Alexander Buick GMC Of Simi Valley Parts & Service Center

James Broderson

★★★★★

2 years ago

A bit pricey but always professional.

jaime sandoval

★★★★★

11 months ago

Very polite and knowledgeable!

Kel Doyle

★★★★☆

a year ago

Buzz for service. Special order took about a week as promised.

Gary Copp

★★★★★

4 years ago

Oil service, tire rotation and wash. Out in less than an hour. Love this dealership! Thanks guys!

Joey

★★★★★

3 years ago

Head guy at service center was a huge help. 10/10 git my car all fixed up at an affordable price 🙌 thanks

Danny Ghinghis

★☆☆☆☆

a year ago

Not a Buick dealer anymore but don't let you know until you insist on buying a Buick. They try to push Chevy.

Eduardo Olguin

★★★★★

a year ago

The staff are friendly and professional, and the service is excellent.

Ed Randall

★★☆☆☆

a year ago

I came in for a oil and lube. The lube part was not performed as far as i can tell or checked off on the paperwork.

Sam Baer

★★★★★

10 months ago

Top notch service. Above and beyond. I would highly recommend.

Art Rod

★☆☆☆☆

3 months ago

Not happy. Communication not great.

Jeff Cukier

★★★★★

a year ago

One of the best gmc dealers in town. Friendly and quick. Make an appointment and they are waiting for me. Car is serviced washed. And extensive report given. Worth every penny.

Dominic C

★★★★★

10 months ago

Great place for service. I really enjoyed working with Arthur and Meghan on my visit - highly recommended

Nicole Barbettini

★★★★★

6 months ago

Super helpful, great service. Explained all things necessary and great timing!

Mark Cox

★★★★★

7 months ago

Always an exceptional experience. 2024 GMC Sierra

118dba

★★★★★

9 months ago

I recently brought my 2024 Denali 3500 in for its 35,000-mile service at Alexander GMC of Simi Valley, and I couldn’t be more impressed with the experience. From start to finish, Arthur Reyes provided exceptional customer service. He was professional, courteous, and knowledgeable. Arthur made sure everything was handled smoothly and efficiently, kept me informed throughout the process, and took the time to answer all my questions. It's clear he takes pride in his work and genuinely cares about the customer experience. Thanks to Arthur and the team at Alexander GMC in Simi Valley, I left feeling confident and well taken care of. This level of service is rare and greatly appreciated. Even though I now live two hours away, I’ll definitely be back for future maintenance and highly recommend asking for Arthur if you want top-notch service!

Jason Broswell

★★★★★

3 weeks ago

loving this service department, quick and simple came in for routine oil service, had to wait, was in and out in a hour, truck washed even vacuumed the inside. could not be a better experience than you love coming to Alexander simi valley GMC my old dealer that i used to go to would have taken 4 hours

Albert Miranda

★★★★★

a month ago

Alexander GMC’s service department is absolutely top-tier. They consistently go above and beyond to accommodate you, communicate clearly, and make the whole process as smooth as possible. Honestly, it’s probably the best service department I’ve ever dealt with. It’s impressive and deserves real recognition. On the other hand, the sales department has been the complete opposite, and unfortunately it’s still one of the worst experiences I’ve had, as I mentioned in my previous review. The contrast between service and sales is night and day.