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About Business
Auto-Metrics is a highly-reputable Car Repair service provider based in Chico, CA. Auto-Metrics covers all facets of the Car Repair industry, with a focus on Auto repair shop, Brake shop. With over 54 reviews and an average rating of 4.3/5, Auto-Metrics is a trusted name in the industry. Their presence in Chico, CA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Brett Brooks
★☆☆☆☆ I have been taking my car there for the past 4 years and they have always been amazing and super quick. 5 stars, until owner ship changed in the past year. I showed up right at 8 AM yesterday for the second time this week and I was quoted about 2 1/2 hours for a oil change and tranny fluid change. And made it clear, this is my only car and I'd rather wait because I had to pick my son up from school yesterday at 2PM. Long story short i could tell they didnt want me waiting at the shop. so they dropped me off at home around 8:30AM. After no call until 1:40PM with the guy telling me someones already on there way to pick me up and, bring me back to the shop to pick up the car (already had it paid for). After my wife just took the bike to pick up my son from school and Im home with my daughter sick an no way to leave until my wife and son get home. His excuse for a 6 hour oil/tranny fluid change was they ran out of Tranny fluid half way through..? After I had to reschedule because he double booked earliery this week.... I'm sorry but If you own a pizza place you would make sure you have enough sauce and cheese for the amount of pizza you would make the next day right??.especially if tou told that customer to come back 2 days later. Also when a customer calls you out on not being transparent with what's been going on and why it took so long. Saying "we are going to have a little talk" and it not working, then walking away saying everyone always has something to say.... Well if everyone always has something to say.... maybe those people are right and you should take those things into consideration. Like staying in contact with your customers especially if your going to be going over by almost 4 hours, might want to let people know whats going on with their car!!! Sucks a good shop has gone to shit!
Brian Adams
★★★★★ I was loosing coolant in my Subaru for weeks. I couldn’t find the leak. They pressure tested my system found out it was the radiator and had it replaced the next day. Would definitely go back.
Patricia Barrios
★★★★★ Great auto shop under new ownership. Daniel took the time to help me understand all the services my car needed and tips to avoid major issues in the long run. Highly recommend it.
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