About Business
For professional Car Repair care in Bronx, NY, Bronx, look no further than A & R Auto Collision & Repair. Their team excels at delivering top-tier results for Auto body shop and related Car Repair needs. Their customer-centric approach has earned them a 3.9/5 rating based on 69 pieces of feedback. They have become an integral part of the Bronx, NY community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Bronx, A & R Auto Collision & Repair is ready to assist with your next project or repair.
Google Reviews
Christina Hernandez
★★★★★
a year ago
Best experience i have ever had getting my car repaired. My lease was up and i needed to get a few things repaired before giving it. Took my car in on a tuesday and my car was rrady on friday right in time for the weekend. My car looks amazing and i dont owe the dealership nothing . Happy customer here
Boo Bah
★
☆☆☆☆
a year ago
SCAM is exactly what this is. They also related to the other shop down the block as well(E&J Automotive). I should've known but rolled the dice anyway. The tow guy from statefarm ended up recommending this shop after he found the one we were going to, closed. The tow guy and the "owner" said they can do us a deal with the repair and make sure it stays under a certain amount(lie). We got the bill, which was a crazy amount for what needed to be done. Now the car is having problems. Brand new 2024 Honda. So now we get to deal with the problems after they took our money.
Sarah Elizabeth
★★★★★
3 years ago
I have had the unfortunate luck of scraping underneath my car, when I drove over what seemed like debri from a house renovation left on the street where I parked after it got dark. I was terrified of the internal damage, as my dealership pointed out that bolts were scraped clean off and the metal coverings under my car were dented all along my passenger side of my SUV. That being said, my car is brand new (less than 6 months) and this was my first incident of damage. Needless to say I was panicked and worried about what to do, how much it will cost, and how long it will take?! I was lucky to have been referred to A&R and despite them being located a bit further than I would have liked, I took the chance because I admired the quality of the work I saw them do via their instagram. The owner answered me right away when I called multiple times to make my inquiry. I can honestly say that I may have been annoying, but he was patient and understanding of my panic and kindly addressed all of my questions before I took my car into the shop. I was relieved to have had their help with arranging a rental given I was alone and honestly had no clue what to do. I did multiple check-ins and I always got a response and updates. This gave me peace of mind and great satisfaction that my car was in good hands. I was more than happy to get my car back in approximately 3-4 weeks and not have to worry about hidden leaks or worse when driving. They provided me with pictures of their assessments and everything was taken care of with no issues through my insurance. I could not be more grateful! As a female, I was glad to be heard and taken care of without struggling or being taken advantage of given the circumstances. They offered options of even dropping my car off, as I lived in the next borough over. As previously stated, there was always open communication. I was happy to get my car back and it looked and felt like nothing ever happened!
Sal S
★★★★★
3 years ago
Idk what everyone else with negative reviews was talking about because I always took my car to this shop even for the little damages that happen from time to time. They work well with many insurance companies. Turn around time is not bad, definitely manageable and I appreciate them for always having 24 hr towing services if you ever need to get your car to their shop in a hurry. Ex: my wheels were stolen off my vehicle along with other damages that occurred during that incident. I called them and they got me connect with a towing company who was able to come with spare wheels and was able to get my car to their shop within hrs. I never had a bad experience there, definitely recommend if you’re ever in a jam and need to get your car looking brand new again.
Jazmyn
★★★★★
a year ago
The best of the best! I worked with Hakeem throughout my whole process at A&R. He is hands on from beginning to end. He exceeded my expectation and then some! My car looked the exact same from when I purchased it. 10/10 service.
Isfat Sharik
★
☆☆☆☆
a year ago
This shop charge me $2100 for tow just 5 minutes away from the shop. As soon as accident happened they came and told me police call us and request tow. My first accident and fall that scam. Had to pay $ 3500 just for take my car from that garage. They threat me if I don't pay I will take the ownership from me. I had to go court against them.
trininese
★★★★★
a year ago
Exceptional customer service! I brought my car here, and they repaired it with impressive speed and efficiency. Every question I had was thoroughly answered, and the workers demonstrated dedication to completing the job to the highest standard. I highly recommend this body shop to anyone in need of top-notch repairs.
kimara Christopher
★★★★★
10 months ago
Great customer service from beginning to end. I called for a tow service. The nice gentleman Hakeem who came to my small collision accident had great communication throughout the whole process with a rapid response time !!
Steph B
★★★★★
3 years ago
I never really write reviews but there are too many auto shops that will screw people over in the Bronx and A&R is the total opposite, I will never take my car anywhere else. From the time I took my car in they were super attentive and answered all my questions. (Unlike other shops that completely ignore you while you wait to be helped) They made the entire process easy. The owner is always available, even on off hours to answer any questions I had. Kept me informed with updates, insurance information and how long it would all take. My car came back to me absolutely flawless and in the exact amount of time I was told. Hands down the BEST auto body shop in the Bronx.
Sulanee Mckenzie
★★★★★
a year ago
I will ALWAYS suggest A & R Auto collision repair to anyone who needs bodywork to their vehicular babies! My entire rear end needed replacing and they took care of EVERYTHING! The fellas there were incredibly knowledgeable and their work is pristine! They also kept in touch (and tolerated my check in calls with admirable good nature) and. with all of the extensive work needed, I still got my baby boy ( my car ) lol looking good as new ⭐⭐⭐⭐⭐ five stars (out of 5) for sure!! Thanks fellas for the immaculate work on my car You're officially my Auto Body gang for life!
Kish M
★
☆☆☆☆
a year ago
I got into an accident in November 2023 and a worker named Randy from this auto shop came immediately on the scene to sweet talk me into having my car towed to their shop the next day which was no more than a mile away. They had my car for over a month and gave me no updates unless I constantly called their phones to ask for one. They never even worked on my car, all they did was remove my front grill and had it sit there for a month. When I told them I want my car back the manager (who is also named Randy) tried to unjustly charge me $5,500 and after a bunch of back & forth I ended up having to pay $5000 for towing and ‘storage’. They even tried to add on an extra day that my car WASNT in their shop and when I called it out that’s what brought the price to $5000. They were nasty and unprofessional and acted as if me requesting an update on my car I was a big problem, when really they just had my car sit there so they can unfairly charge whatever they want for storage fees. These people are scam artists and they have scanners in the area who tell them whenever there is a car accident nearby so they can be first on scene. BEWARE OF A&R Auto Collision!
Navdeep Sidhu
★★★★★
a year ago
I recently had the pleasure of working with Randy for some body work on my car, and I couldn't be more impressed. From start to finish, Randy provided exceptional customer service, ensuring every detail was taken care of with professionalism and efficiency. My car looks as good as new, and the entire process was smooth and hassle-free. Randy went above and beyond to make sure I was satisfied, and his expertise really shows in the quality of the repair work. I highly recommend Randy to anyone in need of top-notch body work!
louasia watts
★★★★★
10 months ago
I Had A Great Experience Here At A&R From The Day My Car Was Damaged & Brought There Up Until It Was Complete. Hakeem Was Extremely Helpful Throughout The Process & Made Sure Everything Moved Promptly & Smoothly, The Open Communication Was Great. At The End My Car Looked Amazing And I Was Satisfied With The Service
E Jones
★★★★★
6 years ago
Stopped by here last week because I couldn’t get my driver-side car door opened. One of the guys at the shop came over and spent some time helping me get it open, then told me how I could go about fixing it (for cheap) and sent me on my way, no charge. It’s kinda rare to find this nowadays, there’s usually always a sales pitch and a big price tag. These guys seem trustworthy and I really appreciate that.
Proper Credit
★★★★★
10 months ago
I had a wonderful experience with Keith I was pregnant 2 weeks ago and got into a collision. So I was of course stressed out but I called him and he came right away to get my car less than 30 mins he had my car picked up and towed safely away to A&R auto. He was up front and honest with the whole process and the true damage that I had done to my car. Turns out my car was a total loss and I’ve never experienced this before but he was very hands on and helped walked me thru the rental car process and walked me through the total loss process smoothly and even made sure I knew how to get into a new car asap. Thank you so much Keith your amazing keep up the great work and I’ll always use your service if needed ( hopefully not lol ) drive safe everyone ❤️
Wic One
★★★★★
2 months ago
Wow great service very friendly made the process quick and smooth I dealt with Wendy as well she was great all around great experience thanks to AnR auto collision & repair
Luhan Belemont
★★★★★
10 months ago
I couldn't be happier with my experience at A&R Auto Collision & Repair. From the moment I walked in, the mechanics were friendly, professional, and extremely knowledgeable. They kept me updated through the entire process of repairing my car. My car feels good as new like the accident never even happened. If you're looking for trustworthy and skilled work, I recommend this shop.
Carla Alves
★
☆☆☆☆
4 months ago
Horrible. I got in a car wreck and they towed it to this place. took almost a month to get it fixed, and they put the same tire that was damaged on my vehicle again. i come back a day later because the tire has a bump and is leaking air and instead they gave me another tire and told me to put it on myself. ridiculous and unprofessional.
jimmy rojas
★
☆☆☆☆
8 months ago
I was recently involved in a car accident, and my vehicle was towed to this body shop. When I attempted to have the car moved to a different shop for repairs, the owner became extremely aggressive and presented an inflated invoice with unreasonable and seemingly fabricated charges. Additionally, my car was initially parked on a public easement, yet the owner attempted to charge me storage fees for that time. When I tried to retrieve my vehicle, the owner had it moved into his shop without my consent, clearly to prevent me from removing it and to justify additional storage charges. I believe this conduct is unethical and possibly illegal
Scott Maloney
★★★★★
3 weeks ago
I don’t even know where to begin on how great this body shop is, first let me start of by saying liberty mutual is the worst insurance company in the world, but this shop hands down from the work, to the professionalism to fighting for me to get my truck done I couldn’t be more grateful. A special shoutout to my guy Ziggy the homie, was a major help always kept me in the loop, always very transparent and always picked up calls giving me updates the whole way. This shop literally was on my side the whole time while liberty mutual tried to deny my claim. Also a special shoutout too the secretary Chrissy after two months of not having my truck when it was time to pick it up she made me feel right at home like as if nothing had happened, true hospitality at its finest and lastly shoutout too the owner of A&R Randy and the mechanics who worked on my truck 10/10 job you guys collectively made this experience a thousand times better. I will forever be a customer to this shop and I recommend the same to anybody who needs this kind of support from an amazing, experienced body shop.
