About Business
AAA Mesa Baseline Auto Repair Center is a highly-reputable Car Repair service provider based in Mesa, AZ. AAA Mesa Baseline Auto Repair Center covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto air conditioning service, Auto electrical service. With over 39 reviews and an average rating of 4.7/5, AAA Mesa Baseline Auto Repair Center is a trusted name in the industry. Their presence in Mesa, AZ ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Anna-Marie Pappas
★★★★★
7 months ago
Will is a great Service Advisor. He is patient and explains everything to you.
Mimi Gimpl
★★★★★
a year ago
Will was awesome and straightforward on what was going on and what they may have to do to find the problem. Shows you the diagnostics of old and new areas of needing service. Thanks Will for everything. New customer to this AAA service center.
Eileen Hanson
★★★★★
a year ago
Booked my car for an oil change. I got an appointment within 2 days. Their customer service is very good . My car was taken at my appointment time and returned promptly. The price was as quoted. Very happy experience.
frank garza
★★★★★
a year ago
I have been taking my vehicle to dealership for service for years. This time I decided to try AAA for my oil change. Glad I did!! Great service. They sent me an email with pictures of my dirty cabin and air filters instead of trying to upsale, they told me that's something I could do. I Googled how, bought my own filters for half the price. Will definitely return.
John Emmert
★★★★★
a year ago
I had previously used the AAA service center in Mesa near the DMV, they actually suggested this one due to scheduling difficulties. Much closer to me, and seemingly a lot less busy. Since it's owned by AAA, I have more confidence in the service received, and appreciate the ability to get in on short notice. Very satisfied with the service!
Christine R
★★★★★
a year ago
they are honest and upfront about pricing. they do a great job at servicing my older toyota. the part i needed was a little pricey but my mechanic said i needed to take it to a shop. this facility is close to my house.
Ed Uyttebroek
★★★★★
a year ago
I used this AAA repair facility for the first time on Friday, 5/10/24. I was immediately greeted upon entering the waiting room. I was told that my A17 Honda maintenance would be completed in 90 minutes. I was updated at 60 minutes that my service was completed. The service team did not try to sell me additional services that were not needed. I will use this AAA repair facility as my primary repair center for all of my automobiles. Huge thanks to the AAA service team for a job well done!
Chris
★★★★★
a year ago
Went to another mechanic and was way over quoted. Called and spoke with Tom, he was able to get me in same day which was awesome especially on such short notice. Explained what was going on and left my car. Received a follow up with a quote of everything was much more reasonable. I called and spoke with Marc and he explained everything going on with my car and helped go over pricing with me. He did a great job explaining everything and was patient as well. I don’t leave reviews a lot but these are good people that saved me a lot of money, I definitely recommend this place to any and everyone. Thank you AAA
A Lynch
★★★★★
2 months ago
Awesome service, very professional, excellent mechanic. Highly recommended
Patricia Romero
★★★★
☆
4 months ago
Service was adequate. The vehicle inspection overall repair recommendations and pricing were excessive.
SACHA BREWER
★
☆☆☆☆
8 months ago
Took my Vehicle here first I called and told them what needed done and fixed on my Vehicle. Which was my thermostat my vehicle arrived and they said they did there inspection I don't need a thermostat but I have a leak I said ok they fixed the leak picked up my vehicle and let me remind you they said o your service engine light is off for now ok cool. Pick my car up got a little down the road my light came back on took my car back to AAA and now they say well you need a thermostat which I told them that in the first place so I had to leave my vehicle again so they can fix the main problem I told them to fix in the first place, so they fix that I pick my car up and here we go again my light back on so at this point I feel they are taking advantage of me and not really doing inspections just fixing on things or proably not fixing at all I thought they will be an Honest repair shop but they seem like the rest fix something then break something so you can come back I just recommend don't bring your car here unless you want to keeping coming back to back.
Byron Clayton
★★★★★
a year ago
Fantastic service. The Service Advisor Wil was very upfront with the work required and the costs. The turnaround time was very fast. I had a front-end suspension rebuild done along with rear tires and full wheel alignment. No problems so far, and the car drives like a charm. I most certainly will be back. Yes, I am a AAA member, but you don't have to have a membership to use this service shop. Highly recommended.
Stacie Postovit
★★★★★
9 months ago
Will B and team are AMAZING to work with! Incredibly knowledgeable, honest, & exceed at customer service. Both Will and Mark have been great to work with throughout the past few years. We get all of our vehicles serviced there. We could go to a closer AAA location, but choose this location based on the great service from Will and Mark. 20 ⭐️…thank you taking great care of us!
Andrea n
★★★★★
a month ago
Great customer service! Highly recommend taking your cars to AAA for any service needs!
David Reynolds
★
☆☆☆☆
6 months ago
Run away, don't walk away from this AAA auto location. I was lied to, and also have issues still going on with my key fob system I never had before. Spent close to $1,000 here and was told I would get half my money back if the repair work didnt fix the engine problem, was told I had 2 Catalytic Converters, so $2,000 repair, learned I only have 1. Actual repair didnt fix the problem of engine problem that I was told I would get my money back. Guess I was too nice to ask for my money back right then. Run away from them, dont walk. If they say their work will fix your problem, get it in writing that you'll get your money back if it doesnt. The only thing good about going to them, is I know not not to trust them, and I'll get things in writing from anyone.
Dave A
★★★★★
7 months ago
I've been to this shop previously, and was pleased with the result, so I returned again with another issue, and was again, pleased with the outcome. My issue was not easy to diagnose, but they found it, and fixed it (alternator was under-charging components). The staff is friendly, and attentive, and the service was well done. I'm a AAA member, so I knew I could trust the work, and I do, and will return again in the future when I need service. Thanks AAA.
DarkAbyssylTide
★
☆☆☆☆
7 months ago
I've always trusted and relied on AAA and am thoroughly disappointed how my last service with them was handled. I went in to have the washer pump and reservoir checked, and was given a whole list of things the car didn't need. During a phone follow-up phone call after diagnoses, I opted for windshield wash pump replacement aand was told that would be done. Revisiting the quote it seems I was charged $265.82 for diagnostic labor only on the cat converter and washer pump. No work on the washer pump (the main reason I took my car in). When I was inspecting under the hood, I found that the washer pump was still not working and spraying fluid the front right wheel. On top of that, the reservoir was the same old I had before the "service". I was also told to replace two cat converters using the more expensive CA versions despite living and driving in AZ. On top of that, the list included replacing the radiator coolant hoses, which need to be taken off anyway to flush the coolant, making an easy and unnecessary tacked-on charge. Was also told the two front constant velocity ale assembly needed to be changed... checked under the car and they're fine. Even worse, I was advised to do an oil change, and I had done an oil change the week prior. I am incredibly disappointed and realized this AAA location was trying to pull one over me. The total repairs I was suggested was far past the value of the car - over $10,000 for a 2006 Honda Pilot, and most of them unnecessary. I strongly suggest getting a second or third opinion on your car repairs and know what you need first if you decide to go with AAA. Otherwise, I'd steer clear.
Jason Peterson
★★★★★
9 months ago
After receiving a surprise Vehicle Health Report from where we normally take our BMW 3 series, we did some research and considered working with AAA Auto Repair Center in Mesa, Arizona, which ended up costing us $3,000 less and the local staff were phenomenal - they even had a free Lyft service back home and to pick me up again once the repairs were complete. Will Babb is competent, communicative, and friendly! Thank you and see you again in the future for additional servicing. Cheers, Jason and Holger Peterson
Ann Palmer
★★★★★
a month ago
Everyone I met at the Mesa, AZ AAA auto repair/service location was extremely friendly and helpful. The service on my Volkswagen diesel auto was performed in a timely and efficient manner and needed future maintenance was explained. I will definitely return to the Mesa AAA location.
David S Rust
★★★★★
a month ago
Had an issue with a replacement remanufactured transmission but Earl worked hard to get another as opposed to fixing the defected one from the manufacturer. Good service. Kept me well informed along the way. Don’t think any other place could have done better. Highly recommend AAA Auto Repair. 👌
