Where is Wallace Auto Care located?

Wallace Auto Care is located at Wallace Auto Care, 1436 Western Ave, Albany, NY 12203. You can find their exact location and get directions on the map provided above.

What is the overall rating for Wallace Auto Care?

Wallace Auto Care currently has an overall rating of 5.0 out of 5 stars, based on 5 reviews from the community.

What are the opening hours for Wallace Auto Care?

The opening hours for Wallace Auto Care are: Please contact the business at 15184824044 to confirm their current operating hours.

Best Car Repair in Albany, NY: Wallace Auto Care

Kristina

★★★★★

5 months ago

They really saved me in a pinch!! I had an issue with a battery terminal and they managed to get my car done on very short notice and for such a reasonable price! I usually expect to be bled dry from mechanics(lia honda charges an arm and a leg for anything) but the price felt honest and more than fair :) i will always try to come back here if i need work done on my car.

Matthew Lyman

★☆☆☆☆

Edited 2 weeks ago

BBB REPORTED IMMEDIATELY : Worst experience in car industry!! Wallace charged customer $80 for a tire valve. Owners Truck was driven on the northway 87 without permission damaging vehicle drivetrain as well as body was damaged. GARAGE UNDER INVESTIGATION, BEWARE. Wallace Auto can't be trusted

Heather Brennan

★★★★★

4 months ago

Always an amazing experience at Wallace! Derek is very professional and sticks to his word on when service will take place and keeps you informed. Prices are better than anywhere else! Thank you!

Cromwell Cozmo

★☆☆☆☆

8 months ago

I set up an appointment for an inspection sticker, showed up on time, the guy Derek who I had set up the appointment with, wasn't friendly, and told me over the phone that it takes around 45 minutes to complete. I waited in the area, and about an hour later, I walked back to the waiting lobby, a man in a truck had just pulled up before I was getting there, and it turns out he was going for an inspection as well, and after he was taken care of, I was asked why I was there, I said I was there for an inspection, he asked me if I made and appointment, I said yes, it was for 11. Then he proceeded to to asked me for my information again, and I said I'm already on the list, and that I made an appointment 2 days prior. Then I was told that the man with the truck was going to be serviced first and then my car was next, when I was already there before him. Upon pick up, Derick, who I originally dealt with, decided to lecture me about how they are obviously a busy shop, and that just because the appointment was set, doesn't mean that it will take place at said time. I didn't even complain or anything, but yet I got a talking to, and was told that I should have scheduled it earlier when I specifically asked him if 11am was alright. I will never give this place my business.

Shane Martim

★★★★★

3 months ago

Best Mechanics around, always honest and quality work. Steve and his crew are top notch!!!

Erica Minuto

★★★★★

11 months ago

My daughter, a UAlbany student, recently took her car to Wallace Auto Care and we couldn’t be more pleased with the experience. Being out of town, we needed a mechanic who was honest, reliable, and trustworthy—and they delivered. They walked my daughter through the diagnosis over the phone, provided a clear and fair quote upfront, and didn’t try to upsell unnecessary repairs. It’s reassuring to know there’s a place that treats customers with integrity, especially young drivers who might be unfamiliar with car repairs. Highly recommend them for anyone looking for an honest and professional mechanic. A pleasure to do business with! Thank you!

Jean Kelly

★★★★★

a year ago

These guys are great. Fair, informative, don't over price. Never take advantage of me, just because I'm a girl. Fantastic shop I highly recommend!

Tricia Soto

★★★★★

a year ago

really friendly and helpful staff, great and efficient work and well priced. would 100% recommend to anybody in the area that needs work on their car !!

E H

★★★★★

a year ago

Efficient and fair shop. They're willing to try a little elbow grease rather than always going for the full replacement option at step 1. I bring my car here for everything and they get it solved immediately.

Xander Barinka

★★★★★

a year ago

Great garage. Always reliable and honest. Staff is friendly and explains exactly what is going on. Great safe place to take your vehicle.

Shane

★★★★★

a year ago

Great shop. Very knowledgeable mechanics , fast service, fair prices.

Angelo Trichilo

★★★★★

Edited 11 months ago

Went in for routine maintenance and excellent service as usual!

Fred DeRise

★★★★★

a year ago

Steve and his team do great work!

Jennifer Mazur

★★★★★

a year ago

Friendly staff! Fairly priced! Knowledgeable staff!

TomSr

★★★★★

a year ago

Good mechanics and trustworthy staff

Quinn Allen

★★★★★

a week ago

Wallace Auto has the best prices around, is near UAlbany/University at Albany/SUNY Albany, and does not try to upsell labor. They did exactly what was needed, and had a very fast turnaround. Best auto repair around! They do vehicle inspections too. Everyone I spoke with was very kind.

Andrew

★☆☆☆☆

2 weeks ago

Derek comes off really unprofessional and condescending. They are not knowledge and sketchy. Couldn't fix my squishy brake pedal after putting new rear calipers and brakes in. They said my front calipers are bad too and required me to swap it out and then proceeded to charge me $125 for "bleeding" brakes even though it didn't solve anything. I went to a second mechanic, who was much more competent, and told me my fronts calipers were perfectly fine and corrected my new rear calipers and fixed my issue!