Advance Auto Parts

Rating: 4 / 5 (169 Reviews)

Advance Auto Parts is a Car Repair located in Advance Auto Parts, 1314 Franklin St, Waterloo, IA 50703

Listing Status: Verified & Active | Last data verification: Mar 23, 2026
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Working Hours

  • Monday: Open (7:30 AM-9 PM)
  • Tuesday: Open (7:30 AM-9 PM)
  • Wednesday: Open (7:30 AM-9 PM)
  • Thursday: Open (7:30 AM-9 PM)
  • Friday: Open (7:30 AM-9 PM)
  • Saturday: Open (7:30 AM-9 PM)
  • Sunday: Open (9 AM-8 PM)

Reviews

Shelly Mohorne - Customer Review Photo

Shelly Mohorne

The lady who was working when I qeny in this morning to buy wipers was awesome and super nice. She showed me how to put my wipers on and then made me do one myself so I actually knew how to do it from now on. I'm glad I stopped at yhat store this morning.
7 years ago
Bruce Barker - Customer Review Photo

Bruce Barker

The manager Regina is phenomenal
5 months ago
austin kupka - Customer Review Photo

austin kupka

Cody was helpful in finding the right part!
6 months ago
Donna M. Cafferty - Customer Review Photo

Donna M. Cafferty

We went in & were immediately greeted. We told them what we needed & he went & showed us exactly what we needed. Clean & well organized, if they dont have what you need they will tell you other places to check for it. Great employees.
4 years ago
Darius Hart - Customer Review Photo

Darius Hart

I would have given the store zero stars if it was an option. I was given the wrong bulb according to there system but they would return it because I had opened it. Told me I should have pulled the old one to compare before I purchased. Taking no ownership at all that there system is wrong. I will never do business again with this store. Dave the manager was rude!! Acitng as if I was trying to defraud him out of a 7.99 bulb.
6 years ago
Tiana Taylor - Customer Review Photo

Tiana Taylor

Purchased a battery January 17 and less than 7 months the battery has died and the store "can't find the warranty info on the battery" but is able to see that I purchased that same battery on that date in their system anf will not issue any store credit or honor warranty to replace it...will not return to any advance auto store. Purchased a new battery at Auto zone like I should have done the first time...Terrible customer service.
a year ago
Ben Buysse - Customer Review Photo

Ben Buysse

The younger guy working tonight was incredibly helpful. Said he's been there three years. I had to get my battery checked and then replaced. He got me back on the road in no time and was even helping other people in-between while I decided on a battery. I'll be back to this specific location because of the exceptional service and professionalism he showed tonight.
2 years ago
Dianna Verner - Customer Review Photo

Dianna Verner

Very friendly and great customer service. Cody was very helpful!
6 months ago
Virgil Hubbard - Customer Review Photo

Virgil Hubbard

Cody help me get my car back in order and replaced my battery very quickly I'm impressed
6 months ago
Shirley Niedert - Customer Review Photo

Shirley Niedert

Purchased brake pads front and back and cleaner and grease yesterday. Got set up with person to put on my brakes got ready to install , wrong brakes. The manager and sales associate was very nice even though I was given wrong brake pads. Went back didn’t have my receipt wasn’t concerned most places have it on file. The manager waited on me Trey. He was not friendly, said he couldn’t give $ back without receipt. I wasn’t wanting $ back I wanted the correct pads. These were cheaper by roughly $9 said can’t give $ just a card but I could just give it to someone if I didn’t want it. I said so it’s your guys mistake and I end up having to have the person installing come back again and now I don’t even get cash back for the difference. I said that’s real fair. He could cared less just said “ sorry about that” with a care less attitude. I am very disappointed to have had this poor service from the manager.
a year ago
Chrysin Jefferson - Customer Review Photo

Chrysin Jefferson

Regina n Taylor r rally helpful hands on with me every time I cum in to the store only store people's skills and good management
6 months ago
lenny haynes - Customer Review Photo

lenny haynes

Cody was great helping me with speed perks
a month ago
Riku Komashi - Customer Review Photo

Riku Komashi

Great experience workers know their stuff on figuring out automotive issues, even pointed me to the right direction of where I can get those repairs done. They made my very stressful day very less stressful great job.
7 months ago
bill nasty - Customer Review Photo

bill nasty

Regina and her crew are awsome. They are very knowledgeable. Everytime I stop in her crew are always welcoming and very helpful. This will always be my go to store.
7 months ago
Michael Cifuentes - Customer Review Photo

Michael Cifuentes

Regina has great customer service! Was able to help me fix my car issue!
2 months ago
Kim Hinz - Customer Review Photo

Kim Hinz

Excellent customer service, staff knew exactly what I was looking for. Explained why I should purchase a certain headlight and something called the benefits of purchasing an ACP.
5 months ago
Brittney Dumas - Customer Review Photo

Brittney Dumas

This is the only auto store I go to Regina and her staff are always very helpful and knowledgeable and make sure I get a warranty on anything I buy. Bought a headlight not too long ago she explained to me the warranty and how it works never in life did I think of getting a warranty on a headlight but im thankful she explained now I get a warranty on anything its offered on they are hands down the best
7 months ago
Kayla Hoskins - Customer Review Photo

Kayla Hoskins

Regina is absolutely wonderful. Had some questions about what we wanted and she answered everything ! Thanks so much, we will be back.
4 months ago
Swann Donn - Customer Review Photo

Swann Donn

I had an awesome experience....the manager, Gina, she really helped me out a lot so thanx again lady!!! I'll definitely be coming back soon! ~CJ~
5 months ago
Krisztian Boyle - Customer Review Photo

Krisztian Boyle

Regina was the best person I’ve ever had the honor of associating with whilst within a retail environment, never felt more at home than my most recent visit with her!
a month ago

Contact

Address: Advance Auto Parts, 1314 Franklin St, Waterloo, IA 50703 Waterloo, IA Waterloo

Phone: 13192266302

Website:

Tags

Auto parts storeCar accessories storeCar battery storeTool rental serviceTruck accessories store

  • Parts & accessories for auto repair
  • Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.

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