About Business
American Auto Care & Tires brings expert Car Repair solutions to the local community in Sacramento, CA, Sacramento. From Auto repair shop, Oil change service, Tire shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Sacramento, CA appreciate their attention to detail, leading to a consistent 4.5/5 rating from 155 reviewers. By focusing on the specific requirements of the Sacramento, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Sacramento, CA and beyond.
Google Reviews
Rhonda Mccallister
★
☆☆☆☆
10 months ago
I went to have the cover of my rearview mirror Digno when I pulled up, the young lady from the car lot had already reached out to the owner Pete I pulled up. He asked me to park he asked for my keys. I somewhat explain to him what was going on I let him know that the piece fell off when I moved my rearview mirror That Saturday of the purchase today is Tuesday. Customer service was lousy. He took my keys pull my vehicle into the garage he never came back. I sat there from 3 o’clock until 424. I decided to get up and go ask what was going on and Pete had left and the person he said That was going to take over went to lunch. No one came and told me anything so at the end of it all they broke the piece because the covering was there have been driving the car for the last three days. He told me that I would just have to wait, but then he offered me a free oil change and wrote it on the receipt. He was rude. Told me that I would just have to wait until the parts came in which was two weeks so I would have to drive around in my Cadillac XTS with wiring and everything exposed. I told him that I was going to make a review and how he handled me. He got upset and pointed and told me to leave. He doesn’t take time to threat which I was not threatening P. I told the truth you told me to have a seat. You never came back the person that you told to take care of my vehicle never came back. I sat there for over an hour and a half and I had to get up and ask what was going on because no one in there knew what was going on with my car. One of the mechanic said oh I don’t know something. Something is all messed up the AC and everything Long story short he told me to leave. He was going to cancel the services which that another person who spoke to called into have the diagnostic in disapproved through the insurance company I would never go there. They’re rude. They lack customer service. They left fingerprints on my vehicle and they were just rude. By the way, Pete the owner told me that there was no way he can put the casing back over the rearview mirror. It was just fall behind you. I left and went back to the car lot and the director the female was able to snap it back together, so I will be going somewhere somewhere else I would recommend Not to go to this place because they’re rude. The customer service is rude. They don’t know how to talk to people and they make you wait there was a gentleman that was in there that I spoke with that have been there since 8 o’clock in the morning he had to take off work and Paula And it was like for something and I don’t think his car was even going to be ready because they were getting ready to close. It was close to five when I got ready to actually leave and when they were somewhat finished and demanded that I leave their premises.
Trevor Bohlen
★★★★★
4 months ago
I brought my 2012 Jetta in for alternator issues, and even though the first parts from NAPA ended up being defective, the shop stayed patient, honored the warranty, and kept working until everything was fixed. They got me in and out in a day, and my car is running great now. I appreciate the honesty and the effort they put into making sure the job was done right. Thanks to Pete for communicating throughout the whole process.
Trent
★★★★★
4 months ago
Pete was extremely helpful when taking care of my car. He even worked with my warranty company! My car issue was misdiagnosed by another shop and he fixed it in no time. I’ll be taking my car back here in the future. Thank you!
Dave Nakamura
★★★★★
Edited 4 years ago
Umar and his staff are professional and trustworthy, prices are very fair and the workmanship is excellent. I highly recommend American Auto Care & Tire. 10.9.2021 today Umar and staff installed a set of coilovers, excellent job, looks great, American Auto Care & Tire you are the best!
I'm A Yee
★★★★★
5 months ago
Thank you Pete & Team! They definitely got my car back right and kept me in the loop during the process. We had to deal with my warranty company and they got things done for me. Much appreciated! God bless 💯
Kassem Kassem
★★★★★
a year ago
I went one morning to get my car repaired. A man named Bete greeted me with a wonderful smile, which made me feel comfortable. After I told him about my car problem, he and another person immediately inspected my car. After that, he spoke to me in detail and answered all my questions. He is a really wonderful person and the repair prices are not expensive. Thank you very much. I highly recommend it
fathi abboushi
★★★★★
a year ago
I’m so happy I found this place. Very trustworthy. Pete and Wakir are the best of guys. Pete explains everything from what’s wrong with the car & on how to fix it and how much it’ll cost. No BS. Wakir is a certified alignment tech. They do it all too…trannys engines suspension and much more ….
oath keeper
★★★★★
Edited 2 years ago
Only had my oil changed. They brought up a couple issues on my 2010 tundra that would need attention in the future. Did this without any added pressure to get it fixed right now at their place.
Stephanie Gulcher
★★★★★
Edited 8 years ago
Alfredo is awesome to work with. It's rare to meet an auto sales person with integrity, but he was easy to work with honest and fair. A true man of his words. Very impressed with American Auto Care, quickly fixed all of our mechanical issues as well! We will use their services again!
FMT NEMT
★★★★★
a year ago
We own a fleet of NMENT vehicles. We take all of the cars here for oil changes, brakes tires and all repairs. Very happy with them
Cline Moore
★★★★★
5 years ago
Umar knows his craft. A friend recommended I get my "triangle of death" diagnosed & fixed here after Pepboys couldn't tell me anything. It was the throttle body but because I had an oil sensor out, my Yukon threw the same code a day later. Umar had me bring it back immediately and fixed all the check engine lights, even let me drive it for a few to make sure it was finally fixed before we settled up. Thanks sir!
Meredith Smith
★★★★★
9 months ago
Had a fantastic experience. I bought a car from Carvana that had a steering issue, went to firestone and they couldn't diagnose or fix it. Pete's team diagnosed it quickly, told me what needed to happen, and was very communicative throughout the process, even when a part was on backorder. As soon as the part arrived I got my car fixed up. Super professional, great work, and familiar with the Carvana warranty company so I paid nothing for the service since I bought the car so recently. He handled all. Highly recommend.
Shanna Ballesteros
★★★★★
a year ago
If you are looking for an honest mechanic who cares about their customers and does an amazing job, then this is your place. I am blessed my friend shared them with me. They have stellar customer service, act with integrity, and they care about you. The prices are great too! Thank you for fixing my car!!! I appreciate you all!!!
Farhad Muhaiudin
★★★★★
a year ago
My daughter brought her Toyota Camry which needed brake service. They check the vehicle give her an estimate and within 2 hours finish the job and so far we have no problem with it the price was pretty decent and was done promptly. Keep up the good work.
Smokealicious
★★★★★
a year ago
Wow I'm very impressed with their honesty & professionalism on how they run their shop. I felt welcome when taking my vehicle to them & how they handle my vehicle with care. If you are sick and tired of shops who rip you off . Well I have the best Auto shop for you to go too & make them your # 1 place you will always take your vehicle to . Hands down & all thumbs up 👍 👍. I am so glad & happy I finally found an Auto shop that actually cares about their customers & their vehicles too.
jcherise1
★★★★★
a year ago
I wish I'd brought my car here sooner. I'm still fairly new to Sacramento and started going to a shop that charged me a lot of money and were not very hospitable. I decided to give American Auto a chance and their prices are much more reasonable and they are a lot more friendly. I trust them with my car.
Jamila Mopehthomas
★★★★★
a year ago
I've been going here for over ten yrs. now I know almost the entire immediate family 💖. Super nice understanding and best service ever. I recommend 100% I also like that the same mechanics work on your vehicle they don't let anyone touch your car the same person who has the most experience in that make and model.
Vee Chapman
★★★★★
2 years ago
Great service from everyone. Pete and Rodney made me feel like family. I felt very comfortable leaving my car for service and the pricing was very reasonable. I finally found a new trustworthy auto shop. Thank you 🙂
Andres “AGTZX117” Tamayo
★★
☆☆☆
Edited 2 months ago
Alignment prices is great, but repair quotes are outrageous. $600 for valve cover replacement.
Nikolay Marchenko
★
☆☆☆☆
a year ago
0 stars! Overall, the price was higher than in other places (250 to 180), so they overcharged me They did alignment to my 2017 Tesla model S on 6/15/24 I went back to them on 7/22/24 and told that I feel that alignment is not good (the car was moving on the highway without moving the steering wheel, and I felt vibrating in the right front wheel) The guy told me that my car is salvaged and that they did their best (so he refused to look at the suspension) After couple weeks the metal noises came out that front right part of the suspension 8/20/24 I came to other shop for the inspection The other shop found that the previous hadn’t tightened the alignment bolts on the lower control arms (that is why I had bad alignment and metal noises) So I had to do another alignment (again), spent extra time and money After, I got back to them and asked to refund me, because they did a bad job They told me that last time 7/22/24 (they offered me the inspection - and I refused) - that is not truth, they didn’t After the guy told me that they didn’t touch these bolts (then how did they do alignment?) And after he told me that the second shop is not official, and I could asked them to write that so I can be refunded - what?!?! (So he told me - that I did fraud) I spent 250 dollars, than, “I decided” to spent another (40+180=220), to get 250 back?!?! So stupid Finally, he told me that he has a family, children and he needs that money… I mean, I have two children also, and I had to spent extra 220 dollars because they did their job bad!!! I will add photos to prove my words
