Albany Auto Service and Tire

Taylor

★★★★★

6 months ago

I had an absolutely wonderful experience at this auto shop! As a young woman, I was initially a bit nervous going alone, but the staff made me feel right at ease from the start. They were incredibly kind, professional, and honest. They diagnosed and fixed my car in just a couple of hours at a very fair price. When I returned with another concern, they quickly took care of it and ensured my car’s safety. The owner was especially lovely and went above and beyond. I now have a trustworthy shop for all my future car needs, and I couldn’t be more grateful.

Thomas Harvie

★★★★★

5 months ago

Service to my 2020 Hyundai Sonata was done professionally. Reliable shop who doesn’t oversell you. Prices are great and have had no issues at all. Thank you for offering your services. Replaced my valve cover and gasket along with the vacuum pump.

Mike Modz

★★★★★

6 months ago

My daughter's 2013 Jeep Wrangler broke down not far from his shop. The owner happened to be passing by and offered to help. Him and a couple guys pushed the car to the shop. They got the car running but they couldn't duplicate the problem. He told me they did not want to throw parts at it. Although they thought it was the fuel pump. The problem had been going on for a couple days so I suggested what I had seen on the internet. I suggested going with the cheapest part first and the owner agreed. He replaced the throttle position sensor for $27. It took 10 minutes to replace. He charged my daughter no diagnostic fee or labor which certainly would have been justified. One week later and no problems so far. It's nice to have an honest shop nearby when I'm not able to help my daughter. Thank you, guys!

Jay Lewis

★★☆☆☆

5 months ago

I hate posting a negative review since I’m a veteran and this is a veteran owned company, but I feel this is important. I brought my vehicle in for several repairs which had built up over time: I bought my car from CarMax and had a RepairPal warranty, which became a problem since there were few repair shops who participated with the program and the ones who did rarely completed the work satisfactorily. Kian and his crew had good reviews, so despite being a distance away from me I dropped my car off for four repairs: a transfer case issue, malfunctioning rain sensor, gas gauge malfunction and inoperable rear window. They kept my car for a few weeks and I took delivery of it about a month ago. There was no charge as all repairs were covered under warranty, but I still have issues to this day: 1.\tVery quickly, I noticed the same issue was present with the transfer case (this is a Toyota issue with a service bulletin authorized for some internal case components) and I did mention the bulletin when I dropped off the car. They replaced the entire unit, but it is still faulty since the defective internal components weren’t replaced. Since I can’t give up my car for another two weeks I’m going to find a local solution. 2.\tWhen I picked up the car, the rain sensor was attached to the window with tape (see photo.) I thought they had taped it on so that the actual adhesive could cure, but when I took the tape off a week later the entire unit started dangling from its cable. It was not attached to the window. I called Jim at the center, who spoke with the tech and told me “that was how it was supposed to be attached….that’s all the tape that came with the kit.” Are you kidding me? It looks like a second grader taped it up there! He suggested I take it to a glass shop to have it attached, so now I have to take even more time to fix the issue that they should have completed. In their defense, it appears that the gas gauge and rear window were fixed. Hopefully they’ll stay that way. I was hopeful that I had finally found an honest, reputable repair shop to have my future repairs completed, but it looks like the search continues.

Alexis Betit

★★★★★

4 months ago

Attentive, quick, reliable service and the shop pricing was very good especially for the amount of effort that went in to making sure I was updated and informed throughout the process and they didn’t try to upsell me on shit I didn’t need. I will definitely be returning the next time my car starts acting up.

Simone Greenspan

★★★★★

5 months ago

Was panicking when my car was having problems at the worst possible time. Every place near me said they weren't able to look at it without an appointment. Albany auto service took my car in right away and had it for no more than two hours. Super nice staff as well

Tim Tim

★★★★★

7 months ago

My Honda Accord went down with no A/C and I was frantic to find someone to fix it by the weekend. I am so happy I found them, Jim got me in within two days and fixed it the same day as well as pointing something else out to me that needed to be done for safety reason. Albany Auto will be my Mechanic going forward, Very polite and professional. Thank You. Perfect Service!

Donna Kelly

★★★★★

4 months ago

Albany Auto provides amazing service- the work they have done on both my cars is quality and they have good labor rates. It took me a long time to find a mechanic shop I can trust- I trust Albany Auto!

Karac Mantello

★★★★★

3 months ago

08 trailblazer. Took to 4 different shops these guys figured out what they could not . They also fixed my frame and did a fantastic job. My go too shop

Josh Whipple

★★★★★

6 months ago

My daughters check engine light was on and the engine wasn't running right. They diagnosed and fixed the problem within an hour. They had the part delivered in 20 minutes and installed it right away. The car runs great and I can't be more appreciative.

Daniel Hower

★★★★★

Edited 7 months ago

I have nothing but praise for Albany Auto Service and Tire. I took my Pontiac G8 out for a drive for the first time this year and while the first drive was excellent, the next couple of times starting the car resulted in a flashing check engine light. Albany Auto Service and Tire was just a block away. After getting the car detailed, I started the car again and there was no check engine light so I slowly drove there. Despite being very busy they took my car in to check it with the scanner. The owner of the shop assured me that the code was temporary based on the fact that it had been garaged and on battery tender for many months and that nothing was seriously wrong with the engine. His insights reassured me that everything was ok. I can't thank Albany Auto Service and Tire enough.

Nancy Bombard

★★★★★

Edited 3 months ago

The guys here are so awesome and very helpful. They went out of their way to help me. Brandon and Jim are the best. I highly recommend this business. I will always use them.

Matt Coutant

★★★★★

7 months ago

Fast yet thorough service from mechanics you can trust to be both reliable and knowledgeable inside a clean and modern facility, all for very reasonable prices. If you need a mechanic in the capital region, Albany Auto Service and Tire is where you want to bring your car.

aj savaria

★★★★★

9 months ago

this shop is excellent and reminds me of way back when things were done right! sent here by carmax and hung out while the car was looked at and diagnosed, fixed, and returned to me promptly. owner was super nice and actually present at his place of business, which you don't see anymore. process was easy and simple, a conversation and a key exchange--I will be changing to this shop for all my car needs from now on and I'm a picky subaru owner. it was a pleasure guys, see you again for the next issue! thank you for doing things the old-fashioned way (I'm not as young as I look....), you guys really all made the dreaded task of car repair an easy and trusting experience. highly recommended, and they've gained a loyal customer from over here.

Marc Almy

★★★★★

9 months ago

They spent 45 mins on my car and said no change (put air in the tires and run tests on the Honda civic AC). They recommend me to go a Honda dealer because of a recall could pay for it all; it was true the honda warranty cover it. Thank you so much. Also, I will recommending them to all my clients in Albany

Justin Muratore

★★★★★

a year ago

I was two hours into a four hour drive from north jersey to Vermont when my radiator blew. I got towed here and they moved me to the front of the line and had me fixed and ready to leave in three hours. Outstanding place. Highly recommend. People were fair and very personable. Great experience.

Carlos Paulino

★★★★★

a year ago

I recently had an outstanding visit to Albany Auto Service and Tire LLC, and I just have to share how amazing the experience was! From the moment I stepped through the door, I was greeted with a clean and inviting customer waiting area. The attention to detail in keeping the space spotless made me feel comfortable and valued as a customer. The service itself was truly exceptional. The staff were not only incredibly knowledgeable but also took the time to explain every step of the process. They made sure I understood what was happening with my vehicle and offered honest, expert advice on how to keep it in the best shape. You can tell they take pride in their work and strive for nothing short of perfection. The technicians went above and beyond by performing a thorough inspection, catching even the smallest details I hadn’t noticed before. Their meticulous approach gave me confidence that my car was being well taken care of. It’s rare to find such dedication and transparency in the auto industry, and Albany Auto Service and Tire LLC has certainly set a high standard. If you’re looking for top-notch auto service with a personal touch, I highly recommend checking them out. It’s clear that customer satisfaction is their top priority, and they’ve earned my trust for all future vehicle needs!