Abilene Affordable Auto Glass

Chris Martinez

★☆☆☆☆

3 years ago

So, I went here because over the weekend someone broke out my daughters back glass to her truck. Everything seemed fined until I went to pick up her truck. The glass was installed badly, (pic included) and pieces were missing. The guy insisted that those things were missing, so I would have to guy buy that The wires were taped to the glass, not reset with the proper wire covers. He told me that they don't get those with the glass, so I would have to go and buy that as well. When I finally got to the fact that the glass was not in properly, he literally stormed off, said give him 20 minutes and he would have the glass of because clearly he couldn't make me happy. I never once raised my voice and simply asked can you make it fit correctly? He said no, it was as good as it would get. I let him take it off and took my vehicle elsewhere. The behavior was appalling considering I was extremely polite to him. Absolutely unacceptable. Pay a little more and go somewhere better.

Jennifer Smolky

★★★★★

a year ago

I made an appointment on Thursday, Jay got me in Friday morning and had my windshield installed and recalibrated within an hour. They were busy too. People kept coming in 1 after another. If you need a windshield replacement or fixed, call Jay and his staff. They'll get the job done quick. Thank you so much!

Jordyne Ashby

★☆☆☆☆

10 months ago

IF I COULD GIVE IT ZERO STARS I WOULD. Absolutely horrible customer service do not recommend having your window serviced here. Owner is absolutely rude and does not take ownership whatsoever. We had our Acura windshield serviced due to a leak and he said the leak was not from our windshield and was instead from the sunroof. We then had our sunroof serviced and when it rained today we notice that the leak was still there. We called the owner and asked is there was anyway he could put sealant in a spot close to the windshield to which he responded that isn’t going to fix the problem but to bring the car in Monday to which we politely responded okay and moved on. We then went to remove the tape off the window because it was time to do so and noticed that the seal was coming up with the tape and called immediately to make the owner aware to which he immediately started screaming and saying that it was our fault that we brought him a car with problems (as would any car that is being brought into a REPAIR shop) and that we were just looking for someone to blame as well as calling us derogatory slurs instead of trying to make amends. His behavior is absolutely unacceptable and has no business owning a business.

Mario Ochoa-Granados

★★★★★

3 years ago

Great Experience from start to finish. Had a quote when I called and made an appointment. On appointment dropped off vehicle in the am and by lunch time he had my vehicle ready with new windshield replaced. Didn’t worry or had any issues he was a great person to talk to and can’t beat prices if u need something good and quick this is the man to see..

Emily Claire

★★★★★

5 years ago

I'd leave more than 5 stars if I could! We were in and out in less than 30 minutes. There was 0 wait and they were flexible on appointment times as long as I let them know in advance! I would 100% recommend this place to anyone who wanted good, quick service with a warranty. It was also more than $100 less than anywhere else in town quoted me and while they didn't have it in stock, they had it delivered and ready to put in the next morning.

Terri Davidson

★★★★★

a year ago

I took my Dodge pickup for a new window shield and I was very impressed with his work. Great business, and very affordable price! Will go back again when needed.

Kylie Donch

★★★★★

8 years ago

I left him a message about my situation at 1:30, he called me back by 1:45 and made an appointment for 2 that same day! He fixed the dent in my windshield within 15 minutes and only charged $20. Safelite gave me an estimate of $120 for the same job (and that was if I went to their shop). He does great work too. A few years ago I had him stop a crack that was spreading and it hasn't spread at all since he fixed it. I love this business and I would highly recommend it!

Jamie Bouyer

★★★★★

3 years ago

I had a rock chip in my windshield. He made the process really simple. It took him a total of 5 minutes and was really affordable. Only $20 compared to the $140 I was quoated by another company. Very professional, over 20 years of experience, highly recommend!

Jazen Blake

★★★★★

3 years ago

Jay was great!! He had the best price in town and was kind enough to give me a ride to work. Windshield looks great and it only took about half the day!! Highly recommend.

Forrest Raines

★★★★★

a year ago

Dropped off car at 8 and picked it up at noon. A easy and smooth experience at a great price. I highly recommend this business.

Jason Roberson

★☆☆☆☆

8 months ago

This guy tried to argue with me over the phone for a quote. Immediately lost my business before even providing a quote.

Sissy Ross

★★★★★

2 years ago

Called Monday afternoon and was told to drop my car off at 8am on Tuesday. It was ready by 11am. No complaints at all! Most affordable that I found. Fast service!

Lacey Pimentel

★★★★★

3 years ago

Used their service to replace my windshield and passenger side window. Very fast service and quality work with excellent prices. I am extremely pleased. Jay is great!

Rocky Rodriguez

★★★★★

3 years ago

Great service! Definitely recommend and owner is very nice and professional. I got my windshield replaced for really good price.

Shawn Pitts

★★★★★

5 years ago

amazing job by this place!!! got us in and out in a fraction of the time compared to the competitors! and did it for a reasonable price! 10-10 would get the windshield replaced here again!

Debbie Anderson

★★★★★

9 years ago

We were driving from Ruidosa NM to Lufkin TX when we got a chip in our windshield. We were in Post. I googled auto windshield repair and called several places. Prices ranged from $120 -$20. The owner met us in the driveway, repaired the windshield and we were back on the road in 10 minutes. We had a great experience!

Donna Otwell

★★★★★

3 years ago

This business is highly recommended for your needs. Jay is very professional professional. We had a slight issue and was taken care of immediately..