Auto Evaluators Inc

Georgy Rock

★★★★★

2 months ago

I was treated like family. I arrived with a problem. - They understood, answered all my questions, checked everything out and fixed the original concern. I made a follow-up appointment . . and, my little car runs better than ever. No surprise bill, either. Routine repair prices are posted on a huge board, AND they made sure I understood what we were doing and how much it was going to cost. There's a nice place to wait . . Best of all - Exactly what I explained at the start . . I felt like family. You'll see me right there, when my car needs care . . . when my car needs an oil change . . . and, maybe . . . when I just have an extra smile to share. I highly recommend Auto Evaluators Inc.

Chloe Lawless

★★★★★

4 months ago

Auto Evaluators Inc. is fantastic! They were able to get me in quickly for my Emissions & IDOD tests. They quoted me with both the price & estimated time that the service would take and they were right on the money! I was out in exactly 45 mins! I plan on going back in the near future for all of my future service needs. Big thank you to both Max & Heather.

Mark Indelicato

★★★★★

5 months ago

Extremely courteous, everyone from the moment I walked into the door until I left. I have found a new mechanic! Also to note was giving me information of upcoming (70k miles) recommended maintenance, and explaining to me that I could break it up so that maintaining the good quality of my vehicle would not be compromised, and that my wallet wouldn't be hit that hard all at once. I appreciate the fact that they let this clueless accountant know the service (even provided a printout) and the ability to budget for the services.

Anon Eleesomary

★★★★★

5 months ago

Amazing and exceptional service; These guys are honest mechanics and know the hybrid well. Several times, they could’ve charged me more money when I was getting A car evaluation In the process of purchasing a new . They Gave me the straight facts about this 2018 Prius, which had a ton of problems and was being sold by a dealer . It saved me thousands of dollars. You should not go anywhere else for Hybrid problems.

Changyoun Lee

★☆☆☆☆

Edited 2 months ago

I went to an auto shop because my car horn wasn’t working. They told me it might be a wiring issue and talked about various potential problems. I signed for $150, but then they ended up charging me an additional $200, bringing the total to $350. When I checked with another shop, they said the horn replacement would only cost around $100. It feels like I got charged an unfair price—definitely a rip-off! You replied, but I don’t have the option to respond, so I’m reposting this after revising it. You asked me to sign for $150 at the pre-repair stage, and then said the repair would cost $200 more. I thought it must be a major problem. But when I later looked at the receipt, all that was done was a horn replacement. In other words, I paid $350 just to replace the horn. Normally, if the horn replacement costs $200, isn’t the initial $150 diagnostic fee supposed to be deducted from the total? Anyway, you say you did everything honestly, but when I uploaded the receipt to ChatGPT and asked, it said I was overcharged compared to other shops. You should be ashamed.

PerfectBudz

★☆☆☆☆

3 weeks ago

I went to them a few years ago to make an offer on a truck. All the owner did was embarrass me. I had tge money but he was still a jerk. This place isn't worth doing business with

Nick Anania

★★★★★

2 months ago

As a first time customer I thought Auto Evaluators did a fine job on our car. The repair quote was clear and the pricing was reasonable. They had us back on the road that day. We will use them again.

Lisa

★★★★★

6 months ago

They were so professional and accommodating! I went in for an appraisal and I was able to get an emissions test and another test I needed to register my car all at the same time! I was done in 40 minutes! Other places were scheduling over 2 weeks out, it was so helpful

Christine Griffith

★★★★★

7 months ago

Really impressed with the service I got! My check engine light came on while I was visiting St Louis for the week. I called first this in the morning and Auto Evaluators let me bring in my car to assess the problem that same day. They diagnosed the issue and got back to me within a couple hours of drop off and explained the repair options very clearly. I really appreciated how they provided a detailed breakdown of the issue and even showed me the damaged spark plugs they replaced on my vehicle, it’s very clear their engineers care about their work and are knowledgeable. Everyone in the office was very friendly (to both me and my dog- always love a pet friendly business!). My car is driving l smoothly now and ready for my 12 hour drive home. Great service and fair pricing!

Hunter Moore

★★★★★

2 months ago

They were able to get me in next day. Also was able to repair my prius, we're extremely courteous and respectful. I highly recommend.

A

★★★★★

7 months ago

I came to Auto Evaluators to get a secondary appraisal on my scion TC. My car had been totaled by my insurance company and they were screwing me on the amount they were willing to give me for it. I worked with Mark and he was amazing. Very helpful and very communicative. He helped me get a very very good appraisal for the car and was very helpful when dealing with the insurance company by not giving in. I ended up getting only a few hundred less than what mark appraised it for. I highly recommend getting a secondary appraisal on your vehicle because insurance companies will screw you and hope you don't realize it. I also highly recommend going through Auto Evaluators for that appraisal. It was a great price and could not have gone better.

Stephanie Merritt

★★★★★

6 months ago

Excellent outfit. I purchased a pre-owned vehicle and brought it in for an independent inspection. The folks at Auto Evaluators were thorough, interested, and great at explaining technical elements. It was exactly what I needed, quick to get in, and reasonably priced. I will definitely come back to Auto Evaluators for my future needs!

Ashley Owens

★★★★★

3 months ago

They are very courteous, knowledgeable, and honest. I've finally found a mechanic I can trust to take my car to that won't try to upsell or get me to purchase something I don't need.

Katie B.

★★★★★

3 months ago

It’s super simple to schedule an appointment online. They responded quickly. Everyone was very friendly and willing to take time to talk and get the right repairs. They did the inspection and replaced front and rear breaks within the day.

Danielle Convery

★★★★★

5 months ago

I cannot recommend this shop enough. Max and Heather kept me informed during the whole process with my insurance company. I’ve never experienced customer service like this at any other body shop. Great work done all around!

samantha heisterkamp

★★★★★

7 months ago

This shop consistently goes above and beyond with their service. They’ve come out to unlock my car when I was locked out, and even replaced our tires under a tight timeframe so we weren’t without a vehicle for long. Drop-off and pick-up are always quick and convenient, and the staff is unfailingly friendly and helpful. Truly dependable and trustworthy—we highly recommend them!

Warren Popp

★★★★★

2 years ago

I just completed a purchase of a pre-owned EV. It did not feel like purchasing from a dealer as it was a zero pressure sale with no mystery fees (they apologized that they had to charge the min $200 dealer fee--where other dealers told me they had to charge $500). After viewing the vehicle I went to see a comparable vehicle at a normal dealership and quickly regretted having ever left Auto Evaluators. I was the first one to do the EV point of sale tax credit with them and appreciated their communication through the process (and that they actually understood the credits). I am excited to do my service and sales with them moving forward. This is my kind of place.