Atlantic Tire & Service

sharif brown

★★★★★

7 months ago

Great experience when I went. Explained everything that was going on and showed me as well not just told me like most other shops do. Even when an unexpected issue arose, they were quick to assist with fixing the problem promptly. This is the only place I'm taking my car from now on.

Lauren Sochacki

★★★★★

10 months ago

I took my car in for the Spring Car Checkup special and not only was it a great deal but the staff is incredibly friendly. The online system where they send updates is amazing too for quick and concise decisions on recommended services and status updates. I got my car back same day and as always am very pleased with the services received!

Ben Roskam

★★★★★

6 months ago

Could not be more pleased with these guys. I would recommend them over most shops in the area. They explained all the costs down to the penny so I wouldn't be surprised. They sent me a detailed itemized Checklist, afterwards, via their app of everything they did, including pictures. Very friendly. More friendly then most shops in the area. I usually don't post reviews, but I definitely gotta get a shout out to these guys. Small miscommunication error on their end with the total bill, but they did not hold me up and they have everything like pros!!

Betsy Coley

★★★★★

5 months ago

Have had amazing experiences here, friendly and professional staff-.always gets the job done well and quickly without charging an arm and a leg. Highly recommend!

LSquire

★★★★★

7 months ago

Highly Recommend! Finding a reliable and trustworthy auto / tire shop can be tough, and I'm so glad I found Atlantic Tire & Service. I truly have to thank Al for this experience. From the moment I walked through the door, he went out of his way to ensure I had a great experience. He took the time to explain everything clearly and was genuinely helpful and honest. I never felt like he was trying to sell me something I didn't need. It's rare to find that level of genuine care and integrity. Expecially in the auto repair business. I will not take my car anywhere else as long I reside in Raleigh! They have earned a permanent customer with me!

Amanda

★★★☆☆

5 months ago

The staffs are friendly. Although I have some issue with the service that was provided and I had contacted the store but they didn’t give me solution without purchasing more services - I went and did my off-road car maintenance not long ago: oil change and tire rotation, but what was missing here is after they rotate the tires, they didn’t make sure the alignments were still good to be on the road. Now I end up with driving on the highway with extreme wobbly/shaking car condition, shaking steering wheel and can’t control the tire wobbles, this happened after their service. They told me that is because the alignment were not included in the service I purchased, but you would think just like when you get any other type or services, you want to make sure the changes were made don’t cause more issues and still work as usual. Everytime I did my car maintenance at the 4s store when they rotated the tires they made sure the alignments are still good to get on the road with safety. I’m not sure since you changed the tires , why not check the underlying system to make sure it’s still good. This experience caused me stress just because I did oil change and tire rotation at their store, they didn’t make sure the alignments were good and now I’m driving in dangerous car condition.

Joe Griffo

★★★☆☆

7 months ago

The work that was done was good. The issue was that the technician almost replaced the wrong tire on my vehicle. If I had not been watching thru the window, my tire issue would not have been fixed. Plus I had to come back later in the day because my replacement tire was not in stock. The gentleman at the front desk was courteous and helpful, good customer service.

Latoya Taylor

★★★★★

7 months ago

I had the most amazing experience at a mechanic shop that I have ever had. The first time and the second time. I will expressly review my second visit simply because Al went ABOVE and beyond to make sure that my car was properly serviced and had all that it needed. Not only that but I had to work that day and I needed additional work done we my last visit recommendation. I promised I would return to get it done and did just that. To make sure that I made it to work on time and had my car serviced, Not only did he make sure that I made it to work safely and returned me safely to the shop to my car, but the customer service was impeccable. He also reminded me of a coupon listed on the website to help me save some additional coins. I thoroughly appreciate this generosity and I and a LIFETIME CUSTOMER.

Lizzette Alexis

★★★★★

5 months ago

From entering the shop Mr AL was positive and open about the services provided. Once my car was looked at I needed some major repairs He explained what items needed immediate attention and how we can focus on the rest. He even provided me with the financial material to apply to help with the cost. I would recommend honest and clean establishment.

Robert Gaudet

★★★★★

5 months ago

I've had my car serviced here a few times and each time I come away more impressed. Al and hid team are top notch. Very friendly and professional. This time they got me in and out for my inspection in less than half an hour. If you need your car serviced this is the place to go.

whitney taylor

★★★★★

5 months ago

I didnt have an appointment. AL got me in really fast. It was a real quick in and out service. I got an oil change everything went real smooth and I'm so happy he fit me in today cause i really needed my oil change bad. Now I don't have to worry. I would suggest anyone that need any service done tire rotation, oil change, inspection etc. come to Atlantic tires & service

Destiny Goldsmith

★★★★★

Edited 5 months ago

This is my second time having my vehicle serviced at Atlantic Tire and Service, and once again, I was very pleased. The staff was warm, welcoming, and provided excellent customer service from start to finish. Their professionalism and reliability really stood out. I would definitely recommend them to anyone looking for top-quality car service they can trust.

Patrice Dunn

★★★★★

6 months ago

I had such a great experience at Atalantoc Tire and Service! The service was clean, professional, and efficient from start to finish. The waiting area was comfortable, the bathroom was spotless, and the whole atmosphere was amazing. A special shout-out to Al Watson, the manager — he was so sweet and welcoming. I hope his mother has a wonderful birthday! I truly appreciate the attention to detail and the friendly service. I’ll definitely be coming back and recommending them to others!

Michael Clounie

★★★★★

5 months ago

Great experience here. I've gotten brake pads and rotors replaced for my truck and my wife's Highlander among oil changes and tire rotations. Al and team are very friendly, funny, and are even willing to engage over text making scheduling and questions a breeze. Highly recommend for a primary care car doc.

Courtney Robinson

★★★★★

6 months ago

If I could give more than 5 stars I would. I went in for an oil change and tire rotation last week. Mr. AL & Mr. Jared were absolutely amazing. They were kind, patient, very informative and got me set up with a same day appointment. I recommend going here if you appreciate kindness and quality. Left a happy customer. Thanks again gentlemen!

ΙΧΘΥΣ man

★★★★★

5 months ago

I usually don't enjoy getting my car worked on, but this was a breeze. My car needed some love and the team there showed me with clear measurable data where work was needed. I ended up getting more comprehensive work done and my wallet was lighter for it, but I do not for one second regret it. Al and the team were professional and concise...a true blessing and a credit to their profession. Good job guys. I almost want to find something else wrong just so I can go back. 😁

K C

★★★★★

9 months ago

I had a fantastic experience here. I needed tires same day and they were able to get them installed same day for a good price. Everyone I dealt with was really knowledgeable and friendly and their waiting area was really nice with comfy chairs and tables and even charging stations built into the chairs. Highly recommend.