About Business
Auto-Metrics is a highly-reputable Car Repair service provider based in Chico, CA. Auto-Metrics covers all facets of the Car Repair industry, with a focus on Auto repair shop, Brake shop. With over 54 reviews and an average rating of 4.3/5, Auto-Metrics is a trusted name in the industry. Their presence in Chico, CA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Juliauna Rivera

★
☆☆☆☆
a year ago
Charged me way too much just to look at my car. Didn’t even find out what was wrong with it even though that’s their job. Would not recommend
N B

★★
☆☆☆
4 years ago
Couldn't even get as far as to see if this place is any good. They opened late, and when they finally did answer I was put on hold for fifteen minutes. When I called back I was hung up on before I could even say anything. Upon my, what, fifth call I stated I'd been put on hold for fifteen minutes, then hung up on. The guy on the other end was silent, then said "Ok?".... "What kind of car do you have and what kind of service does it need." Really? Seriously you guys, if you can't be minimally apologetic for putting people on hold forever and hanging up on potential customers you deserve bad reviews, not peoples' business. How hard is it to just not be rude?
Erik Wagner

★★★★★
4 years ago
Our family has taken a few cars to them and they always are super friendly and knowledgeable the work they have done has been great no issues. It's good to have a shop you can trust.
Holly Williams

★★★★★
5 years ago
I trust them completely with my car, been here many times. Very friendly people who give thorough explanations as to what is going on with the vehicle. They've kept my old clunker running a long time!
Shayan Keshan Rousta

★
☆☆☆☆
8 years ago
If you're taking your car into this place, beware. I took mine in for a simple oil change and they ended up charging me twice the cost of the oil change for a bunch of replacement parts that I didn't need, or ask for. I would highly not recommend Auto-metrics.
Aman C

★★
☆☆☆
Edited 4 years ago
I went in for an oil change. Be aware that they're really expensive here. I ended up paying a little over $100 for an oil change, not counting the only other labor/part (a filter change that made it ~$150). The last time I got an oil change (another place) it was around $45...
Lia Alcantara

★
☆☆☆☆
a year ago
I made an appointment for a 30,000 mile servicing and was charged $200 for an oil change which I had just gotten from another shop! No refund, just an apology. Never going back!
Tammy Rutters

★★★★★
9 months ago
I got the best service from the shop and wasn't over charged. Over all great experience.
Michele Bechard

★★★★
☆
3 years ago
Friendly service, very responsive and super fast turn around time on the repair. If you drive a hybrid vehicle I recommend this shop. It's right off the rail road tracks, and small, but a good mechanic. I'll be a return customer.
Lori Lawrence

★★★★★
8 months ago
They always take good care of my car . I wouldn’t take my Prius anywhere else! They always go above and beyond.
Elaine Davis

★★★★★
8 months ago
This shop has always been honest, fair, reasonably priced and very responsive. I wouldn’t take my Prius anywhere else.
brit henry

★★★★★
7 months ago
Went in for a smog. They were quick, friendly and efficient. Will be using them again for more than smog. Thank you!
David Matsumoto

★★★★★
4 months ago
The owner, Daniel is a good man who is true to his word. This shop does good work
Esmeralda Gutierrez

★★★★★
8 months ago
Amazing service with very welcoming technicians! Made sure I understood everything they were doing to my vehicle. Reasonable prices. Highly recommend!
Dan Abbate

★★★★★
9 months ago
I brought my truck in to fix the air conditioner. I had been told by other shops that the compressor was, most likely, damaged and it would be an expensive fix. These guys could have charged me for an entire compressor and I wouldn't have questioned it. Instead, they found the real problem, which turned out to be a small coolant leak and low coolant. The fix was WAY cheaper than I had anticipated. That is honesty you don't see from most places. I appreciate that so much.
Zachary Mossman

★★★★★
9 months ago
Fantastic shop! Danny, Matt and Clark are all very knowledgeable, honest and hard working guys. Any time I've had an issue with my car they have been super helpful and fairly priced. I'd recommend this place to anyone.
Ashlyn Colley

★★★★★
6 months ago
My brakes went out, like, all gone, about a month ago while stopping in Chico on my way to Oregon. I surprised Daniel and Matthew by pulling into their back driveway, as that was all I could do to avoid dying! They greeted me and immediately rushed to the rescue, after realizing the gravity of the situation. It was a Friday afternoon and they had us all fixed and ready to go before closing. They went above and beyond to help me and my friends out in a very scary situation. They were friendly, professional, efficient, knowledgeable, and gained our trust quickly. They saved the day, and probably our lives!! Thank you to both Daniel and Matthew for helping some strangers out, and then some.
Patricia Barrios

★★★★★
9 months ago
Great auto shop under new ownership. Daniel took the time to help me understand all the services my car needed and tips to avoid major issues in the long run. Highly recommend it.
Brian Adams

★★★★★
2 months ago
I was loosing coolant in my Subaru for weeks. I couldn’t find the leak. They pressure tested my system found out it was the radiator and had it replaced the next day. Would definitely go back.
Brett Brooks

★
☆☆☆☆
5 months ago
I have been taking my car there for the past 4 years and they have always been amazing and super quick. 5 stars, until owner ship changed in the past year. I showed up right at 8 AM yesterday for the second time this week and I was quoted about 2 1/2 hours for a oil change and tranny fluid change. And made it clear, this is my only car and I'd rather wait because I had to pick my son up from school yesterday at 2PM. Long story short i could tell they didnt want me waiting at the shop. so they dropped me off at home around 8:30AM. After no call until 1:40PM with the guy telling me someones already on there way to pick me up and, bring me back to the shop to pick up the car (already had it paid for). After my wife just took the bike to pick up my son from school and Im home with my daughter sick an no way to leave until my wife and son get home. His excuse for a 6 hour oil/tranny fluid change was they ran out of Tranny fluid half way through..? After I had to reschedule because he double booked earliery this week.... I'm sorry but If you own a pizza place you would make sure you have enough sauce and cheese for the amount of pizza you would make the next day right??.especially if tou told that customer to come back 2 days later. Also when a customer calls you out on not being transparent with what's been going on and why it took so long. Saying "we are going to have a little talk" and it not working, then walking away saying everyone always has something to say.... Well if everyone always has something to say.... maybe those people are right and you should take those things into consideration. Like staying in contact with your customers especially if your going to be going over by almost 4 hours, might want to let people know whats going on with their car!!! Sucks a good shop has gone to shit!