Auto Alternatives - Body & Collision

Jason Parker

★☆☆☆☆

a year ago

Autobody Alternatives in modesto were hired to paint my car and my fathers. The manager came to our houses and gave us an estimate for each car and stated they would both be done by the first of 2025.They started my dads car first and had it from sept 2024 to mid February. My car went in the second week of January 2025. When we checked my dad's car. After it was painted, we found over thirty two blemishes,Nibs,drips and scratches in the new paint. When we questioned them about it, they said, that's what you paid for. We then found that they do not have a paint booth.They paint in an open bay shop. I spoke with several of their employees, and they confirmed this. After a lengthy argument with management they finally decided to fix the paint when legal action and epa would be notified,But refused to put the chrome on. The body man said they didn't know how to put the chrome on the car. After a second time inspecting the car, we found that there were still several nibs runs and scratches on the new paint job. They finally agreed to fix it, but told me to remove my car that they no longer wanted my business. That they did not have the capability to paint a car to the level that was expected. ( a paint job without runs nibs and scratches) When i got my car back home. I was unable to open up the passenger side door, the body man had adjusted the fenders, too close. I found two broken bolts in the fenders, i supplied a brand new kit of bolts and they were in place but upon inspection I found random bolts were put in their place. After further inspection of my dad's car and checking the work that they fixed. We found more drips and scratches. The rearbumper that was install did not have the brackets in place and random bolts we're put in mounting it with a 3" gap on one side and a 1/4 gap on the other. The front bumper was also installed Incorrectly, with the wrong bolts and brackets. there were scratches on the lower valance. We were able to fix and adjust all mounting errors with little effort but the paint remains sub par. i'm sure that this business will say otherwise but luckily all conversations were videotaped or record. EPA, BBB and local agencies are being contacted. Do not take your car hear management is horrible work is the same as if you did it yourself in a garage!