About Business
Consaul Auto Care brings expert Car Repair solutions to the local community in Albany, NY, Albany. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Albany, NY appreciate their attention to detail, leading to a consistent 4.9/5 rating from 81 reviewers. By focusing on the specific requirements of the Albany, NY area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Albany, NY and beyond.
Google Reviews
Dan B
★★★★★
10 years ago
I discovered this car repair shop in 2012 and have been going back here ever since. At first it was about the convenience of it's location and the fact that it's a locally owned mechanic shop. After a few trips, I realized that they actually know what their doing and care about their customer's cars more than their wallets. I've been to many car repair/mechanic shops in the Albany region and haven't found a place I'd rather drop my car off at.
cenglebardt
★★★★★
11 years ago
I have had my Subaru serviced several times by Consaul Auto Care. I am extremely impressed by how competent, honest, thrifty and down to earth both Chuck and Debbie are. My latest car problem was an air conditioner that would not work. From going to forums on line, I became aware at how tricky AC problems on older Subarus can be to diagnose and treat. The dealer immediately said that the problem is always a worn out compressor which would need to be replaced. Having had a great experience with Consaul Auto Care before, I brought the car to Chuck who evaluated the problem, spent time on line researching the potential problems and diagnosed the problem as a bad revolution sensor. He wouldnt guarantee that he was correct, but offered reasonable assurances. He was absolutely correct, replaced the sensor and the AC works perfectly. Instead of a $1800 dealership solution, Chuck fixed the problem for $290($120 for new sensor plus labor). I have no agenda in writing this review other than to express how happy I am with the service I have received and how much I like and enjoy working with Chuck and Debbie. Terrific experiences are a rarity in this world. Consual Auto Care has provided several. I am extremely happy that I found Consaul Auto Care and they will certainly be my go to shop for all of my auto service needs.
K E Carr
★★★★★
4 years ago
Deb and Chuck are professional, knowledgeable and always helpful. Even when they are busy , if you have a car problem, they will try to fit you in. They own the business so the satisfaction of their customers is important to them.
Joseph perricone
★★★★★
6 years ago
This place is the best mechanic I’ve ever been to. They have great customer service, take the time to go over everything with you, and take pictures, videos, and detailed notes during a vehicle inspection. I was delightfully surprised by this place. They were not pushy and gave me a fair priced quote for work that needed to be done. This place is definitely my new auto shop.
Joe Malatesta
★★★★★
4 years ago
Chuck does a great job of explaining and going over everything he sees and recommends. You receive pictures and notes on all aspects of the job. Great place, I recommend them to anyone who wants good honest service on their vehicles
Dan Haglund
★★★★★
5 years ago
Timely service and excellent explanation of parts and service needed! Chuck and Deb have serviced my vehicles for almost 20 years and have been honest when a vehicle is not worth any more repairs. I still miss my Pilot but rust takes them all away eventually.
Jonathan Dodway
★★★★★
4 years ago
Brought my civic in for an exhaust replacement. Owners were really nice. I really appreciated the text updates which included the condition of my car and detailed pictures. I thought it would’ve taken a couple days but it was fixed by the end of the same day I had brought it in. I will definitely be going back for any future car work.
Selena Williams
★★★★★
2 years ago
Our truck broke down. We had to have it towed. I don’t live in that area so I just picked a place to have it towed to. Chuck called me the next day and told me that it would be a little bit before he could work on my truck because they were so Backed up but a couple days later he called me and told me what was wrong with my truck and told me that he could fix it the next day. We were so thankful that he did that for us so fast I couldn’t have asked for a better customer service and his wife Deb was just as nice. I would recommend this place to anyone you don’t find customer service like that anymore very often. So thank you so much for such a wonderful experience and a fast turnaround. Mr and Mrs Olechowski
Chris Ashmen
★★★★★
2 years ago
Consaul has been servicing my and my girlfriend's car for years now and they are absolutely fantastic. Very fair, they talk to you and try to share knowledge, and their electronic service system that breaks down the service they perform with photos of the problems is great. I absolutely recommend them.
Scott R
★★★★★
6 months ago
Incredibly honest service. Responsive and quick appointment, we are most definitely using their team again!
peter ellenwood
★★★★★
10 months ago
Debbie and Chuck saw to it that my job was completed on time and for a very reasonable cost. They were professional and courteous at all times. I recommend them highly.
Eric Taylor
★★★★★
6 months ago
They do great work at a good price. They're very fair and transparent with all of the costs and work you will need.
Tim Talbot
★★★★★
2 months ago
Always great work, great customer service, and fair prices.
Joyce Purcell
★★★★★
6 months ago
I highly recommend Consaul Auto the service is amazing and I am always updated with calls and texts throughout the day. The staff is very friendly and knowledgeable.
Karen Munze
★★★★★
Edited 3 years ago
Update 9/12/22 The secure key drop off is super easy. Still providing detailed reports of work, issues with vehicles. Good communication, thorough work. They never recommend unnecessary work. Update 4/1/22: They are setting up a secure electronic access key drop off/pick up for established customers. Original: Great service. Detailed report on the cars is sent via messenging. Click "like" if review is helpful.
Don Flex
★★★★★
6 months ago
Deion , Speaking , Visiting Consaul Auto For the First time . I first spoke to Debbie on the Phone she was very exuberant and full of Energy ,very kind ,patient and Understanding and then in person she was Very Positive and Highly Passionate about helping Others and Providing the best Service which made me Feel So at Home . I did a Google Research and i saw that Chuck her husband worked on Electric Issues which is Very Rare to come Accross in the Whole Capital Region ,he knee how to find the issue really fast and it was a little plug in for my issue. Its Amazing To Find Someone thats been a Expert and that has worked for 20 years of experience besides the dealership. I Definetly got Lucky by finding this Shop from a Google Search This saved me time Energy and Money . I am Highly Grateful , i will be coming here for now on especially performance issues and electric . Im Blessed . You all Are Amazing .
Dylan Cohen
★★★★★
2 months ago
Headlight went out on a holiday of all days, they agreed to a same-day appointment and only took about 15 minutes. Excellent customer service.
Richard Marciano
★★★★★
6 months ago
Consaul Auto is a great locally owned place to get your vehicle maintained. Reasonable pricing, great service and Chuck actually explains to you what you need and why it's necessary. I have brought both of my cars here and have not been disappointed. They are honest about wait time and scheduling a service visit with them is easy. I would recommend using this shop for any of your automotive needs.
Ryan Halpin
★★★★★
3 months ago
Amazing customer service, Responsibly Priced, Immaculate Mechanical Knowledge Debby at the front desk was extremely helpful, professional, patient and an all-around pleasure to speak with. At pickup, Chuck came into the lobby to go over the work done and what he found that may need to be addressed in the coming future, as well as, addressed a concern I mentioned upon scheduling. He checked minor things, such as, air filter, tire life and more. His findings and aftercare review matched up with the work I've completed on my own, of which, he provided an accurate assessment of those parts and did not try to say that they needed to be addressed (like some of the dealerships in the area). As for work I have not completed myself, he addressed those - Ex. Air Filter, I completely forgot about it, but will do it myself They did not hassle or try to coerce me into getting the other work done there immediately (Filter, Tire rotation, 2 New Tires, etc) and did not get upset when I said I'd do it myself (Again, unlike some of the dealerships and major corporations in our area who try to pressure clients into leaving their car with them and fork over more dough) Definitely found my main service shop from here on out and to think they've been just up the road this whole time. No more calling around for scheduling and quotes from 10-20 or more different shops from Colonie to Burnt Hills.
Noureldien Darwish
★★★★★
a month ago
I truly appreciate their service. I have been in the area for more than 10 years and have worked with many mechanics, but I have rarely encountered a team that is as trustworthy, respectful, and transparent as they are. They treat my car as if it were their own, never recommend unnecessary work, and always provide clear, honest advice. Please keep up the excellent work — you are truly the best.
