough to see him 😊

Lisa Nelson

★★★★★

6 years ago

Old fashioned honest vehicle repair! My previous mechanic wanted $1400 for a gas leak on my 2007 Rover. Mark fixed it for $400, clarifying that only one piece needed replacing, not the entire assembly! He's the kind of mechanic you pray will never retire!

Ana Serrato

★★★★★

6 years ago

First time that I have brought my vehicle for service (a/c). They did an incredible job - and very reasonable fee and honest. For sure I will continue to return to A Import Specialist and I have already recommended them to friends and family.

Elva Atkins

★★★★★

5 years ago

Mark & Suzzane the owners of this place are outstanding people, honest and hardworking, Mark has taken care of our cars for years and time after time the quality of work and knowledge of cars keep us going back to them! They know what's riding in our cars our family❤ and they take care of mine! Thank you Mark and Suzanne.

Bill Woodard

★★★★★

5 years ago

Mark and Susan are awesome. I have been coming here for about 8 years now and would not trust my car to anybody else. They are honest and do not try to sell you stuff you do not need. It is hard to find a decent mechanic now a days and they do great work for great prices. Thanks Bill

Shani Quibell

★★★★★

4 years ago

It's so hard to find a mechanic you can trust, but they are so awesome here! We drive up from south Corona to take our cars here because we won't go anywhere else. They always take the time to explain the issues and the pricing and they never take advantage. They're also very good about trying to get things done quickly so you don't have to be without your car. Seriously cannot recommend enough!!

Dene Bluesky

★★★★★

3 years ago

My entire family has been coming here for years. I usually work on my own vehicles but due to being extremely pregnant and needing to get a smog done I brought it in to mark as I don’t trust anyone else. He fixed an issue within a few days on my Jeep that I had been trying to fix for over a year. Always professional, honest, and quick despite the 110 heat wave.

Matthew Farrand

★★★★★

3 months ago

Mark & Suzanne are the best! The service is great and the prices are reasonable.

Angel Jaime

★★★★★

Edited 4 years ago

Honest mechanic! Great local business! Happy to bring my 2 old rovers here. They also work on my fleet of random construction vehicles.. thanks

Mims Jenkins

★☆☆☆☆

8 months ago

I went to this company two weeks ago to get my starter replaced I don't have a complaint about the starter. My complaint is about the fact that after I removed my car from there I went and got an oil change and the oil company Valvoline removed 9 quarts of oil out of my Mercedes C300 it only holds 6 quarts, so someone there maybe mistakenly put a lot of oil in my car intentional I don't know, also my sunroof worked perfectly now it doesn't close all the way and appears to have some sort of jam I found their tools in the backseat of my car they were there to fix my starter not to ramble inside my car, clearly my car was tampered with wow they were repairing it I'll never ever go there again.

Ricardo Angulo

★★★★★

a year ago

Great service! First time bringing my car here. Got new brakes and rotors. Great price, significantly less than other quotes I got. Brought it in in the morning and was ready for pick up a few hours later. This will be mlmy go to repair shop for my Jaguar.

Chad Trenham

★★★★★

2 months ago

Mark and Susanne came highly recommended by friends and family, and let me tell you - they exceeded every expectation. Our 2010 Toyota Rav4 had a transmission go bad. Under extended warranty, I had the transmission replaced. We got a remanufactured transmission from Toyota and upon installation, it failed for some yet unknown internal issue. A replacement was supplied by Toyota, my lady picked up the vehicle and had to bring it back to the shop the very next day due to what seemed to be the same issues. After almost 9 weeks without a car my lady was at her wits end, and so was I 😂. We got the referral to A Import and had the Rav towed to them. From Day 1, Susanne and Mark got to work diagnosing and repairing our ride, and kept informed of progress with daily updates as to their diagnosis and repairs. They utilize advanced diagnostic tools, and Mark is truly a wizard - not to mention honest and upfront. He gave me every opportunity to save money with each discovery/development as he worked his magic on our car. Thanks be to God, Mark resolved our issue by clearing the memory (of the PCM I believe - forgive, I am a novice when it comes to the mechanical). Mark and Susanne had the Rav back to us in about 3 business days, after it sat in the last shop and at Toyota for 9 weeks! 🙌 A Imports is a fitting name, and they rank A+++ in our books. The Car has been running like a dream ever since. 🥲 I could not recommend a better shop. Do Yourself a favor and bring your repairs to the best. Thank you Mark and Susanne!!! God keep You and your household. Happy New Year! May it be the most blessed so far. ☦️🕊️