About Business
Auto Glass Now is a leading Car Repair specialist serving the Richmond, VA, Richmond area. They provide a wide variety of solutions, including Auto glass shop, Glass repair service, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 719 verified reviews, their reputation precedes them. As a locally-owned business in Richmond, VA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Richmond, VA.
Google Reviews
Hasan Jubaer
★★★★★
6 months ago
I went in for a windshield replacement after a stone hit. The insurance had already approved it and the new windshield had already been delivered. But instead of just replacing it, the manager was completely honest after taking a look and said it was repairable. I really appreciated their honesty. They did a good job on the repair as well—you can see the result in my before/after photo. They even offer to help with insurance claims, which makes the whole process a lot easier. So, they handled all the insurance paperwork, and it was a quick and easy fix in the end. This is a great, trustworthy shop, and I'd definitely recommend them for any auto glass work!
merl mitchell
★★★★★
2 months ago
I had a great experience. I originally walked in and spoke with Zoey, she was kind and helpful. Zoey, gave me my quote and let me know the availability immediately. When the day came for my service, I dropped my car off and was informed how long the service would take, and that I would be notified for pick up. At pick up, my windshield looked brand spanking new! I will recommend the Westwood location to all!
Ron Pisoni
★★★★★
2 months ago
Very efficient. Quality of work was superior. Keep you informed of the progress. The installation was completed before the promised time. All employees were helpful and awesome to work with. Definitely will use them if I need glass repair again.
Sarah Whitley
★★★★★
2 weeks ago
I drove an hour one way to go to this Auto Glass Now location. Their customer service is excellent and they’re cheaper than nearby competitors. This is my third windshield in a decade and they have done a great job each time!
Beth Jasper
★★★★★
2 weeks ago
Excellent customer service, easy to schedule, great communication, and a fairly quick ( 1 hour ) windshield replacement. All at a good price. I’m happy!
Natalie Elias
★★★★★
a month ago
Paid exactly what I was quoted, no additional charges. Was given a 2-3 hour time frame on how long the work was going to take and received my car back in 1.5 hrs. Looks nice and brand new, no issues thus far, 10/10 craftsmanship. I do suggest calling ahead if the appointment time to ensure they will have your vehicles glass type. Safelite quoted me 1+k. Autoglass quoted me 699.99$ (including calibration)
Kailey Brianne
★★★★★
a month ago
I got my windshield replaced by them, and they were amazing! Women owned and fast customer service. I dropped my car off and had it replaced within the day! A million times better than richmond safelite, who I did use for a previous windshield. They tried to give me 3 different prices and couldnt be bothered to answer the phone or get someone out within 2 weeks.
Dino Moyler
★★★★★
3 months ago
I called and scheduled my appointment on Thursday for the Thursday of the following week at. 10:00am. When I arrived at my appointed time, I was greeted with a pleasant welcome and my vehicle was immediately taken back to the shop. I was told that this might take up to 2hrs to have my auto glass installed. I settled into a chair with a cup of coffee and began watching a movie. Maybe 1/2 way through I was surprised to hear m name called to tell that I was ready to go. Awesome service, great workmanship and all around a good experience. I would highly recommend.
Matt Prosser
★★★★★
3 months ago
This was an insurance claim through Erie, Fine Creek Insurance. My agent, Amber got me in touch with them easily enough. They were prompt, I got an appointment for 2 vehicles in two days. They took my repair in a soon as I got there. It was almost flawless! In case you didn't know, repairs are too keep the chip from spreading, not too completely erase it. This guy did almost that, it's a 98 % improvement! The windshield replacement in my van was flawless as well. Both were completed in a timely manner. 45 minutes on the repair, a couple of hours on the windshield.
J
★★★★★
2 months ago
Had a windshield chip from a rock on the highway. Fantastic booking process; was sick the day of my scheduled repair, called in and they got me in the same time next day no problem. Walked in and told it would be slow, estimate of about an hour. Was paid and driving off the parking lot 35 minutes later, at 70% of the quote from safelite! Would absolutely come again and will be recommending to all my friends & family
Katie Allen
★★★★★
2 months ago
Amazing customer service. They let me sit at one of their desks to grade papers (I am a teacher.) And happily offered to let me heat up my lunch in their microwave. They did everything in their power to find whatever discounts they could find for me. They were kind and knowledgeable and made a horrible situation 10x easier.
Peter Palanuk
★★★★★
5 months ago
Haha...well, sometimes the big guys deserve the win. I wanted to give my business to someone local, but after he quoted me $980 (!), to replace the windshield on a 2001 Mercedes (!!), I gave it a quick google. I made the appointment online, it was confirmed for the next day, for $360, with a lifetime warranty. The staff was warm, personable, and communicative, rather than the usual 'person who works with machines talking to humans' surliness. I was in an out in 2 hours. Smile on my face. Highly recommended :)
Jane Alphin
★★★★★
a month ago
First time at Auto Glass Now. Scheduled me within a couple days right after a major snow and ice storm. Technician installed new windshield and it is perfect. I could not be more satisfied Thank you to the professional staff. I appreciate you all.
Will J
★★★★
☆
3 months ago
It was simple and easy to set up an appointment to get my windshield replaced. I am happy with the outcome of the repair. I only had an issue with the placement of my wiper blade arms, but all in all it was still a great repair.
Matthew Mason
★★★★★
2 weeks ago
I had my driver’s side window replaced. Scheduling my appointment was done entirely online and once I was in the shop the job was done quickly. Nothing but good things to say about my experience here.
C Barham
★★★★★
4 months ago
I was impressed with the whole experience. Appointment day and time fit my schedule, follow up confirmation and the front desk gentleman was very friendly and courteous. Plus the price was great. I would come here again.
Jock Jones
★★★★★
3 weeks ago
Brought it in at 10 they were done by 10:30. Loved the service and speediness. Great job guys and half as much as some of the others.
Justin B
★★★★★
4 months ago
Pleasant and professional staff. The windshield replacement took exactly how long they told me it would take. Most importantly, they did excellent quality work for less than half the cost Safelite quoted me.
Eq Fan
★★★★★
2 months ago
Setup appointment online, entered the vehicle with wrong year by mistake. they called to confirm vehicle model and updated it quickly. Pretty nice. Replacement took 2 hours.
Mike Frontiero
★★★★★
2 months ago
I can't say enough good things about our experience. AGN did an exceptional job replacing my 2007 Toyota's windshield, which became scratched with age and difficult to see through. I wanted to avoid Safelite, which did a poor job on the same car previously. Highly recommend AGN!
