Marathon Auto Body and Repair

John Jointer

★★★★★

7 months ago

Bill and the guys take care of my ram pick up and my Durango. Durango just had an issue which took them time to diagnose but once they diagnosed the vehicle which they do correctly not cutting any corners they found the problem. Upon finding the problem they called me first to let me know the issue and the cost. Went on google and seen what I should be paying for the repair and let’s just say I told em go ahead and do it. Very professional Very prompt and Very reasonable with their prices . This is the only shop I recommend for mechanical and body work. The Marathon Rocks !!!!!!!!

Andrew Falls

★☆☆☆☆

7 months ago

I do not recommend this place at all for business. For one I don’t believe he is a licensed mechanic after destroying my wife’s vehicle. We took it to have a tune up and some minor things done to it and got it back and literally two days later there engine went out and they told us that wires and others things were replaced with used wiring. Then on top of that she had some very expensive items from her deceased father’s house that magically disappeared after being there for a couple days. Tyler the owner told us he didn’t have control of what happens to vehicles on the property. You’d think having a business you’d have cameras now a days that shows the entire property especially where vehicles are left. However again do not take your vehicle there if unless you want thing missing and your vehicle destroyed

Kelli A.

★☆☆☆☆

a year ago

The service and customer service or lack thereof that I received was very contrary to the other reviews. At first contact, communication and explanation of repairs went well, but ultimately neither were consistent throughout the 50 days that my vehicle was at the shop. I was informed that I needed to pick up my vehicle by 1/15/25 because they could not move forward with the bodywork (understandable, I was trying to get the funds to put half the payment down) this was a blessing in disguise. Upon pick up of my vehicle I was told I should probably have it towed despite nothing being mentioned over the phone, email, or text that indicated my SUV was not drivable. I paid in full for mechanical repairs, I was under the impression that all mechanical repairs were completed and my SUV was in drivable condition. I was also blindsided and told that my breaks were not working properly! Once I made it home and turned my vehicle off, it would not start up again. I contacted the shop only to be told the battery was dead, this was never mentioned to me at all during the entire duration of my SUV being in the shop's possession, if it were I would have had them replace it. I also noticed items missing from my vehicle. I would also like to mention that the fee to pay with card is excessive.

Liza Soto

★★★★★

10 months ago

Marathon did excellent work on my suspension and body damage from a hit and run! Their online estimate, approval, and payment system was also great! I definitely recommend!!!

Dominique Williams

★★★★★

a year ago

I'm very pleased with my experience with this company. They went above and beyond! I came in with the intentions of just the front bumper being repaired, but they suggested I should get the other dents repaired as well for a little more the price. The turn around time was on point, in less than week. I highly recommend them for your next car repair. No job to big for them!

Mica Hayes

★☆☆☆☆

a year ago

Thanks but no thanks. I needed my electric power steering fixed on my chevy. I was told about them from a group on Facebook. They were very helpful with getting me into the shop communication started off great. But unfortunately I dont have any else positive to say. Communication wasnt given unless I called and check up on the process. Took them a week to get the car back. They told me I had other electrical issue that I didnt know about but I knew for a fact wasnt true it was the simple fact that they didnt have the right equipment to reprogram the power steering so they called a electrician to”fix” it but shocking he couldn’t get it programmed either. So they decided to replace the whole steering column on the car with a used one. Right there I should of knew I wasnt in good hands. But me once again trying to support black owned businesses here we are not even 2 months later and my power steering has went out again. A little under $600 gone and im back a square one. Thanks but no thanks.

Surely Heaven

★★★★★

8 months ago

After What God Just Brought Us Through , I HAVE To Give This Place Its Praises As Well Because When God Sent Us Here After Everyone Had Scammed, Tried To Play & Lie To Us , Mr.Tyler & Will Boswell Made Sure To Not Only Offer AMAZING Transmission Repair Services , But They Genuinely Cared & Constantly Reassured Us That “I’ll Do Everything I Can To Get Y’all Home” & It Was Actually Sincere !! We Were 13hrs (900miles) From Home With Transmission Issues On A New Car That We’d Bought Only 4months Ago . What Was Supposed To Be A Weekend TurnAround Trip Turned Into An Entire Week Stuck After Our Car Refused To Go Over 25mph But When We Got Off Google & Prayed & Gave It To God , There Flyers Kept Popping Up On Apps I’d Never Even Looked Them Up On , I Couldn’t Ignore It & I Thank Goddddddd Cause WE MADE IT 13hrs BACK HOME WITH ABSOLUTELY NO PROBLEM AT ALL ! The Other Shops Were Throwing Prices & Diagnosis At Us That We Knew Weren’t Making Sense & The Desperation Was Kicking In BUT GODDDDDDDDD! We Took Our Car There Expecting To Need An Entirely New Transmission Cause The First 3 Shops Claimed That Would Be The Safest Thing To Do To Ensure We Make It Home Safely . I Kid Y’all Not , We Spoke To Them , Got It Towed To The Shop , Mr.Tyler Called Us The Next Day & Said “Y’all Only Had 2 1/2 Quarts Of Transmission Fluid “ I COULDNT DO ANYTHING BUT DROP TO THE GROUND IN TEARS THANKING GOD BECAUSE THAT WENT FROM A $3,000+ Issue To Only $200 & WE MADEEEEE ITTTTTTTTTTTTT HOMEEEEEEEE ! Mr.Tyler, Mr, Bosswell , I Pray You See This , May God Continue To Bless Your Business. Yall Are Genuine Good Souls & I Cannot Thank Y’all Enough . I Know You Couldn’t Take Our Tip But If There’s Ever Anything At All We Can Do From Texas , You Always Got Us Man . Seriously, Thank You So Much . God Bless Y’all .

Mica

★★★★★

2 years ago

I needed car work asap. I reached out to a man by the name of Bill. He was very informative and nice. He sent me a estimate of the work the same night. After seeing the prices they was very reasonable and I just felt I couldnt beat that price. I asked about scheduling and he was able to get my car in the very next day. I thought my issue would be a all day process so I went to work shockingly they had it done in a couple hours I was very happy about that seeing it was so close to the new year. I was able to pay via cash app and have the car picked up. I’ll be back to get future work done.

Jim Hackett

★★★★★

a year ago

You will not find a better, more responsive automotive repairer in Indianapolis. I've used them for two vehicles, and their body and mechanical work is superb. Their pricing is reasonable, and they deliver on schedule and on budget. Call or take your vehicle over for a no obligation quote. No regrets!

Kiana Blaine

★★★★★

2 years ago

This shop was awesome! The employees were friendly and they cared about getting my car back to me quickly. Much more affordable prices than the dealership wanted and they found the real cause of my issue. I would recommend Marathon to anyone.

Tim Sherwood

★☆☆☆☆

2 years ago

Dropped my vehicle off for an engine rebuild April 2023. They kept telling me they had issues which I understand stuff comes up. Finally in October stop by still no progress picked my vehicle up. Ask for my deposit back then was told they wanted more money and they haven't did any work to begin with. Filed small claims report and had 2 court sessions and no one from the company has showed up.

Jada Henderson

★★★★★

2 years ago

Marathon have the best customer service. I had work done twice and both times it was the best experience I have ever had with an auto repair shop they communicate very well and they get u back rolling in a timely manner. I didn’t feel I was took advantage of how some others repair shops will do us females. Thanks again!

Dannielle Yelder

★★★★★

a year ago

Very professional. Each time I've gone to fix or maintenance my vehicle I am met with kindness and professionalism. I don't feel like I'm getting joked around. Everything is explained in detail and all my fees are understood. This is my go to place for my vehicle.

ron smith

★★★★★

6 months ago

Great service Great communication… I would highly recommend marathon auto for all auto repairs and auto body work

Sharia Fuller

★★★★★

2 years ago

I absolutely love the customer service I received. The turnaround time was amazing, I gave them my car on Thursday and got it back Saturday afternoon. Thanks Bill & Marathon 🫶🏾

Boss Lady

★★★★★

2 years ago

Reached out to Bill regarding some minor damage, I arrived with my car right at 5:00PM on Monday, I was out by 5:15PM. Staff & Bill were friendly and quick with service. This is my new contact for anything I may need for my car!

Larry Williams

★★★★★

a year ago

I would like to give a shout out to Marathon Auto Body and Repair. I highly recommend them for all your car care needs. Please check them out at 3100 Madison Avenue, Indianapolis, IN 46227.