AFFORDABLE AND RELIABLE AUTO SERVICES

Cheri Wes

★★★★★

5 years ago

Sold them my car. After the sell they kept in contact with me. Helped me to get to work until I purchased another vehicle. They went above and beyond what was asked. I'm extremely grateful and happy about my sell. They even helped me with my new vehicle! I'm definitely coming back to get some tires. I definitely recommend this PROFESSIONAL PLACE OF BUSINESS! THANK YOU!

Terysa King

★★★★★

6 years ago

I had a nail in my tire and took a chance on this place based on the reviews. I was greeted with very friendly customer service and he patched my tire quickly and for an awesome price. Usually service shops talk down to females but he was very respectful and helpful, would definitely recommend.

N. Nikki Johnson

★★★★★

8 years ago

Lucky me, while on my lunch break I get a large nail in my tire. I pull into the parking lot of Affordable and Reliable Auto Services, and the owner notifies me the shop is closed. He sees the distress on my face, and offers to fix my flat anyway. At this point, I am so thankful. For a very low price, he not only fixed my tire, but also made sure the pressure was accurate for all of the other tires too. If you are like me, skeptical about going to just any car garage for service....look no further. Nahim is honest, willing, helpful, informative, and respectful. I felt safe and trusting, and I will truly be a lifetime customer. Thank you so much, you have no idea!!!!

Washington & Anderson Property Management Group LLC

★★★★★

5 years ago

With There Being An Endless Amount Of Tire Shop's And Automotive Mechanics In The Hampton Roads Area, We Where Glad To Find The Affordable & Reliable Auto Services. One Of Our Company Vehicles Experienced Both Brake & Rotor Issues. The Affordable & Reliable Auto Services of Norfolk Came Highly Recommended & So We Contacted Them. And Boy Are We Glad We Did. With The Professionalism & Customer Satisfaction We Received It Enhanced Our Experience. We Were Able To Retain Our Parts At Prices Generally Never Found To The General Public All The While Obatin Fast & Speedy Auto Services. The Owner Is Amazing And We Have Made The Affordable & Auto Services Our Company's Fleet Managers!

Joe Epps

★★★★★

6 years ago

This is the perfect auto repair shop to get your vehicles repaired and buy tires. The owner, his wife, and mechanics are knowledgeable and greet you with respect at all times. I have been there many of times with my vehicles and had service. My experience was great every time. All in all you should want your vehicle repaired the right way and this is the place to do just that.

Ed Walls

★★★★★

5 years ago

Very professional and catering. He even came to me to pick up my vehicle early this morning with the Bo$$ Lady! Very accommodating and excellent work. Awesome brand new tire job and excellent detail! I will definitely be back very soon

Rachel

★☆☆☆☆

6 years ago

Me: When I purchased a set of tires from Bess, he was very professional & accepted 3 of my tires in exchange for it. He installed all four tires on July 2018. On February 7, 2020, I go to the dealership and am told, I need a wheel-alignment. When the tech comes to me, he says, my tires are on backwards, meaning the they facing the wrong way. So, instead of letting them fixed the problem, I said, let me take it back to where I purchased them. I take it back to Bess and he looks them over, and I ask him, if he sees the problem and his response is “yes!” Me: You’ll fix it, right? Bess: Yes! Can you bring it back tomorrow? Me: Yes! What time is convenient for you? Bess: 9am. I arrive at 8:55. He starts telling me how much he charges and he will only charge me $60 for the mounts. Me: I bought the tires from you and you never mentioned anything yesterday about charging me. Now you want to charge me, when you put the tires on wrong?” For an error you made, and that I would have never known, had I not taken it to the dealership for a wheel-alignment. Bess: I do remember you. My warranty is only for 30 days. Do you have your receipt?” Me: I do! Bess: I’m not doing this! He throws his hands up, gets in his truck and drives away. Me: Never again! Comment: a good installer would have known whether the tires were on correctly upon installation. This is a very important factor, be focus when you are doing your job and if “you” make a mistake, own up to it and correct it no matter when it was made. It is your mistake, correct it!

derek summers

★★★★★

5 years ago

So I was riding around on a bad tire for a few days and needed one really bad. So I searched the web for a tire shop. And I came across affordable and reliable auto service 1732 potters road in Virginia Beach and man was I glad I did. The service and quality of the tire was the best I’ve had. I would recommend this place to anyone.

Kylie Heckaman

★★★★★

6 years ago

I had two flat tires the other day (on my way to second day of my new job) and went to fill them up at the gas station across from this shop and one of them had a hole in it so I ran over to see if anyone could help out. Bless came out, told me to pull my car over to him, and was soooo helpful. He put a new tire on my car to hold me over until he could get the right size in. Such a nice man!!! I only ended up being 10 minutes late to work so he saved my day to say the least! 100% recommend this place

Party of Five

★★★★★

6 years ago

Thank goodness for the gentlemen @ this establishment. I was pressed to find a place to take care of a couple bad tires that were a serious danger to drive with. I had a couple options & they were helpful & honest (& I was still gauging:)) so I went with them & all went well. I appreciate their easy going good vibes....I'd go to them again & recommend them. Check them out to see how they may be able to service your auto service needs. All the best!

queen dixon

★★★★★

8 years ago

Awesome customer service!! I was referred here by a mechanic friend and he pointed me in the direction of true Angel. The shop had EXACTLY what I needed. They took care of my tire situation and got me rolling in no time. Reliable, affordable and did it all with a smile. Highly recommended!! Thank alot!!!

Blair Létang

★★★★★

6 years ago

Needed my tire replaced because another company put a bag lug on it. Dropped the car off at the shop and Bess had it fixed by the time I got off my first shift in time for my second one. Very friendly, works with you and gives great customer service! Will definitely be back

BE WELL NOW not GET WELL SOON

★★★★★

6 years ago

Best place to get a great deal on new or used tires! Mr. Bess (owner) was able to locate brand new high quality tires, saving me also $400!!! If you’re looking for great customer service, a knowledge owner & Awesome prices, THIS is were you NEED to be!!

arnando hall

★★★★★

7 years ago

The owner personally worked with me on the prices. He really understood my situation and went above and beyond for my family. You can tell he is doing this because he loves what he does because he does it with such enthusiasm and care. Great job to the guys there. Also threw in a oil change and did it HIMSELF because his other guys were busy. What a guy!

Angel Ganoung

★★☆☆☆

Edited 6 years ago

I've been here several times and have dealt with the owner him and his wife are hard working people who care for their community BUT!!!! The older gentleman working for him... Is very disrespectful!!!! After coming and asking about a oil change and my light fixed.. he said if I bought a oil kit he would change it so I go to pull off to buy the kit abd he yells out and make sure you TIP me this time!!! I went around the corner paid the same price and didn't have to be told to tip him or buy anything to get it done.... I'm sorry I will NOT be coming back!!.. Thank you for replying. He was bad for business.

Margarita Truelove

★★★★★

7 years ago

I can't tell you how much I appreciate this type of family friendly auto service. I love that it is family owned and as the name says it all; it IS affordable and reliable. The owner made us feel like and treated us like family. I would highly recommend them to anyone! Thanks, Bess, for saving "Lola."

Milan LeDuc

★★★★★

6 years ago

I've had a great experience from Bless. He/and his crew have done a lot of work to my 4Runner. Bless always greets me with a smile and a fist bump. I definitely recommend this shop.