A & L Auto Services

Earl Aker, Jr

★★★★★

3 years ago

Scott and his mechanic are always honest, fair and knowledgeable. I've used A&L for years and have never been disappointed.

Sheldon Winston

★★★★★

2 years ago

I have to give this shop 5 stars. My battery was on its way out and I stopped by and received help in a timely manner and the work needed was done on the same day at a reasonable price.

Venomous Vixen

★★☆☆☆

9 years ago

Unnecessary Rudeness and attitude. Im sure it's a very good place for tires and service but when I stopped to ask if this was the shop where a man had told me to go get tires/rims that he worked at all I got was an attitude. Instead of saying "No I'm not sure who this person is but if you are interested in a set I can help you" all I got was a very brisk cold natured dismissal.

Stephen Probus

★★★★★

5 years ago

Excellent Scott the owner is the most honest garage In the area and if you go there you will not get ripped off like other garages that's the only place I go a +l auto

Arthur Bruce

★☆☆☆☆

a year ago

The guy there is a jerk pulled in with a problem with my car and he's like okay wait a minute and then goes oh I don't work on Mercedes after I already told him I had a Mercedes very rude stay far away. All he had to do is say I'm sorry I'm busy

deborah connors

★★★★★

5 years ago

They are the most honest and dependable mechanics around! No one else touches my cars unless warranty or recall but then it has to be a Scott approved dealership! They are the best!!!

Zeb Snobgrass

★★★★★

8 years ago

I've been going to A&l Auto Service for over 30 years. I have always been satisfied with good work at reasonable cost. Never have I felt more work or parts was added to any repair. Also he recommends work that should be done sooner than later, his service to my vehicles has kept us free of any breakdowns requiring towing!

Greg Martin

★★★★★

5 years ago

I've been taking my cars to A&L for years and would recommend it to anyone. The mechanics, Scott and Nick are wonderful and very knowledgeable. They are also very kind and caring individuals. Their rates are very reasonable.

Alex McCollam

★★★★★

Edited 5 years ago

Fast service, fair prices, excellent quality work. I've been taking my cars here for years, and Scott is one of the few people I can trust to give me an honest assessment if a cars issues and the costs to repair. Highly recommend for anyone in the Norwich area.

Concert Connections

★★★★★

6 years ago

Love this auto shop. Why, because they are honest, do great work, and go that extra mile for you! A knowledgable staff. Nick is a great master mechanic and Scott, the owner are there to answer all your questions. Also they showed me what was replaced! I was happy with the cost too! I would gladly tell my friends and family to go there so I am telling you! Fast, friendly, and great service!

keith tuccitto

★★★★★

9 months ago

This shop is the best place to get your vehicles fixed they treat you respectfully and there very honest the job gets done right thanks again

Jean M. Grenier

★★★★★

a year ago

This shop has been taking care of my family's vehicles for a long time but I just went there for the first time. I feel like I got an honest assessment of what was going on with my car and it helped me make an informed decision about whether to pursue getting it fixed or not. I highly recommend them.

Courtney Talenda

★★★★★

a year ago

I just want to take a minute to thank scott the owner! I was introduced to him about 10 years ago give or take. He has done work on my cars and has done an awesome job everytime! He's fair, he's honest, he doesn't try to upset you on things you don't need. He does a thorough job with his work. I would recommend him to anyone. He just did a transmission for me when I was hopeless about getting it done. My jeep is doing great now!! Thanks Scott!!! Sincerely, Courtney with the nice jeep now!!! 🤣🤣🤣

Leela Peterson

★★★★★

6 months ago

We always have a great experience working with Scott and Nick! Thank you for always over delivering!

Marie Charles

★★★★★

a month ago

This is a day that I will not forget. You weren’t too busy to help me out , you were so kind me , you took time to listen , you are, awesome, that was a relief , keep on doing good job . I appreciate a lot

Eric Tootell

★★★★★

5 months ago

A&L Auto are the best! They provide excellent customer service, honest assessments and fair pricing, efficient and reliable work, and clear communication about the repairs needed. They have keep me on the road for years! If you need a mechanic you can trust and count on, go to A&L Auto!

Elizabeth Vidal

★★★★★

2 months ago

Highly recommend!! I'm only home for a couple of days and he takes me in immediately when ever I have any issues from a hole in the tire to more extensive work. Never turns me away.. I've been going to them for over 6 years and never disappoints . Great prices great work and great guys. Very friendly and professional..