About Business
Auto Glass Now is a leading Car Repair specialist serving the Worcester, MA, Worcester area. They provide a wide variety of solutions, including Auto glass shop, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 250 verified reviews, their reputation precedes them. As a locally-owned business in Worcester, MA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Worcester, MA.
Google Reviews
fitchburg transportation
★★★★★
a month ago
We recently had our front windshield glass replaced at this shop, and the manager's exceptional service made our experience truly welcoming. Their professionalism ensured a smooth and comfortable process, making us feel valued as customers. Same day service and highly recommended.
Tugay Sener
★
☆☆☆☆
6 months ago
I’ve had a glass replacement about a month ago. I own a 40k$ car and the technician who came to replace my windshield was heavly stepping on my car. The paint is off my car and I have been trying to get a hold of the manager or anyone who could help. I have emailed the pictures I took and I haven’t gotten a message. I finally got a hold of the manager and explained the situation. He said he’s not in the office and he’ll get back to be once he gets to the office. It’s been a week since I have talked to him. I finally gave them a call since the manager hasn’t gotten back to me, someone hang up on me. I’d suggest you guys to get a small ladder so you don’t have to ruin peoples car they work hard for.
AQ
★★★★★
2 months ago
Absolutely UNBELIEVABLE service by this company. I didn't want to use the big commercial companies when my windshield chipped. They didn't do a great job on my last one. I did a Google search and found amazing reviews for Roy's. Took a chance and called them. Donna was super nice and got me setup. They were able to overnight the glass I needed for my Lexus and the next day I was able to go in and get it replaced. Took only 1.5 hours. Zachary is legit one of the nicest and coolest guys I've ever done business with. His work is meticulous. He noticed some issues with the last places work. He noted them to me, fixed them, and even reorganized some wires behind the scenes for me for my hardwired dash cam. Amazing dude and again, the work, service, and ridiculously quick turnaround will have me a lifetime customer of Roy's. Do NOT go to the big places. Go to Roy's!
Daniella Caetano
★★★★★
2 months ago
Efficient and great costumer service! The front desk lady was so nice and easy to talk to :) the new windshield turned out great and ready for our yearly inspection! They don’t have Apple Pay hehe so bring card or cash!
Cheryl Blaze
★★★★★
Edited 4 months ago
I had excellent service by AutoGlass. I appreciated the great communication by Darlene and the work was done very efficiently, about half the time I expected. The new windshield is amazing. I can't believe how bad the other one really was till I got this one. I am thrilled with the service.
Tiago Alves
★★★★★
4 months ago
Amazing service, quick, they came to my house to replace my windshield, but due to the rain I had to bring my truck to their shop. They got it replaced with no time. My only complain was they removed my ez-pass transponder from old windshield but did not installed on the new one.
Shell Cole
★★★★★
7 months ago
I am really impressed and so happy with Auto Glass Now. Dominic came out and installed my windshield. He was very kind and accommodating to my silly requests I had asked for. He explained the process and gave me all the information I could need to make sure my windshield is good to go. Seth came to calibrate it and he was so friendly and super helpful. I was informed through the whole process by both of them. And I spoke with Darlene who was just the sweetest on the phone and helpful as well. So I highly recommend here and if I ever need this service again I will absolutely be calling them!
Fill You In 1 to 10
★★★★★
2 years ago
Great service AGN. These two gentlemen Dominic and Ryan have great customer service skills. They did an excellent job. They gave me great advice on my windshield. I will definitely recommend Auto Glass Now to my friends and family.
Matt Butler
★★★★★
5 months ago
Safelite played games with me for three weeks. Broken glass, wrong glass, lies, and weather. They also wanted like $300 to replace my windshield. Guess what? Auto glass now did it for FREE with my same insurance I gave to Safelite. They also can rot my house in a couple days. Guess what? I have a brand new windshield.
Cole Ackerson
★★★★★
2 years ago
They contacted me to schedule within 24 hours of me submitting my claim through my insurance. The tech came right to my house. He called when he was on his way which was very much appreciated. Mark was wicked nice and professional. He went above and beyond and even added some molding to the top of my windshield so you couldn’t notice the paint chipping. Highly recommend!
Margie Wigfall
★★★★★
2 months ago
Darlene and the gentleman were very kind and efficient... Quick service as well... Price was the lowest around... My car looked better after I brought it in.
Bruce Johnson
★★★★★
6 months ago
Arrived at the office and my car was immediately taken into the shop. Glass repair was done within 25 minutes and looked great. Receptionist and repair worker were both very sociable. Very, very satisfied with the initial call to the company and then the workmanship once arriving at the business.
Jerome H Musoke
★★★★★
2 weeks ago
The guys at the Worcester location are great. They were professional, they communicated and went out of their way to resolve my problem.
Debi Mattison
★★★★★
3 months ago
Great experience. Gino was our glass technician and he was wonderful. Very personable, knowledgeable and pleasant. I had a great experience with him!
Sharon Biondolillo
★★★★★
4 months ago
Great company, easy to schedule an apt, very flexible. Tech was very knowledgeable, did a great job. Would def use them again
Cynthia Gillespie
★★
☆☆☆
6 months ago
Came out to home next day. We canceled appointment we had that day to be home. Told us they would come out between 8:00am- 6:00 pm. They came out at 8:00 am. They had with them the wrong windshield! The following day came out again. Installed windshield. The next day the window had to be calibrated. They opened the hood of car and did not close it properly. Never again will we use them!
Fabio Fabio
★★★★★
2 months ago
I replaced a windshield on my 2006 Accord yesterday. It was a fantastic and very fast job. Congratulations!
Carolyn Nault
★★★★★
5 months ago
Superb service. Excellent customer experience. The job top of the line work. I can’t speak enough of the great job that they did. Highly recommend.
Hasan Dalipi
★
☆☆☆☆
3 months ago
I’m very disappointed with Auto Glass Worcester. I went there to replace my windshield, and the whole process has taken over one month with zero results. First, they told me on the phone that the order would take only three days. Instead, I waited more than two weeks just for confirmation, and even then, I never heard anything back. I kept waiting and calling, but they gave me no updates, no communication, and no solution. After over four weeks, they still did nothing for my car. No windshield, no appointment, nothing. This is extremely unprofessional.
S Mania
★★★★
☆
7 months ago
They came out to my house for a windshield replacement. They were courteous with a call a bit in advance, professional while here, and were faster than I thought. I paid out of pocket and the price wasn't bad for a truck windshield. Would definitely use them again.
