Mason Automotive

Emily Hoagland

★★★★★

a month ago

This was by far the most excellent experience I’ve had at a mechanic shop. They were extremely attentive and kept in constant communication throughout the week my car was in their shop. They explained every inspection find and all possible options based off of my specific concerns/finances/ and timeline. As long as I’m in Bloomington I will be using Masons

Lauren Perkinson

★★★★★

3 months ago

Five star service at Mason Automotive! The service advisor helped be determine the best tire for my truck in both appearance and effectiveness. The technicians did an awesome job with the alignment as well, literally perfect. Would highly recommend bringing your vehicle here!

Dan

★★★★★

a month ago

Not only are the team members at Mason Automotive the friendliest, they are also extremely well versed in diagnostics and absolutely do not “upsell”. Having children at IU while I’m 4 hours away can be a challenge when it comes to auto repair however I have come to trust the Mason team with anything my kids have managed to do to their cars! I cannot recommend them more highly!!!

Rex Taylor

★★★★★

a month ago

The folks at Mason Automotive are very nice and respectful. They were on time with my appointment, and performed the work in a timely manner. I would use them again in a heartbeat. Thank you guys.

Amber Harris

★★★★★

Edited 5 months ago

I have been coming here for the past 4 years and I have nothing but amazing things to say about these guys!! They are always kind and helpful. As a single woman who needs lots of that when it comes to cars they always welcome my questions and give me friendly advice! They do an amazing job on my car upkeep and are always honest in telling me what I need and what I can go without if its not in my budget. I highly recommend them to anyone!

FU Hacker

★★★★★

8 months ago

Respectful, courteous, friendly, and knowledgeable. Clean waiting area and restroom. Reasonable prices, and they don’t try to charge you for things you don’t need. Very impressed.

Jimmy Ogle

★★★★★

11 months ago

The “Mason crew” are a great group of men that enjoy doing a job right and take pride in their craft which is making your automobile run efficiently for all your travels , business or pleasure. They are honest in making the right decision for your repairs or service. I have recommended them to others on numerous occasions. Good job guy’s!!

R D

★★★★★

7 months ago

Very positive experience. My old Subaru runs much better and I believe they are honest, serious, hardworking people. Treated me like someone they know, not just a ‘customer’ in line. They have a separate, spotless, large restroom in case you’re driving from a distance, for your convenience. Also a very nice sitting area. They were quick, kind and understanding.

Tom Crosser

★★★★★

5 months ago

My wife has a 2012 Santa fe in which we were using a previous mechanic who was putting recalled parts on it... so to be clear this meant we were changing parts on the car wayyyy to frequently.... we were told by the previous people that were working on our cars to just 'get a newer car' bcuz our car was just too old for a Hyundai? We went to masons and found out that all that previous spoke on BS was lies! We had my wife's car fixed FINALLY and a true diagnosis on both our vehicles.... We got a good bit of eork done on my wife's car, and ive has some work done on mine as well, and we couldnt be happier with these guys at mason!

Kevin Usrey

★★★★★

4 months ago

Mason automotive is where I take all of our vehicles to. You tell them what you need done and they will also do a courtesy inspection and tell you about what they had found. The guys at mason do not try and sale you anything that is not a safety issue, they tell you about it and leave it up to you. Fair and honest guys couldn’t ask any better.

Nancy Barge

★★★★★

7 months ago

My son takes his truck here, my daughter brings her car here, and I bring my car here. The owner is top-notch. This is the most honest, trustworthy shop in town. I recommend Mason Automotive 100% They will fix your car right the first time and never charge you for unnecessary repairs. In my opinion, it's the only place to bring your car.

Tad Sperka

★★★★★

4 months ago

Mason Auto was incredible to work with, gave me all options before beginning any work, and kept me updated the whole way. They saved me a ton of money and hassle by correctly diagnosing a problem other shops got wrong.

Chris N

★★★★★

7 months ago

These guys raised the bar for mechanic services for me going forward. My only regret is that I didn’t find them sooner. They accommodated me for emergency repairs on my car just days before my move across the country. They saw me on short notice, thoroughly researched the issue, and provided me with the details of the entire diagnosis, troubleshooting, and repair plan every step of the way. The staff are friendly, knowledgeable, and work with integrity. Highly efficient, highly professional, highly transparent, highly recommend.

Jessica Richardson

★★★★★

8 months ago

I had a fantastic experience with Mason Automotive! I worked mostly with Seth, who was super helpful and kind, making sure I knew exactly what the diagnostics were and what my options were moving forward. He gave me straightforward pricing quotes and was very honest about what could wait to be worked on versus what needed to be handled more promptly. Pricing was very reasonable and the quoted figure was exactly what I was charged at pickup. I appreciated how respectful and helpful everyone I interacted with was and will absolutely be back!

Eric Jordan

★★★★★

Edited 7 months ago

These folks are dyed in the wool Automotive Professionals! Great service and amazing work on a tough job. I am truly impressed and thankful I found them through my son.

Matt Torzewski

★★★★★

8 months ago

You won’t be disappointed with Mason Auto. They communicate extremely well, perform great work and are honest. They kept me informed every step of the way and worked on issues with 2 different cars. An electrical issue on one, and gas tank and belt replacement on the other. They identified some other minor issues and helped out to address them without major repair costs. They got us in and out fast compared to other shops who keep your car forever.

Greg Bleeke

★★★★★

a month ago

I thought the communication from Paul was very professional and courteous. I appreciated the arrangement made for us to pickup the car over the weekend when they were not open.