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About Business
For professional Car Repair care in Bloomington, IN, Bloomington, look no further than Andy Mohr Hyundai - Service. Their team excels at delivering top-tier results for Car repair and maintenance service, Auto repair shop, Auto tune up service and related Car Repair needs. Their customer-centric approach has earned them a 3.8/5 rating based on 28 pieces of feedback. They have become an integral part of the Bloomington, IN community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Bloomington, Andy Mohr Hyundai - Service is ready to assist with your next project or repair.
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Google Reviews
Morris Maynard
★★★★★ Single greatest automotive aervice experience I've ever had. I had a breakdown away from home. The problem was caused by a mistake that my home town Hyundai service tech committed when working on my car the previous week. Larry Askren at Mohr's worked with them persistently until they agreed to pay for the repair (the car is still under warranty.) He also tracked down a hard- to-find part so I could get back on the road the same day.
Caitlin Brown
★★★★★ The service manager here has helped me out so much with all of the issues I've had with my 2016 Santa Fe Sport. He has been a wonderful advocate in helping get my issues resolved with hyundai. The staff is friendly and transparent when communicating with me. Recommend for the staff alone!
TeriseD
★☆☆☆☆ Have to agree with the most recent reviews, service department, specifically the service writers, have no clue what they are doing. Scheduled an appointment two weeks out for a recall campaign and made sure to even give the service department employee who answered the phone the campaign number and description. Also requested an oil change and safety inspection. Was told right then on the phone the recall service would take about an hour or so. When I arrived on my scheduled day (20 min early) was told they had me down for an oil change which I acknowledged, but had to remind him about the recall service, which he said he didn't know about but they'd take care of it. 45 minutes later I'm told everything was going well but they found a brake light out, and did I want it replaced? Yes, please replace it. 30 minutes goes by and then I'm told my car is ready. At the cashier window, the same service writer I'd been working with says nonchalantly they didn't do the recall work because no one ordered the part. What? I drove 90 minutes to get the recall work done as it's the closest Hyundai dealer. He tells they didn't have my VIN. And who's fault is that? Certainly not mine. Then he tells me they can't find good help. C'mon dude give me a break. YOU stayed silent the whole time when YOU KNEW there was no recall part in stock and said absolutely nothing until it was time to pay. Won't be going back, definitely not worth my time and effort. I'd advise anyone else who values their time to do the same. This place deserves to go under.
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