About Business
Residents of Salem, OR, Salem have long trusted ACE Automotive Service for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto tune up service, Car battery store or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.5/5 rating with 69 reviews. Throughout Salem, and particularly in Salem, OR, ACE Automotive Service is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact ACE Automotive Service for any Car Repair inquiries or to schedule a visit to their Salem, OR facility.
Google Reviews
David Beegle
★★★
☆☆
Edited 2 years ago
UPDATE: I still want to like these folks but after nine months, I found an issue with their work. I was planning in being in Salem again and asked if I could drop by to have them look at the car and show them what I found. They were unwilling and would only offer me the telephone number for their third-party warranty service provider. Everyone knows third-party warranty providers never actually provide warranty work. Kind if a slimy move on their part. Down from five stars to three. ORIGINAL: I live in Seattle but lead a busy enough life and travel around enough that I’m not able to work on my own vehicles most of the time anymore. I figured during my current trip to Salem that I would get some work done to one of our vehicles that I knew it needed. I read a few reviews of this shop online and got a good feeling from those reviews so I figured I’d give them a shot. I am really glad I did. This shop did an amazing job and provided me with awesome customer service. I still cringe every time I have to pay somebody else to work on my vehicles now but their pricing for the work was fair and competitive. I’ve made a spot check as best as I can on the handling of my engine components and am pleased with the care I’ve seem was taken. If it is ever convenient for me to have a vehicle worked on while in a trip to this area again, I will be coming here. I highly recommend anyone in the Salem area looking for a good shop to check them out.
Donald Wilson
★
☆☆☆☆
a year ago
Had transmission replaced they did not adjust cable park was in reverse. So brought back to adjust and they pulled one of my spark plugs without my permission and charged for it. Also when they changed transmission they did something to the starter that was working fine then had to pay additional 500 to replace that . Ps warranty was not what owner quoted. So did not trust there work .
Rodney Hasel
★★★★★
4 years ago
Ace is an Amazing Repair shop, Took care of all of the major problems with my vehicle. They did a really good professional job working with me on what I needed them to do as well. Really appreciate that they were completely Thorough without breaking the bank and made it run like it should. Definitely a job really well done on all levels. Great Service. Feel like I can trust my vehicle again which is a huge relief. Will be going back to Ace, when I need future scheduled maintenance, minor repairs, major repairs, etc.
Ann Lewis
★★★★★
a year ago
Amazing experience! They checked out a perspective car we were planning to purchase. Austin and crew did a completely thorough job. I wish we lived in the area. We would come here for our car repair needs
Megan Bogan-Libercajt
★★★★★
2 years ago
First I have to say I rarely rarely leave reviews unless my experience was either extremely poor or absolutely fantastic. I have to say this place is absolutely fantastic! Ace Automotive is awesome! I had a side mechanic doing my bearings and had a portable press that apparently was not going to work. And Ace Automotive got me out of a really tough spot because the side mechanic got frustrated and literally told me unless I could figure out how to get the bearings pressed in and out myself he was going to have to leave me hanging. And I had a 10-year anniversary trip and a Boudoir photo shoot scheduled that was all non-refundable. Without them being willing to press my bearing in and out for me AND at an extremely reasonable price my whole trip and anniversary would have been ruined. The guys that work here are great and I highly recommend them.
John Moffett
★★★★★
a year ago
I have been going to Ace Automotive for over 2 years for maintenance, repairs and inspections for all my vehicles. Ace has trained a wonderful team of automotive professionals and every time I need their services it goes smoothly and at a fair cost. If you are looking for a honest auto repair shop that you can trust.... I highly recommend Ace Automotive.
Christine Leighty
★★★★★
10 months ago
Ace is the only place I trust with my mechanic needs. They have been quick to get me in when car issues come up. Their communication is stellar and they don’t push unnecessary services. I’ll be a customer for life!
Sheila Parkins
★★★★★
a year ago
TRUST! That's how you recognize a great mechanic. We've taken our cars here for over 10 years! They are simply the best! Best pricing, Best work, Best customer service! You want a good, honest, hard-working, and customer-caring mechanic? Then go to ACE!!
Julie Glass
★★★★★
3 months ago
Very skilled mechanics with great customer service and reasonable prices - highly recommend!
Phil Centers
★★★★★
a year ago
Our rear brakes were down to 1mm, and we shopped around in both Salem and McMinnville for a reputable mechanic able to fit us in asap. Ace Automotive not only had the best rates, hands down, they were able to get us in the next business day. Their friendliness and service were the best I've experienced (in 50 years of driving). We have found our new local auto mechanic!
Arthur Meeker
★★★★★
11 months ago
⭐️⭐️⭐️⭐️⭐️ Huge shoutout to Austin and the team at ACE Automotive! Austin runs the place like it’s his own, and it really shows — especially when the boss was away. Every time I’ve needed to get my rigs in, they made it happen fast and without any stress. The service is absolutely top-notch, the prices are super fair, and I couldn’t be happier. If you want a shop that actually cares and goes the extra mile, ACE Automotive is the place to go! I highly recommend them!
A H
★★★★★
11 months ago
They got my vehicle in right away and were very professional and friendly with great communication. The repair was done in a timely manner. As a single female, I'm always concerned about being taken advantage of, and they put my mind at ease. They didn't try to upsell me on needless services.
Krystal Lightle
★★★★★
9 months ago
I started taking my car to Ace in 2023 and we'll never go anywhere else! Prices are great and the service is even better! Finding an auto repair shop you can trust is priceless! Thanks again for the recommendation Austin, you guys always do amazing work at a fair price.
Steve Brodehl
★★★★★
8 months ago
Ace Automotive is our family's "go to" for all our vehicle maintenance needs. We discovered them about 2 years ago after periodic frustrations with a former auto mechanic shop. The folks at ACE have been very gracious in always explaining what the needs may be and what the optional solutions are. Never any pressure to buy goods or services etc. Austin was a gem when our family's primary sedan had a big issue when out on the road recently. Always ready to dole out the best and most effective solutions. We are some of their loyal customers!
Fred Ferdnan
★★★★★
3 weeks ago
The team at Ace is very knowledgeable, kind, understanding of the frustrations not having my truck. They got it done in days when everyone said it would be weeks!! Thank you ACE!
Linda Garland
★★★★★
a year ago
I consider Ace as my Auto shop. I have been going here for six years, two cars. I am pleased with the ability to get an appointment, their communication, and their integrity. I consider no other shop!
Emanuel “Meño” Sotelo
★★★★★
3 months ago
Ace does it again, I usually do my own car maintenance but when the job is too big or scan tool can't point directly, Ace and crew came clutch to fix the problem. Mind you it was an emergency and late tow truck drop off they got the family Suv back running in 2 days.
taylor nye
★★★★★
Edited 5 months ago
They do good work here. I saw company cars here being worked on as well, so they hold trust among local businesses. I had a radiator replacement and a transmission work done that went without a hitch. They have competitive prices here, honest mechanics. What more could you need? Thank you for working in my car, Kelly and Jacob. Thanks for helping me through the process, Austin. I'll be back for any future car work :) UPDATE: If you want the job done right, come here.
Ren Earl
★★★★★
a month ago
Good to find an honest mechanic that doesn't swap parts until they finally find the problem. If only doctors were this good at finding solutions instead of trial by error. ACE is where I take my truck and SUV. Good job.
Becca D
★★★★★
2 months ago
Bob and his team took good care of me. I came in needing an oil change and a left wiper. I left with those things, woking break lights, and a belt. All for a fair price. If you need your car repaired, definitely visit ACR Automotive.
