About Business
Advance Auto Parts brings expert Car Repair solutions to the local community in Ontario, CA, Ontario. From Auto parts store, Car accessories store, Car battery store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Ontario, CA appreciate their attention to detail, leading to a consistent 4.7/5 rating from 61 reviewers. By focusing on the specific requirements of the Ontario, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Ontario, CA and beyond.
Additional Details
- Parts & accessories for auto repair
- Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Google Reviews
Charlene Woodard
★
☆☆☆☆
a year ago
POOR SEEVICE!! Bought a new fuel pump, it failed. Requested replacement cost! They would not cover the replacement cost they would not refund the cost of the fuel pump. only an exchange. Very poor service!
Janay Madrid
★★★★★
2 years ago
Great customer service. Carlos was a great help to me when my car battery needed changing. Definitely provided great service thank you
Laron Cooksey
★★★★★
a year ago
Samantha was a great help to me she knew exactly what I was looking for and had the parts in stock she is very nice and greeted me when I came in
Richard Urquizo
★★★★★
2 years ago
Carlos s. Was a really good help he showed me different type of product u guys carried in the store the rest of the team was really frendly and helpful also. I would highly recommend anybody to check Advance auto parts out yall will love it there
Mr. D Nvs
★★★★★
a year ago
This morning l went to this store and Dominic, a very young but super professional guy helped as few people serve now day, he was so willing to help, he encouraged me to get the best product l needed, l really got exited cause now day few people offer their services as good as he did. Thank you Dominic.
giovanni-ozzy: mogo
★★★★★
2 years ago
This is a shout out to “Chuy”, aside from the awesomeness of the Advance Auto Parts program my situation needed special parts attention. Chuy took the extra amount of time to not only find what I need in the Advance system but offered yet more options in the “just in case” scenario. What would have been a 7day vehicle stay next door at Pep Boys turned into 2.5 days, if I could give a more stars I would, he deserves 13 and a promotion or raise. From here on out this specific location in now “My location” no matter where I am, if I have to go out the way, I will! Thanks you Advance for having an awesome program but most of all an AWESOME staff.
Moyses M
★★★★★
a year ago
The team member Samantha was super helpful , friendly and knowledgeable! Great experience, definitely going back for all my part needs. Thank you mich!
Rickey Lee
★★★★★
2 years ago
Carlos and Dom are some good guys. Chuie is a great manager as well. Helped me out with no hassle. Give Carlos and Dom a big fat raise!
The Twiki Kid
★★★★★
2 years ago
Just as the previous poster mentioned, Carlos was very helpful. He helped me find the right windshield wiper blades. Good attitude and cheerful, more businesses need employees like that
Michele Figueroa
★
☆☆☆☆
a year ago
Called to asked about an online order I had placed and the person that answered stated that they had not received the order that if I was sure I stated yes I am looking at the email confirmation and I dialed the number for the store that is in the email I have her the address of the store in the order she ended up putting Jose who was extremely rude started to raise his voice at me I asked to speak with a manager and he stated he was the manager there this is the very first time purchasing anything from this store and it will be the last with people who treat that way I needed the purchase I made as an emergency that is why I called because it had been 2hrs with no confirmation he stated he redirected the order to another store because they didn’t have the item in stock I told him why was I never notified I have been waiting for two hours that is when he started to raise his voice ended up purchasing the item from the chino location and the guy on the phone helping me actually had customer services manners
Amber Salmeron
★★★★★
a year ago
Jesus did a wonderful job. He helped me find the wiper blades I needed for my car, and helped me install my blades and wiper fluid. He did a great job.
Miriam Arriaga
★★★★★
a year ago
Samantha was awesome, her customer service was excellent. She went beyond my needs with my car key battery. Thank you - Miriam
Alejandro Flores
★★★★★
a year ago
Jesus was very understanding with my dilemma I placed a one time pickup for antifreeze and realized it was leaking, I came in and he helped me even though I had no account yet with Advance Auto Parts, definitely will come back the crew here is very straight forward and helpful.
Elizabeth Maldonado
★★★★★
a year ago
Great customer service carlos is always helpful whenever I have questions in regards to what's better to use for my car 10/10 he has never steered me wrong before. Store is always clean and everything is easy to find.
Sunny Rose
★★★★★
2 years ago
Went in to the shop and Carlos was very helpful showing me where everything was. I appreciate him giving me advice in what kind of brand and quality they offer. This is my go to store for all my car needs. Their expertise comes in handy when I don’t know much about cars. Shout out to Carlos for great customer service!
Diana Mena
★★★★★
2 years ago
Brought my car in to get my battery checked. Carlos was helpful, friendly and efficient. The other person on staff was friendly and helpful as well. Fortunately I didn’t need to replace the battery today but have information for replacing it in the future and will definitely return to Advance Auto Parts to take care of that when I need to.
Kim Pe
★★★★★
2 years ago
Samantha went above and beyond to help us find the right fit of windshield wiper for our car and made sure to really give us the correct model. Everyone in the shop was great and easy to work with and I highly recommend them! I will definitely be coming back to Advance Auto Parts to purchase my other vehicle parts next time
Jose Polanco
★
☆☆☆☆
2 years ago
Need to purchase something, door sign says close at 9pm. It’s 8:50 pm and they have doors locked. Unacceptable.
Shehani N
★★★★★
2 years ago
This place is amazing! Samantha and Dominic helped me to replace my wind shield wipers for my Lexus , efficiently and with care. Dominic saw me waiting in line at Pepboys next door, & offered to help me with my wipers. They took their time to find the best option for me. Amazing customer service, and very nice store. Ill be coming back to this location. Thanks Samantha and Dominic you guys are the best.
romeo delosreyes
★★★★★
a year ago
Carlos was very helpful and knowledgeable. Knows the right specific wiper blades replacement for my mazda3. He also gave me a veterans discount which made me a very happy customer. He also got the wiper blades installed and offered a warranty for it . Carlos knows about customer satisfaction. In a scale of 1 to 5 stars, i give him 10 for outstanding customer service. Keep up the excellent customer service.
