Auto-Lab Complete Car Care Centers Indianapolis

Tracy Vanover

★★★★★

2 weeks ago

Front brakes and rotors this time. But Auto Lab has done work on all my vehicles (and my family’s) for everything from a simple oil change to major repairs for so many years. I trust them whole heartedly.

Herman Palacios

★★★★★

3 months ago

I came to Auto-Lab for complete care. Matt looked for the best quality service and for the best price. I'm really satisfied with the service that I came back for additional service for my truck. I highly recommend this shop, they are very honest and they have reasonable prices.

Anastasia Morrow

★★★★★

a month ago

Great experience! Everyone was very nice and paid attention to my needs. When it came to the bill, I was given information on getting help with payment. Awesome service!

Rachael Hall

★☆☆☆☆

5 months ago

I have a 1970 and a 1972 Oldsmobile 442. I've had both serviced here. I had a truly bad experience the first time (it took 10 days multiple additional things needed and only half the issue was addressed). But I took my negative review down after speaking to the owner and, what I thought, was a resolution. However, second experience, second 442, the exact same storyline. "We're just about finished. Call you when it's ready." MULTIPLE HOURS LATER - mayybe two FROM CLOSING... ""They" sent the wrong part. It'll be tomorrow. Sorry." Wait, what? So, just about finished WHEN? I don't even believe that one was a "tomorrow" finish. And third -and final- time. When they opened YESTERDAY, they had the green light. At NOON TODAY, just about finished. At 4 pm, "they" sent the wrong part. Just got it. But he'll have you done today. We'll, to these folks, today might be tomorrow- IF YOU ARE LUCKY. They either, flat out lie. Don't check the part until they are going to install it and blame the delay on their supplier or they lie and scapegoat their supplier while lying.

Joy Safranek

★★★★★

6 months ago

I needed the headlight assembly replaced on my 2017 Trax. I got in contact with several places and was told that either they couldn't do it, or the cost was outrageous. A friend suggested Auto-Lab, so I went to them. Auto-Lab informed me that not only could they perform the task, but at a reasonable cost. They said it would take approximately two and a half hours, and I good with that time frame. The day of my appointment, I arrived, they pulled my vehicle into the bay,and pulled it out after only 45 minutes! They did a great job! I will take my vehicle to these folks for any future repairs! They are respectful, honest, and reasonably priced!

Rashad Williams

★★★★★

4 months ago

Had friend recommend them for same issue that I had with my truck. They knew exactly what to do and got me in and out same day. Gave me first time customer discount. Great guys def will be back for future help.

Preston Gray

★★★★★

3 months ago

It's a great to walk in a shop needing work done not knowing the time fame to get my wife car fix and to here oh come in I will get right on because it will only take about a half of a hour to fix it after hereing other shops tell me I can get you in net week. Me knowing I can't have my wife driving around getting left on the road in the cold but thanks to you she was very happy so I even ask the to fix my other car and they told me sure bring it in so set a appointment for Monday and I love the way they don't over price there work they will always be the shop dor me so people stop in because they will go out the way to help thank #1 shop 5 stars 🌟

Rick Gilliom

★★★★★

6 months ago

Wheel bearing replacement was diagnosed, part ordered and the work done quickly and a reasonable price. I have only had the vehicle back one day but seems to be driving well at this time. Overall good experience

Denise Taylor

★★★★★

3 months ago

Matt and his guys made sure to get to the bottom of my issue!!!! Timely, as so I didn't have to be without my car long at all. I will definitely be bringing my car here for any repair needs !!!!! Replaced my starter.

Caroline Palmer

★★★★☆

2 months ago

Convenient location, friendly, informative staff, nice waiting area; I witnessed others receiving excellent care very respectfully and to me, they left satisfied. I will return for other auto services in the future.

lauren hull

★★★★★

8 months ago

Matt worked me into their schedule when the rack and went on my truck while we were in the middle of a family emergency, they did have it for a bit longer then we first anticipated but stuff happens and he made sure my truck was fixed and road ready. Matt and his team where absolutely awesome and I'm so thankful for all their help during this rough time. Definitely recommend Matt and his team for all your vehicles needs

LjTheFisherman

★★★★★

a month ago

There very reasonable and they never steered me the wrong way! Great customer service and very transparent on what service they did!

Matt Evans

★★★★★

Edited 2 weeks ago

Sean and the guys did a great job with all the items on my 2009 Honda accord. Great place to get all you auto repairs done!!

Lakita Clark

★★★★★

6 months ago

I was referred by my brother, I called them and the gentleman was very respectful on the phone I let him know I was going to bring it up there with work I was not able to so I waited and made an appointment. I dropped it off the told me the issues and fixed it. I like that place and plan to go again.thank you Auto lab for your service. I totally recommend.

Benjie Williams

★★★★★

10 months ago

This was my first time using Auto-Lab for my vehicle's service, and I won't be going to anybody else after. Sean was very knowledgeable and gave excellent customer service. He and his team got me right in, took care of my truck like it was their own, and beat all the competitors' prices. They earned my business and my loyalty.

Scott Vorase

★★★★★

10 months ago

The customer service and professionalism that I experienced here created the best experience that I have ever had at an auto repair business. Starting with my first interaction getting checked in I could tell that they would take good care of my car and they did so with honesty and integrity. I would recommend this business to anyone that wants to make sure their car is taken care of by the best professionals for a fair and honest price.

Renee Oudman-Blackwood

★★★★★

10 months ago

Auto Lab was a huge help after our ball joint fell out driving down the interstate (coming from Vermont heading to Missouri). They not only worked with us, but worked this a shop that was paying for everything as we had tried getting it fixed back in VT. They were super helpful & professional and had stayed late to make sure our car was good and safe to continue driving to MO! Highly highly recommend!!!!