Destination Kia

Jaclyn Osterhout

★★★★★

Edited 5 months ago

Johnnelle made the process so fun and simple! I am not one who knows cars well and when I test drove the Kia Seltos I just felt safe in it, and felt like it drove smooth. He showed me where every button so I really knew how to work it. He also detailed every paper I signed so I understood what I was signing if I was confused. He even helped me set up the app for my phone to connect to my car! He even came in on his day off because we were too close to closing time the night before for me to take the car home that day! Highly recommend him.

Gabby

★★★★★

5 months ago

Breonna Ford was amazing! It was my first time switching from a sedan to a suv and she made the process great, explained all the benefits of the car, got me the best deal and made signing all the paperwork quick and easy as well. I will definitely be recommending her to my friends and family!

danielle Plummer

★★★★★

5 months ago

Jay Smith was absolutely amazing! I had visited another dealership earlier in the week and was feeling a bit discouraged over my experience, but Jay put me right at ease! He suggested the perfect car, Kia Seltos. From the very start he was patient , kind and welcoming! Thank you Jay for all your help! I love my Kia!!

George Gomes

★★★★★

a month ago

Personnel at Destination Kia were courteous , friendly and welcoming, especially Jarred the sales person I dealt with. He was professional, knowledgeable and made me feel comfortable. He was very patient in dealing with questions and took time to answer and explain the answers. I would recommend and deal with him anytime.

Cathy Kosa

★★★★★

3 weeks ago

Just purchased a Telluride with the help of Johnnelle. I have to say he made the process easy with a great personality. Even at pickup when the deal was done he made sure every question was answered and went through the entire car so that I understood what every button did. Even went over it again if I didn't get it the first time. If you are going to Destination Kia go see Johnnelle. GREAT GUY!

Cierra yelenik

★★★★★

a month ago

Dennis Miller is the one you need to go to for a new and used car. He listens, he's knowledgeable, informative and know his stuff. Very personable, and approachable and definitely will have or find you exactly what you need for what you have. I would always go back to him for business.

Kenny Lau

★★★★★

a month ago

Excellent service all the time. Marshall is one of the best ever advisors. Must have learned from a megalodon! Fast quick and efficient! Service manager Jim is heads to toe class act. Then the owner James is something special making that Kia dealership a pleasant experience whether servicing or buying from them. Thanks again everyone for your commitment to excellence!!!

UJJWAL TRIPATHI

★★★★★

3 weeks ago

This was one of the smoothest car-buying experiences I’ve had. Denasia at Destination Kia made everything stress-free and easy. She took the time to understand what I was looking for and worked hard to get me the right deal. Super friendly, respectful, and responsive. I truly appreciate the excellent customer service!

deborah

★★★★★

2 weeks ago

Marshall greeted me kindly, gave me the honest facts concerning the service I was there for. Gave me a time to return, I arrived 5 minutes early, he acknowledged me and started the process on time. I ate the popcorn provided, had a refreshing laugh that came by one of the employees and read a few pages in the book I brought to read. Then here comes Marshall to tell me my service was complete. It was a very pleasant wait and I even got out earlier than I was told I would. I thank God and the professionalism of Kia.

Jessica Steward

★★★★★

a month ago

Chris was phenomenal! He knew how much I wanted a Telluride. I expressed that the one I was originally looking at was too far out of budget… he asked me what my requirements were and was able to get me a model that met those requirements… In addition, he worked with me on pricing so that I could get my dream car! When we showed up at the dealership… He had the car ready to go for a test ride. We ended up signing and taking the car with us the same day. He also helped me with some bumps in the road concerning the paperwork and getting my Kia connect set up. Overall, I highly recommend destination Kia and I highly recommend working with Chris!

Dan Plowinske

★★★★★

Edited 4 months ago

great experience with both my salesman kody and the dealership. no pressure and everything with my lease was smooth and fast. i would recommend kody to anyone looking to lease or purchase a new Kia.

sam ravida

★★★★★

2 months ago

Nick G, the main reason we went back to Destination Kia for a second vehicle. His professionalism , kindness and knowledge defines what a sales person should be. Thru the whole determining what suv would work for us and the negotiating process , Nick and Dave (sales manager ) are top notch . Cutting out the BS and not wasting any time, while caring that you’re truly happy with your purchase . A surprise rare gem when car buying , nowadays !

Denni Hewitt

★★★★★

5 months ago

Overall, it was a great experience. Christian was super professional. Didn’t have to wait long to be seen. Christian asked what all we were looking for. Not only did Christian meet our top priorities of the vehicle requirement we were searching for but he also took our budget into consideration and we LOVE our sportage! He even went as far as checking in and personally texting my husband (Jon) days after our visit to see how things were going and if there were any questions/concerns. Thank you Christian (and Andrew) for such an amazing experience.

Nicholas Horace

★★★★★

Edited 2 months ago

I’d like to say it was such a great experience getting my oil changed at Destination Kia in Albany Last week. Service Manager, John, and his staff went above and beyond to make sure I had everything I needed from making the appointment, to them handing me the keys after they serviced and washed my car! I always feel welcome and listened to every time I have had anything done there. Most places you go to you’re just a number, but at Destination Kia, you really are family. I’m sure I’ll continue to do business there for years to come.

Jacqueline Caputo

★★★★★

a month ago

I had such a wonderful experience buying my first brand new car at Destination Kia! My sales woman Denasia was kind, supportive, and incredibly helpful while making me feel comfortable and not being pushy whatsoever. She showed me every model, trim, color, and interior available while taking her time and never making me feel rushed. She gave me and my family her undivided attention. Mr. Miller and Adam in Finance were also incredibly helpful in leading me down the best path and giving me great advice and assistance. I truly felt like i was being treated like family. I can’t thank everyone enough !

For Rihanna

★★★★★

3 months ago

Joe is absolutely fantastic! Joe was incredibly friendly, enthusiastic, and professional throughout the entire car-buying process. He offered us a great price and showed an amazing level of energy and passion for his work. Not only did he take excellent care of us, he also offered coffee and drinks, and patiently explained every single detail without rushing us at all. He answered all our questions clearly and honestly, which made the whole experience stress-free and enjoyable. If you’re planning to buy a car, you must go to Joe. I highly recommend him to anyone looking for outstanding service and a smooth car-buying experience!

Scott Phillips

★☆☆☆☆

a month ago

Did not figure out what is wrong with our brand new Sportage that has 2500 miles on it. In addition when I came to pick the vehicle up at 5pm after speaking with John at 10:39 that morning, the car was completely covered in snow and had never been cleaned off. The General Sales manger came out and had the vehicle cleaned up. Extremely disappointing customer service on all ends. We even left a message and sent texts to David Miller and never heard a word back or any follow up to date. I thought your professionalism and culture there was much better than that but I guess not !!!