About Business
For professional Car Repair care in Boston, MA, Boston, look no further than A To Z Auto Repair Inc. Their team excels at delivering top-tier results for Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.3/5 rating based on 96 pieces of feedback. They have become an integral part of the Boston, MA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Boston, A To Z Auto Repair Inc is ready to assist with your next project or repair.
Google Reviews
Jack Mancini
★
☆☆☆☆
6 months ago
I gave this shop multiple chances, and they let me down each time. A month ago I had a simple light come on, did the free reading from autozone so I knew what the issue was, and so I scheduled an appointment with AZ Auto to drop off my car at 8am so they could take a closer look. I hear nothing all day, and finally at 4:30pm, a full 8 hours later, I call them and they inform me that they didn't have the time to look at my car that day. So I took it home. I brought it back this week, for the same issue that still isn't resolved. I booked a 12pm appointment, and they said they would get me an answer before 5....so a half day later. What's the point in scheduling an appointment if you're going to hold it for hours on end? They send me an email at 4:30 with the results of the inspection, but it's half complete. I call them and ask when this work can be done by, and the person on the phone cannot answer the question, simply says "We won't be able to finish by EOD tomorrow, we have to order the parts" and when I ask how long it will take the parts to arrive, he just keeps asking me to submit a deposit and schedule the repairs, but won't answer the question. I ask him to call me when he has the answer, but he calls the next day with no further details. And so I picked up my car, so that I can take it elsewhere, and they INSIST on charging me over $150 "for the diagnostic". This is beyond unacceptable. I did not ask for a diagnostic, and no shop I've ever been to has charged for this. EVER. They even inspected my car and gave me an estimate for services I never remotely asked for (Battery, brake pads, tire rotation, typical mechanic scams). I refused the service, wanted an explanation for why this diagnostic was done, and got no answer at all from the person at the front desk. This place is rude, poor communicators, disorganized, and just wants to scam you, go literally anywhere else and don't waste your time like I have.
A M
★
☆☆☆☆
2 months ago
They don’t know how to treat their repeated/long time customers; the work and employees have gotten questionable over the years. Unless you need a quick inspection, go in a different direction! It gives an illegal auto shop nowadays smh
Hector Cruz
★★★★★
6 months ago
Brought in my Honda SI, the shop is so great they were able to save me money on my clutch got my flywheel resurfaced. My car drives like it’s fresh off the factory run. Highly recommend bring your car here
Ivan Sonin
★★★★★
7 months ago
I stopped by A to Z Car Repair for an inspection, and it was quick and easy. They charged $35, got it done in about 15 minutes, and everything was smooth from start to finish. Friendly and efficient service — exactly what I needed. Highly recommend if you're looking for a fast, no-hassle inspection.
christina abriola
★★★★★
7 months ago
came here for an inspection sticker based off the reviews, and they did not disappoint! I got there at 10:40 am and was out by 10:50. $35 cash, quick, convenient, & kind workers! Thank you!
aquicotui 049
★★★★★
3 years ago
Very good place for repair you car,and pass stiker inspecion, wonderful friendly staff and very good administration, honest technician mecanic. Thanks
Victor D
★★★★★
6 months ago
Great customer service. Came for an inspection sticker and they got the job done in 10 minutes. $35.
Audrey Mitchell
★★★★★
4 months ago
Was in and out in 5 minutes for an inspection and staff was very friendly! Highly recommend
Theresa Nemeth
★★★★★
5 months ago
They got us in right away . Called us when the car was ready. Happy campers
Felicia Hickey
★★★★★
4 months ago
My go to guys for anything car related.. fast work and honest prices
BlackGal Henderson
★
☆☆☆☆
11 months ago
I'm not sure what is needed to pass inspection. The guy previous to my inspection clearly shouldn't be allowed on the road due to all the exhaust and smoke his old pickup truck was expelling into the air! I would of even paid extra like everyone else does to pass. My $ green like his. I'm thinking 🤔 it was my race But u wouldn't pass my brand new Toyota because of tint, smh! But thanks anyway, I got it handled right down the street.
Nick Burton
★★★★★
7 months ago
I loved my treatment here, really great ppl, nice and really attentive. Really great place to go to.
P J
★★★★★
a year ago
I have been going to A to Z Auto for many years now. George, the owner is the best. He takes wonderful care of my car. Without doubt I would recommend his Garage as the best in Boston.
Mark K
★★★★★
8 months ago
These guys are awesome they do great work been going there for a couple years
william gearles
★★★★★
6 months ago
Go there do urself a favor he's done two of my cars and my truck tomorrow
Robert King
★★★★★
a year ago
Always the best work at a fair rate ~ these guys know your car & how to repair it with honesty. I'm speaking from several vehicles that has gone through A To Z garage
rachel lemieux
★
☆☆☆☆
Edited 4 months ago
Horrible experience here. I went in for a whirling and whining noise when I accelerated. They call me and tell me it's my alternator. Which is weird because this was a second opinion. I decided to trust them. Worst mistake. They replace the alternator. I get it back 800$ later and nothing is better. It actually runs worse. They proceed to gaslight me and tell me it runs fine and they don't hear a noise. They tell me it's because the battery was dead from the alternator. The noise is worse so I ask them to get into the car and drive with me. Eventually he said he hears a slight noise. The noise is actually very loud and even a non-mechanic would be able to recognize that it wasn't right. The mechanic tells me its just how my car runs. That it's supposed to sound like a chicken with a kazoo and not accelerate, essentially. I've had this car for a decade, I know that's not true. They proceed to put it up again and then liquid starts to drop out of the car - they tell me it's the air conditioner and I have never paid attention to this before and it's normal. Again, I know my car, so don't tell me lies. Eventually they said the main mechanic was out this week and they would refund me. I was annoyed but I appreciated the refund. Later they call me and say they are keeping 180 for the diagnostics test. And saying that they fixed it and it runs fine. Meanwhile as I type this my car is being towed to the junkyard. I want the full refund. They said that I don't know what I'm talking about and I'm not a mechanic. Well, frankly, neither are they.
Sam Oberender
★★★★★
3 years ago
This shop isn't bougie by any means--you're getting the maintenance special....but the people there will get you car up and running again which is most important. Their prices are absolutely fair. In my experience the mechanics had no issue in showing me what they were doing, what part(s) had damage, etc. They were very transparent with me which is so important in the automotive repair world. The owner(?) offered me a ride home because of my situation. What other shop would extend that offer? I just hope they give all customers the hospitality they gave me and maybe even better.
Jason Perez
★★★★★
7 years ago
These guys are the best. From the owner George who I first bought a car from a year ago great treatment service. If you feel something is wrong with the car he does not place you at the end of the list even a year later he still services the car with top notch mechanics. I will recommend this business structure to anyone. I am the most skeptical person you could ever meet and would give a bad review in a heartbeat if I see any bad service or treatment toward customer. At A to Z Auto they are what every business should be...
Arry Joseph
★
☆☆☆☆
Edited 2 years ago
No good I went over there one mechanical said to me he was changing 6 things in my car and I paid for all,after one week I went to expressway Toyota with my car, the expressway mechanic show me only two things changed that's mean he took my money for nothing,only that's i check on the paper he changed I would like to know why he told me he changed 6things dont go overther
