AA Auto & Air Conditioning

BK

★★★★★

2 months ago

They were able to get my car checked in quickly and out the next day. My car no longer screeches when I'm making tight turns and everything else seems in order. The office staff were friendly and easy to talk to.

Sarina Ochoa

★★★★★

3 weeks ago

Took my car in in the morning and got it back by lunch time! Super quick and did a great job. Even followed up a few days later to make sure everything was working fine!

lnu102

★★★★★

5 months ago

I am extremely pleased with the exceptional service provided by their team. Unlike others, they were able to efficiently repair my car in a timely manner. I was concerned that I would need to purchase a new vehicle due to the situation. I highly recommend AA Auto business to anyone in need. I am grateful to have found a reputable establishment, which is quite rare in today's world.

Charles Herrera

★★★★★

3 months ago

Recommended to me by a friend. They had me in and out on the same day. Gave a free diagnostic and let me know concern points on my vehicle. They did the job I asked them to do and it seems to be holding up very well. Local, honest and efficient; I'll go back

Miriam Raleigh

★★★★★

6 months ago

So happy I found AA Auto. My car wouldn't run, they were able to help setup a tow truck and worked on my car same day. Their customer service is top notch. Jesse is the owner and was able to answer any questions I had. Perry worked on my car and was wonderful. Lisa answered my calls and was able to take a stressful time and make it less stressful. Wonderful family owned company.

Tamara Turkai

★★★★★

2 months ago

Wow! What a great automotive service company. Double A was highly recommended; and it lived up to every expectation! My family signed up for the family plan, and it is worth every penny!

Richard Griffin

★★★★★

a month ago

I was very pleased with the thorough inspection and the timely repairs! Everything was completed in an expedient manner. I was called and explained in detail what was needed and approximate cost associated with repairs before anything was done. Highly recommended and very impressed

Pho

★★★★★

4 months ago

Highly recommend! Jessie and Lisa are the lovely folks up at front, super helpful with scheduling and considerate with your time. Perry is a hell of a mechanic and always ensure you and your vehicle are safe!

Kristin Spagirl

★★★★★

6 months ago

I've never experienced such an organized process at an auto shop! Very professional and welcoming and they got my oil changed and my car tuned up in no time. I loved it so much I sent my mom in! I also love the free vehicle assessment they offer. Really gave me peace of mind without being pushy or high pressure. Thank you AA!!

Raymond Burgess

★★★★★

6 months ago

Needed daughters AC checked. I had already charged the freon to green, but AC still wasn't working. Lisa welcomed me, explained with out an appointment it could take most of the morning, but was willing to work me in. She even mentioned a coffee shop & a bakery outlet near by. I had brought a book so I was good to go. Perry called me 45min later telling me I needed a pressure test on the AC system, quoted a price for the testing to troubleshoot. I agreed & waited. After they spent quite awhile on the vehicle charging the AC with a dye to check for leaks. Perry came out to inform me I had a leak down in the core areaof the engine. It was in a area that would require dropping the transmission & some other tight areas. He was honest and straightforward about how big this job. He was rock solid with the fact they were not equipped to do this job. His honesty was impressive. Even if they couldn't fix it he was able to make recommendations to who could & explained the cost. I noticed a lot of seniors using this place, even ask one gentleman about the place. He said "I have been coming here for 50yrs that says it all". Even though they didn't fit the AC I know what is wrong, price was less than a hundred for all the investigation to find the problem, & a solution was presented. I highly recommend this place

Bill Huntsman

★★★★★

6 months ago

I recently took my 2013 F-150 in for service. I had an oil leak and coolant leak. I had gone to another repair shop and just for finding and fixing the oil leak alone they were going to charge me over $4000. AA did an overall check of my vehicle and found that in addition to the oil leak and coolant leak, there were three other items that needed to be addressed and fixed. They called me and went over each and every item, answered all my questions and quoted me a price that was more than reasonable, and far less than what the other repair shop had quoted me just for the oil leak. I was told it would take a few days to get all the work done, but my truck was actually ready late the following day. I am so impressed by the quality of the work at AA, the friendliness of the staff and their whole operation, I will never take my cars to anyone else, it will always be to AA. In fact, I took a stack of their business cards and have already passed them out to my friends and family so they will start taking their vehicles there also. I cannot say it strongly enough, AA is the finest repair shop in Albuquerque! Give them a call, you will not be disappointed.

Karen M

★★★★★

6 months ago

I have brought my cars here for quite some time and have complete confidence in their workmanship! Whatever the problem is, they will fix it and always do a superb job. They are true professionals and you will be in the best of hands!

Erin McQuade Wright

★★★★★

4 months ago

Jessie and her team really care about what they do. They treated us like people, not inconveniences. They answered our many questions with care, and gave our 2 cars what they needed. Highly recommend this business!

Lori Larson

★★★★★

4 months ago

Jessie and her team are amazing. They’re great at diagnosing the problem and figuring out the best solution. They’ll even let you know if it’s something they can’t fix. Honesty, integrity, and great service!

Chris Johnson

★★★★★

6 months ago

We've been going here for several years, and always have the best experience! Service is great and it's done in a timely matter. We always recommend AA when someone asks about having a car repaired.

Edward Griego

★☆☆☆☆

7 months ago

I called to see if they gave free estimates. And since the location was close to my home, I decided to go ahead and give them a try. The lady on the phone informed me that they would have to look at it from 82 twelve sometime on a weekday that I brought it in. Add my wife, follow me to the location and drop it.The understanding that they would get back to meet before or by noon. It was no big deal when I didn't hear from them till I called them at about twelve thirty. At that time they told me that the mechanic was just bringing it in to get a look at It. 20 minutes later, the mechanic called me and told me the estimate and the work that needs to be done, which was over $1900 for a air compressor for the air conditioner. I forgot to mention that was the reason I was taking the car in to begin with.It wasn't blowing cold air and it had a Leak. I was shocked about the price of the estimate and hadn't break it down and he told me that the parts were gonna be well over $900.The rest of it was the labor I guess he said it was a all day job. He also mentioned replacing the Condenser. I kind of suspected that they didn't really give it a good going through since they called me twenty minutes after it had just got pulled in. Getting a second opinion was the next step. And it turned out that I got the whole thing done, replacing the compressor for under $600 total labor and everything. So I would not recommend this place. I think they're just out to clip people and because they've got some good reviews of of late. I think those people probably got kicked right in the ding. Ding ding.

Raquel Hernandez

★★★★★

3 months ago

Great and trustworthy place. I appreciate when they call and ask if everything is working after getting something fixed. I enjoy their monthly news letter, it has a lot of great info. Everyone is friendly and welcoming.