About Business
ASE Complete Auto Repair brings expert Car Repair solutions to the local community in Fullerton, CA, Fullerton. From Car repair and maintenance service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Fullerton, CA appreciate their attention to detail, leading to a consistent 3.7/5 rating from 92 reviewers. By focusing on the specific requirements of the Fullerton, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Fullerton, CA and beyond.
Google Reviews
Frank LHB
★★★★★
3 years ago
THE BEST auto repair shop, Fernando has a great team of tech's that actually know what they are doing. They will take care of your problem and won't rip you off. Entrance is off the side street, be patient it's a small lot looks hella busy and they are, but always seem to get you out pretty fast.
Harshal K
★
☆☆☆☆
Edited 3 years ago
This review is after 7 months of going here. Each time there were hick-ups. I let go, cause they were small issues and I didn't know much about the car repair business at start. But now its too much. The Inverter pump disaster: Installed wrong pump. In hybrids, there is an inverter coolant pump. I did an inspection report from Toyota that said inverter pump was bad. This guy did not even know what is a inverter water pump and blindly "thought" that is the engine coolant pump and replaced it. Charged me for it. Later in couple of days, I started getting the same issue. So I went back. This time, he asked someone and realized that its the other pump. Now he lied to me that your engine pump was also bad so we replaced it but it seems the inverter pump is also bad and needs to be replaced. Had no choice so replaced it. Inverter pump disaster. Installed aftermarket part and quoted me for OEM (Original part). Then the problem occurred again in 2 weeks. Went back and he says part is under warrantee but the labor will be charged. I had to argue so he does not charge labor. When he fixed the issues, 2 days later, got the same problem. So went back and he says go get your own part and I will give you back what you paid for the part. I got Toyota OEM, gave him, he replaced and the same issue in 2 days. This time, I searched and went to another mechanic specialized in hybrids. After a lot of labor hours he discovered that there is a rubber cork in the hose of the inverter coolant and THE CORK WAS DELIBERATELY PUT THERE. IT DID NOT BELONG TO ANY OTHER PART OF THIS OR ANY OTHER CAR. So it was not a mistake but a deliberate effort so I would keep going back and keep spending. I am reporting them for sure.
Andrew B
★
☆☆☆☆
Edited a year ago
Horrible customer service. Go else where. Shop across the street had better prices and much more honest staff. Not spam. Honest review. The workers here are extremely rude.
Erick Garcia
★★★★★
a year ago
Great, Reliable and trustworthy mechanic with great pricing! Parts / labor. Great workers, very professional been coming here for years and including refered alot of people friends / family! Thank you ASE Auto Repairs!!
Sergio Ivan Pereda Saca
★
☆☆☆☆
a year ago
Went to get a brake and lights inspection and I was charged $115.00, plus $20.00 to replace the license plates bulbs. I had some lights lid on the dashboard and wanted to charge me $80.00 to investigate the problem plus whatever was needed to solve the problem. My mechanic, he look at the dashboard display lights, connected the car to his computer and cleared all my problems. For free!!!
Courtney Chapman
★★★★★
2 years ago
This shop was referred to me by a friend who has used them for years - (they did a trans fix/replacement for him) and they turned out to be a miracle for me and my 16 yr old suv. Words cannot describe how grateful I am that they found the problem so fast, they fixed it fast and they went WAY above and beyond fixing additional issues that popped up (plastic was crumbling everywhere due to age), and had worked it’s way into my engine - they fixed it FAR cheaper than my previous 2 mechanics had quoted and did the work in half the time. Literal Angel/godsends for me during a really tough time/bout of bad luck… they’re my mechanical angels and everyone really should be using this shop. Fernando (the owner) is a straightforward guy, actually raised the suv up and showed me all of the issues. Honest, trustworthy, beyond FAIR and finally just the best shop I could have found. Thank you SO SO MUCH to Fernando and the whole shop team 🙏
Roney Clavasquin
★★★★★
a year ago
I came in with my 2019 rav 4 completely messed up. I got opinions from different places and basically had no hope to fix my car, and ase found the issue, helped me fix my car, and my car is up and running like new. If you guys are looking for a professional car mechanic, I’d 10/10 recommend this place. Thank you guys so much.
Andrew Velasco
★
☆☆☆☆
5 years ago
I went in to have my 2005 Volkswagen checked. At first everyone greeted me fairly quickly, and I had a great impression off the bat. They told me that they were too busy to attend me for today but that was understandable as any business will have its busy days. So I had the option to leave my car overnight, which I did. It wasn’t until I the next day when I waited to receive a cal and never did. I called them and asked for an update on my vehicle and they told me to come to the shop to speak to the mechanic (Fernando). So I went to speak to him and he told me that he couldn’t work on my car because it was too low to the ground. My car was only dropped 2 inches from stock, and I spoke to another person that had brought there car to that location. He said he never heard of an issue like that and his car is the same low height as mine. From my prospective it just seemed as if he didn’t want to work on my car from the moment I drove up. At least have the courtesy to tel me right at the beginning that you can’t work on the vehicle. Not leave it over night and then not even give me a call to tell me the update on the vehicle. All in all it was just a waste of my time. Thanks for nothing ASE.
Wilfredo Yanes
★
☆☆☆☆
2 years ago
Took my wife’s car here to get a timing chain fixed paid over $1,000 they give you a warranty for one year. The same issue with vehicle in 6 months comes back and I take it back, they say it is fixed and the car is good for another 6 months and then the same issue comes up, do yourself a favor and take your vehicle to a different shop. Plus they have a tech that smokes cigarettes while servicing vehicles under the hood unprofessional.
Lizzy Lemus
★
☆☆☆☆
Edited 3 years ago
If I could leave a no star review I would. I payed $525 for work done on my car and part of it was a transmission service. My trusted mechanic was out of town and I couldn't wait so I suffered the consequences. After this mechanic service my car started leaking lots of oil not just 1 drop but lots. My mechanic took a look at my car and said "In all honesty they did no service to your transmission." They put in wrong screws and broke the gasket (not sure thats what it was) but that's why my car was leaking oil I also paid for a oil change and didn't receive one. I'm honeslty so disappointed here because my dad knows Fernando which is the head mechanic. If I thought anyone was going to be honest with their work it was him. So I definitely don't recommend this place at all. They're all dishonest there. I tried calling to complain but the lady doesn't answer the phone.
김윤겸
★★★★★
2 months ago
I love this place. Reasonable price and Great service.
SAHEED “Sajedo” OLADIPUPO
★★★
☆☆
5 years ago
They just get my car fixed with affordable price while waiting in an hour.
PAT ARR
★★★★★
a year ago
Fernando greeted with a gentleman's handshake. The work was done in the time given on our 06 Camry LE. I drove in rough with a bad Wheel bearing and hub. Drove out nice and smooth. The parts and labor used have a one year warranty. Service, Work was Great. We'll be back with more work and a second car. This place was packed at 3:30 on a Friday but everyone was working on several cars, not just standing around. Honest, good and hardworking. If you have read my other reviews, if I don't like something I will say the truth. Fernando, we will be back! Thank you!
xCaptainxMURICA
★
☆☆☆☆
6 months ago
No one will come get you and see what is wrong/what you need for your car. Was here for a smog check and was passed over by 3 cars even after telling them i was there first for a smog check, will not come back.
monica herrera
★★★★★
7 months ago
After my Infiniti Q60 didn’t pass the inspection, I went to ASE Auto to get the repairs done. The shop was busy, so it took some time, but once they started, they were quick and efficient. Fernando helped me out with a fair quote for the labor, and I felt like he really looked out for me. What stood out was another mechanic who took the time to talk with me one-on-one, explaining exactly what needed to be done. He didn’t upsell me, overcharge me, or try to scam me just straight honesty and good work. That kind of transparency is rare in auto shops. Everyone there was respectful, hardworking, and genuine. ASE Auto made what could have been a stressful situation feel manageable. I’ll definitely come back here for future work and keep supporting la raza. Thanks to the team for taking care of me.
Alex La russo
★
☆☆☆☆
a year ago
OH MY GOD this place is horrible they give you used tire more like destroyed tires dont come to this place not worth it at all trust me these are the tires they wanted to give me DONT EVEN BOTHER!
Janet Gaytan
★
☆☆☆☆
3 years ago
Had my 2015 Chrysler town and country for a transmission rebuild. He said it would take a week. But i dropped off my car February 13. I just got it today March 2. Owner was rude and would constantly brush me off when I would call and ask for updates on my car because he kept running into problems. He did try to compromise with me but that’s after I told him I had service receipts and maintenance tickets proving my car was ok and I also drove my car into their shop. So he couldn’t swindle me. This guys a crook and they gave me car back with zero gas. It had over half a tank when I took it in. Very disappointed. They thought because I am a girl I would be easy to deceive. I will never return and highly advise people to do their research before they come here
Tana Wright
★
☆☆☆☆
a year ago
Absolutely not OK!!! Was told one hose was missing, clearly there were 2. And the hose that was replaced was not held on properly with clamps cause it's not even attached to where it's supposed to be. The hot air melted the nearby tape and wires. No respectable mechanic would allow this to leave their lot. The MG light is 50/50 but the mechanic portion on the lot, I would not recommend. Don't be leaving your weird replies like you did to the other customers cause you know you were in the wrong here. Waste of time and money. Do better!!!!
Taylor Cranmer
★★★★★
2 months ago
Had a ton of work to do on my car -- power steering, shocks, struts, brake pads, a rotor, window motor, thermostat, etc.. They were able to take care of me in a reasonable amount of time at a good rate. I'll be getting all my work done here in the future!
stefanie galindo
★★★★★
2 months ago
I had such a wonderful experience with this mechanic shop… The staff were super helpful and genuinely nice people. They fixed my issue effectively and for a good price. If you’re looking for reliable and trustworthy service, I can vouch for this place! Not to mention how handsome the young man doing my oil change was, shoutout to Fernando ;)
