About Business
A1 Transmissions brings expert Car Repair solutions to the local community in Hickory, NC, Hickory. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Hickory, NC appreciate their attention to detail, leading to a consistent 3.8/5 rating from 62 reviewers. By focusing on the specific requirements of the Hickory, NC area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Hickory, NC and beyond.
Google Reviews
Roger Poarch
★★★★★
3 years ago
Would not trust anyone else with My transmission repairs. Have sent 6 cars through here so far will never let anyone else fix my transmissions more than happy with the service!! Now work on customer service and this would be a perfect company
Patrick Murphy
★
☆☆☆☆
7 years ago
I would not recommend this place at all. Did my transmission, didn’t last 6 months. Took it back, it sat there for several months. Finally got it back and it still wasn’t right. Poor quality work. Took it to RC transmission in Linconton and got it back in 1 week. No problems. Call RC. You will thank me later.
Curtis Millsaps
★
☆☆☆☆
8 years ago
I took my vehicle there October 2016 for a tranny rebuild and before I got it home notice slippage. Now 7 months, 4 visits, and over 8 weeks in the shop there still scratching there heads as to what going on with it. Very poor and rude customer service. They never call to give updates and they act like I shouldn't call to check on it. Avoid this place at all cost.
Brian Hearon
★
☆☆☆☆
2 years ago
This is the place to go if you want your Toyota Highland to be kept for 5 weeks and returned with new warning lights that were not there previously. The dealer said it will cost me $1200 to fix what A-1 broke.
goose smith
★
☆☆☆☆
9 months ago
Don’t go here had my truck since Christmas got it back and there still was a problem plus ALL MY TOOLS ATE GONE ALL MY MY STUFF IS IN THE BED WET AND THE INSIDE EVERYTHING IT THROWN AROUND DO NOT GO HERE ITS A HORRIBLE PLACE GO ANYWHERE ELSE
Kalen Garr
★★★★
☆
3 years ago
This place they gave me by far the best quote on a transmission rebuild and they completed it within a week. I am still sort of testing it out and so far it seems OK. However, I asked them if there was anything else on the car that I needed to be aware of as the car was new to me. The response was that “ordinarily the mechanic tells me if there’s some thing, but he didn’t, so I assume it’s fine“. That was definitely not the case. As it turned out, the front brake pads were literally beyond gone to the point where the calipers are locked and it is a nearly $800 repair. Had they taken the time to actually find out the answer to my question, it would’ve saved me a huge amount of money and hassle. They also did not tell me until I arrived that the battery did not work and it needed a new battery. These are professional courtesies that make a huge difference and I am quite surprised that they would not share such information in a timely manner. He was literally bring a battery charger out to the truck for me to drive it home! I couldn’t believe it. While the transmission being done correctly is of course the most important, there are other details that most mechanics would tell you.
Sweet Carolina Tree Care
★
☆☆☆☆
3 years ago
In short they had my truck for over 6 weeks and never did any work on it. They stung me along with excuse after excuse as to why they kept getting delayed from the original 2 week estimate. I had to pick it up after they started hanging up on me. Let all the cars in the lot be a warning to you. Highly unprofessional and a big waste of time. Proceed with caution.
Thomas Hartshorn
★★★★★
Edited 5 years ago
Had our transmission replaced here. Better price than quoted at a few other places. Ran great for a month or so and started having problems. They actually came and picked it up, worked on it for awhile trying to track down the issue. They did not give up until it was fixed again and never tried to charge more or anything and still running good now!
Ava White
★★★★★
2 years ago
Did excellent work! Appreciated reliable friendly n got car back even w holidays . Runs best it has ever since owning. Great prices knowledgeable n so thankful I brought car too!!
Mark
★
☆☆☆☆
2 years ago
Do not waste your time bringing your vehicle to this shop! They had my Subaru for over two months. Didn’t do a thing to it, and then tried to charge me $80. This garage is a joke. Trust me, do not waste your time or money.
Antonio
★
☆☆☆☆
a year ago
Awful I gave them my 93 dodge pickup they had it for months got it back I didn't make it home got stuck brought it back they rebuild it again picked it up transmission blew up by the time I got home. Towed it back and it sat for over a month. They said couldn't figure it out so I asked for my two thousand dollars back and they said no we guarantee out work but they couldn't fix it so I had it Towed to another shop they fixed it in 2 weeks it costs me another two thousand dollars and now truck runs and drives fine. They may know how to rebuild car transmissions but not trucks DONT BRING THEM YOUR TRUCK. Im a very unhappy customer 😔
Debbie Kulczyk
★★★★★
10 months ago
Took our Acadia in to fix our transmission. Did a fantasic job. Great customer service. Would recommend them highly.
Robert RD1
★★★★★
a year ago
Super helpful and flexible. Took the time to help locate a good used unit to help save me a ton of money. Once the unit arrived, it was installed the next day. Kept me up to date during the whole process and answered all my questions.
Natalie Shook
★★★★★
a year ago
Had to have my transmission rebuilt, they got me in quickly and i have had no issues since. No complaints here. Great communication, timely work, good price.
Cody Penley
★★★★★
2 years ago
Absolute phenomenal service. The staff was very friendly. They took their time with figuring out what it was and they gave an honest price. I truly expected it to be more but the price was very fair and they done great work. My wife was the one that handled it And she couldn’t stop bragging on how they have done. I would recommend this company to anyone in need of any transmission work. Thanks A1 you guys rock .
Dakota
★
☆☆☆☆
a year ago
I took my 2012 Chrysler Town and country to them and it still is not fixed. First I was told it was the axle then they called me back when they were going to fix the axle and told me that it was the transmission. Took it back to him to have the transmission rebuilt after I got My van back the noise was still there. I have took it back multiple times for them to tell me that they fixed it and then its not. I was told that they have no clue what the noise is and I needed to let whatever go out go out before they could diagnose it. I was not settled the noise got worse and then was told oh it the motor mount. Changed it and the noise is still there. Took it to another transmission place they told me it sounded like a bolt was loose in the transmission mount. I called and told A1 and they told me to bring it and drop it off. Then Steven told me that they fixed it and there was no noise!! LIAR!!! As soon as I was pulling out their parking lot the noise was still there. At this point I'm just done. Now I'm out the money and warranty is going to be out before they truly fix it. Honestly I am not sure I trust them to even "fix" it then.
maw
★
☆☆☆☆
Edited 9 months ago
They had truck several weeks & we had to return it bc it was having issues. Sucks, but ok. Return was around CHRISTMAS '24. Husband picked it up TODAY, 6 MONTHS after drop-off. Was very much like pulling teeth to contact anyone &/or get any kind of answer(s) as to Why. Got it home & battery is dead; OK, how they know it's actually fixed? Whatever. Once we started looking at it, EVERY SINGLE TOOL that was in it is GONE; inside looks like it's been plundered too. "Not responsible..." & all that, BUT MAYBE if they wouldn't have left it out for OVER 6 months my son wouldn't have been ROBBED. Not to mention that he's had to borrow transportation all this time & my husband has had to use his work truck as a primary vehicle. That being said, ALL the lessons learned: don't take ur vehicle to this place; empty out any & everything of import (even if it's only supposed to be there a week-- ik, duh, but still); TBD what else we'll notice... We tried the truck after charging battery 24 hours & the problem is NOT FIXED! So, according to the owner of said truck: So, I got robbed AND I can't drive my truck. I guess the reviews were right. My husband spent over $1,500 for this truck to be fixed. It wasn't. He wasn't charged the second time (bc idk), but it took MONTHS for it to not be repaired in any way. Summation: this place will not follow through on any repairs they are paid to do, but they will accept payment for not repairs PLUS they'll take long enough to do NOT repairs such that ANYTHING can & will be removed from vehicle. If only I could give no stars or negatives. This place might as well be, possibly is a form of, a chop-shop for stolens.
Ashley Mitchler
★★★★★
7 months ago
They were able to get my Jeep in very quickly and did a fantastic job. I had my vehicle back within the week and they were great with communicating with me every step of the way. Highly recommend!!!
John Sharpe
★★★★★
5 months ago
I had my transmission replaced and they were fast and I haven’t had a problem since. They said they were under new management and Stacey was very helpful. They also don’t charge an arm and leg. 10/10 recommend!!
130hengineer
★★★★★
5 months ago
Excellent service, needed a rebuild on a transmission the dreaded CVT, excellent communication and timely delivery.
