Aardvark Automotive

Jessica Miller

★★★★★

5 years ago

I had my heater core replaced, which was quiet extensive. They had to remove my dash to replace the heater core. Brandon kept me updated the entire time and was very professional. When I got my car back, it was clean and the heater worked perfectly. I would definitely recommend getting your car repaired at Aardvark.

Allen Leyva

★★★★★

8 years ago

My only regret is not doing my review sooner! I had by far one of the best experiences ever at aardvark automotive. They really know how to take care of their customers. I took my car to them to get my window regulator and motor fixed. The thing that stood out the most was their customer service. While my car needed to be left at the shop they offered me a ride back to work and back to the shop once it was ready for pick up. They really made it easy for me to get to work while my car was being worked on which was amazing. They kept me updated with any issues and got the job done when they said they would! I also liked how they followed up with me to see how things where going and then they even sent me a holiday card a few days later which really showed how much they value their customers. I will continue to refer friends and family and I am happy to have a place where I feel comfortable to leave my Nismo 350z to be worked at.

Marde Dawson

★★★★★

7 years ago

On a road trip from Houston to Colorado, our 2003 Saab transmission decided to start slipping forty miles south of Amarillo on a Sunday night. With the help of Google, we found Aardvark, called, left a message with the hopes of getting in the next morning. Our call was returned Monday morning and we were there at opening. We knew it wasn't going to be an easy assessment or fix but by noon we had a rental car and were on our way to resume our trip while leaving our Saab with Aardvark to do a transmission rebuild. Aardvark kept us informed of the status of parts ordered and received and of the transmission rebuild throughout our vacation. We never had to wonder what was going on and always felt 100% comfortable with the situation. The only negative was that, after putting the car back together, we had a traction control light that couldn't be coded to clear. We drove home to Houston. Brandon insisted we follow up with him on that issue. Our Saab shop was able to locate a cable that didn't get connected, and Brandon reimbursed us for that charge. I highly recommend Aardvark. Everyone there was pleasant, communicative, honest, and treated us with the utmost respect. Aardvark has put Amarillo on the map for us!

Nicole Lauren

★★★★★

3 years ago

Came in to find a coolant leak. It ended up being the 2 heater hoses. Jason was the guy I communicated with and he’s so nice and helpful. They fixed my car in 2 days and it runs great. I was provided with a ride home when I dropped off the car and they picked me back up. I recommend this place for any kind of auto repair. I found my place that I will continue to go to.

Bob Loblaw

★★★★★

a year ago

I wish I could give 10 stars! My situation was that I drove my 2007 BMW 335i turbo into a large puddle and sucked water into the engine during some flash flooding. It damaged the engine and intercooler beyond repair after they tried drying things out, putting in new spark plugs, etc. Rather than total my vehicle, I elected to get a new engine and intercooler. Both Donna and Dalton are TOP notch! The folks there are both friendly and knowledgable. They kept me informed all along the way and the work they did was perfect. I even got a 12mo/12K mile warranty on my new engine. She started right up and purrs like a kitten. I'm so pleased with this place I'll def bring her back any time I need work. Oh and I would like to add that I live 6.5 hours away in New Mexico. I was just visiting Amarillo. But I trust this place more than I trust any place where I actually live.

Brian Fowler

★★★★★

2 years ago

This is the 3rd time I’ve taken my 2012 Jeep Grand Cherokee to Aardvark. I can’t recommend them highly enough. They are the only automotive shop I will use !!! If you need it fixed they will get it done right. Very friendly, helpful and very knowledgeable from their front office to the their great mechanics. They will deliver your vehicle cleaner than it went in. They washed and vacuumed my Jeep before I picked it up. Great job once again guys!!!!!

Jason Brinkley

★★★★★

3 weeks ago

Very knowledgeable and kind. Highly Recommend.

David Ragan

★★★★★

a year ago

This shop is terrific. My company needed a good mechanic in Amarillo to keep our Sprinter running well. I had lost power in altitude due to what turned out to be a failed sensor. Donna was my primary point of contact and was knowledgeable, efficient and very professional every step of the way. She was able to explain what had caused the failure and suggest better maintenance practices to prevent similar events, along with preventative work the team at Aardvark could perform very affordably. The team that did the work was fast and inspired confidence with their answers to mechanical questions. I'll be back whenever the Sprinter needs maintenance.

Shanna Peeples

★★★★★

2 years ago

I can't recommend Aardvark Automotive highly enough. I brought my aging but beloved Yukon in with a tricky electrical issue that no shop had ever been able to properly diagnose and fix over the years. Jason and his expert team were up for the challenge. From the moment I arrived, Jason and his staff were kind, attentive, and clearly communicated every step of the process. They were determined to finally get to the bottom of the issue. Their persistence and automotive knowledge paid off - they correctly identified and fixed the wiring problem! Jason runs an honest, fair, family-oriented shop. They never tried to upsell or overcharge. The final cost was very reasonable for the time and expertise they invested. They truly went above and beyond to take care of me and my old Yukon. I'm so grateful to have found a shop I can trust for all my family's automotive needs. The excellent customer service and technical expertise at Aardvark Automotive is hard to find. This is hands-down the best auto shop in town.

Renee Ingersoll

★☆☆☆☆

a year ago

Aardvark is a sham. They advertise "can fix the problem others can't fix". DO NOT take your cars to them. They charged $600 for my vehicle that is having electrical issues. Keep the car 4 days and told me they found nothing wrong. I drove it home and next day was still having exact same issues. Now they say they refuse to honor any work they said they did which they charged me $600 for just a few days ago. DO NOT TRUST THIS PLACE.

Casey Graham

★★★★★

4 years ago

Tried to troubleshoot check engine light at home with basic code reader. It turned out to be way more than I could do at home. I immediately knew that I would use Aardvark. They have repaired my European cars in the past and they are the only place that I go.

Cacy Becker

★★★★★

7 years ago

I am thoroughly impressed with the service provided by this Automotive business. I can't say enough how welcome I felt walking in. Most impressive to me was dropping off my car to get an oil change, then picking it up with the pleasant surprise of a Vacuumed, dusted and washed vehicle. And to keep you free of needing to keep track of your next service they put a small sticker on your windshield as a personalized friendly reminder.

Unleashed Amarillo

★★★★★

a year ago

I can’t tell you enough about the crew at Aardvark Auto! They are the absolute best! From my 4 wheel drive diesel truck, to my mini, to my classic car, there is no one I trust more with my vehicles than these guys! Best in Amarillo without question. If you love your car you take it here!!!!!

Wendy Robbins

★★★★★

a year ago

I’m so impressed and have found my new shop! I was in a bind and had vehicle towed to Aardvark. Dalton and his team quickly accessed the problem and even took photos to show me the parts that needed replacing. Excellent communication and customer care. Aardvark also values their veterans and gave a military discount! Very impressed!

Aaron Garcia

★★★★★

7 months ago

They help me with my F-250, which was suffering from death wobble (violent shaking). They took their time and made sure it was safe to drive again! The communication from them was also amazing!

Marc Krebs

★★★★★

8 months ago

Thank You doesn’t begin to express our appreciation for Aardvark Automotive! We were on a road trip when the check engine light came on our vehicle. Aardvark was able to look at our vehicle and quickly diagnose the problem and talked us through our options. They originally told us it would be about two hours to perform the repair, but they were able to get the work done in one hour. The entire team at Aardvark was very professional and great to work with. We highly recommend Aardvark to anyone in the Amarillo area!

Ashley Leong

★★★★★

3 years ago

Wow I was floored by the outstanding service we received from Aardvark. We had some RV problems while on our roadtrip across country (right before Aardvark was closing for the night), Jason and Donna had us booked in for the very first appointment the next morning. When we arrived that evening, we received a grand welcome by the staff, I was just blown away by the hospitality we received, just as I stepped out of our RV, Danny had a long extension cord pulled out for us to plug in our AC and offered us water and whatever they could help us with to make our stay more comfortable until they opened the next morning. Brandon, another one of the mechanics introduced himself to us (on his own time after the shop had already closed up) to let us know where we could find food and other amenities we may need during our evening stay. The next morning, the owner, Brandon, personally came to greet us and reassure us that they would take care of us. And they did exactly that! We felt like VIP's as they took us in first thing in the morning and had us back on the road by 10:30am! I would definitely recommend Aardvark for any mechanical needs. They are honest, knowledgeable and genuinely very caring people.