About Business
THE AUTO CENTER is a leading Car Repair specialist serving the Indianapolis, IN, Indianapolis area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.9/5 rating from 290 verified reviews, their reputation precedes them. As a locally-owned business in Indianapolis, IN, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Indianapolis, IN.
Google Reviews
Amanda Turner
★★★★★
3 weeks ago
Looked them up on google. Great reviews! Called on Friday and my car was in the next week at my convenience. They inspected my car before they completed my 100mil tune up and transmission fluid change. Found my suspension was going out and bushing was cracked. Not only were they already considerably less than the dealership for my original services but they were very affordable for my additional services as well. All in all great experience, kind, honest and efficient! Dropped my car off at 7:30am and it was ready by 3pm. This momma is very happy to have her van back. It also drives so smooth now!
Nahhan
★★★★★
3 weeks ago
These guys did great work on my Hyundai Veracruz, almost feels like a whole new vehicle! They were great at communicating through the whole repair and kept me updated as to what was going on. They did not try to push any extra work and even let me know that some of my concerns were not pressing and could be addressed at a later time. Glad to have found a good mechanic close to my side of town!
Don Duggan
★★★★★
a month ago
Once again, Greg and his staff came through by providing expert maintenance service on my vintage 2001 Mitsubishi Montero, a vehicle that most shops won't touch. These SUVs aren't the easiest vehicles to work on, and replacement parts can be difficult to source. Greg has been working on automobiles and trucks for decades, and I've always considered his troubleshooting skills and repair capabilities to be top notch. They were able to evaluate my vehicle promptly, and my SUV was back on the road by the next day. I am very grateful to find a shop that is willing to work on a model that disappeared from the US sales market twenty years ago. I would rate my overall experience to be outstanding, and I have referred family and friends to this establishment on several occasions. Great service and a fair price - these guys are the real deal.
DeVon Grundy
★★★★
☆
2 months ago
Great service! Cheap and saved me a lot of money on repairs. I drive a Mercedes, so finding someone who is able to do repairs on the car other than the dealership is a pain. Greg had great communication about everything and told me exactly what was wrong, no fluff to it. I do have to rate 4/5 stars only because their shop did make a mistake and dented my front hood which resulted in needing a new hood. Appears the hood was up as the car was lifted and it damaged the hood. Greg told me about the damage when I went to pick up my car… would have love to known about it as soon as it happened… but he agreed to get it fixed at no cost to me. Went through the process with his insurance company and they agreed to fix it. Though the insurance company did not want to pay for a brand new hood, so I had to result to a refurbished hood. Having the repairs complete at Mercedes. This is a true and honest review, the shop did a good job minus the incident which I understand incidents happen. Overall, not super thrilled about the experience but hey, life happens.
Connor Love
★★★★★
a month ago
I’ve had a great experience with Greg and his team at the auto center. Greg has been awesome to work with — he’s taken excellent care of my truck every time I’ve brought it in. He’s honest about what needs to be done, doesn’t try to upsell unnecessary work, and the turnaround time has always been quick and efficient. I’d highly recommend Greg and his team to anyone looking for reliable, professional service.
Amber H
★★★★★
Edited 8 months ago
Honest, quality work!! We’ve had great experiences using the Auto Center on our cars. The owner, Greg, is trustworthy, reliable, knowledgeable, personable, & explains car mechanics in a way that is understandable. He finds creative ways to fix problems to keep cost down. He never tries to upsell us. The shop is convenient, has plenty of parking, and has good turnaround time. We rely on The Auto Center to fix and maintain all of our vehicles. And, they give back to the local community which we love. We highly recommend them!
Mecca Duerr
★★★★★
3 months ago
Greg and Scott were both amazing to work with! They had the parts in and repairs done within a couple of days! They were both also very transparent and patient with me as the repairs needed happened by a third party but had to come out of my pocket to take care of. They are amazing and I will definitely be back the next time I have an issue with my vehicle
Trinity (lilshrimpy)
★★★★★
3 months ago
Absolutely amazing and quick service! They were able to fix my car in a days time and work with me so i understood exactly what was wrong and what they were going to do to fix it. A no BS approach to car maintenance and clearly done with lots of care. It’s hard to find a trustworthy mechanic these days and these boys are definitely worth the money that you pay. Cannot thank them enough for how they helped me out.
Kyle Gilliam
★★★★★
a month ago
They towed my old truck in (1988 c1500) for a no start. The quickly diagnosed the problem to a wiring issue and repaired the wiring problems. Then pieced together a proper exhaust to replace what had rusted out. Can’t recommend them enough. Thorough, great work, and reasonable price
Matthew Bengs
★★★★★
2 months ago
Was able to get fixed up and ready to go in 24 hrs. They are a comprehensive shop meaning they believe in making repairs so you aren’t coming back in the shop for other issues later on. Overall a great experience. Scott was great to work with!
Adrienne Harter
★★★★★
a month ago
Took car in as new customer - repaired leak , was able to add on brake job (even though I forgot to mention that when dropping off). Also noted a problem that I had symptoms of and provided estimate for that also. Fixed all three pretty much in 24 hour period after dropping off, which I was very happy about! Super patient with questions and checkout. Will be going back.
Jennifer Irwin
★★★★★
3 months ago
We had a great experience at The Auto Center! Greg was easy to work with. He explained all of the repairs that were needed on my van. Also the repair was done quickly. Will definitely be recommending the Auto Center to friends and family.
Gail Moore
★★★★★
Edited 4 months ago
We found The Auto Center based on Google reviews. I'm so glad we found this place. Greg is very knowledgeable and helped us so much with our vehicle. He was honest with us and told us what our vehicle needed to be back up and running. The turn around time was quick and after the repairs our vehicle ran better than it had in years. We will definitely be returning customers of The Auto Center for our vehicle maintenance and other needs.
Betsy Anders
★★★★★
3 months ago
Not many places look out for the working class anymore. After some previous bad experiences at other shops, we won't go anywhere else. The Auto Center was honest and generous in their price and service, they went above and beyond to diagnosis accurately and fairly. We were shocked at their kindness and consideration, it's so rare nowadays when it feels like so many things are a scam. We were blessed to find this place and will take all our vehicles here for as long as we can! They have worked on our Dodge van and Subaru WRX. We trust them with any vehicle and any service needed!
Mary B
★★★★★
4 months ago
I took my car into The Auto Center because it was having issues consistently starting. They diagnosed the issue quickly and explained the repair needed. Their customer service was excellent. I’ll definitely be going back for future repairs and highly recommended them.
Cole Foster
★★★★★
a month ago
There ended up being a lot more going on than I initially suspected, but TAC took great care of my car. Originally the plan was to pick up my car the next evening, but the parts got in very early! I experienced no upselling or pushing any services that weren't necessary.
Brandon Knowles
★★★★★
3 weeks ago
The auto center got right on my truck and had it fixed in a timely manner. Kept me in the know the whole time they had my truck. Now it rides like new. This is the reasons I am a return customer.
A.
★★
☆☆☆
2 months ago
You guys have been nice to me but I just can't come anymore to you guys. You guys did me right when I caught on the invoice charging me over $100 for a cabin air filter and installation, you gave me a free oil change which I appreciate, but this second go around after putting in a new battery that I wanted to do myself and you charge $60 for installation for a battery is just robbery. I told you guys I wanted to confirm it was the battery and that I would do it myself. I really hope you guys are not cheating people out but my gut feels like you guys have been doing that to me.
Isaiah Gibson
★★★★★
Edited 2 months ago
These guys are AWESOME! If you are in a tight situation—especially income wise—these guys will work with you. They were straight up with me, explained everything clearly, and didn’t try to push anything unnecessary. Hard to find shops like this anymore. Super respectful, no pressure, and they actually care about helping instead of just taking your money too. I’ll definitely be coming back for sure in the future for repairs.
Alex Payton
★★★★★
3 weeks ago
Had a dialogue w the owner and he seems like a down to earth guy service didn’t take too long and they knew what they were doing. If anything I will say diagnostic is a bit high but it went toward the repair cost so everything else seemed pretty cool !! Great work guys
