Auto Performance NAPA Auto Care

Quinn Eliason

★★★★★

5 years ago

I trust Mike. I’ve gone to him for 3 years now. He’s honest about what my little Honda needs. I’ve gotten second opinions before and he’s always right and offers lower prices. He explains things simply for me (I’m not a car person, so I really appreciate that).

Justin Williams

★★★★★

10 months ago

Mike is the best auto mechanic I have come across. One of the hardest parts of leaving Provo was knowing I will never find another mechanic shop like this napa. I have never seen an auto shop be honest, clear, and cheap like here. Wish I could give them 10 stars honestly

Alicen Condie

★★★★★

9 months ago

Someone told me about Mike when I was in college. I’ve brought multiple cars to him over the years and he’s been great at explaining things and very thorough and trustworthy. I don’t live in Utah anymore but we brought our car to him while we were visiting because he’s been so great! Wish I could give 6 stars - wouldn’t go anywhere else.

Calista Fawson

★★★★★

a year ago

The most reliable car service I have found as a college student. Mike is knowledgeable and has fair prices. All the employees are friendly. Mike is so considerate and helpful, truly an outstanding person and a top professional in his field.

Katie Anderson

★★★★★

10 months ago

We always bring our cars here and will never go any where else. Mike is honest and trust worthy and knows his stuff. He remembers everything about our cars and truly cares. We are so grateful for his good work and will continue to refer people to this shop.

Everest Moll (everestmo)

★★★★★

a year ago

Mike excels at communication—his prices were fair and his services never felt pushy. My Hyundai had an unusual repair from an overheating engine so I called around for a couple auto shops but felt most confident with NAPA. It paid off! The mechanics were quick and the repair has a quality warranty, too.

Jayla Coleman

★★★★★

a year ago

My check engine light came on & I took it to Auto Zone to have the code ran. I really didn’t want to get charged close to $200 to have the problem diagnosed at the dealership, so I took it here. I needed my car for a road trip to go see my husband who’s in the army. When I called to schedule an appointment, Mike was super kind and informative, even gave me solutions to try so I maybe I wouldn’t have to bring the car in. Nothing fixed the light, so I scheduled an appointment and got in. Mike was very thorough and did everything he could to figure out what was wrong, which turned out to be nothing. When I came back to pick up my car, they didn’t charge me a single penny since nothing was wrong! I was so impressed & so grateful for their honesty. As a woman, it can be scary to take my car in as I feel like it can be hard to know I’m being treated fairly & not taken advantage of. Mike was honest, knowledgeable, thorough, and fair. Thank you Mike!!!

Dinorah Padro

★★★★★

4 months ago

Trust worthy and very skilled mechanics. Knowledgeable and friendly. Highly recommend this shop. A+

Mikayla Gunnell

★★★★★

a year ago

This review has been a long time in the making. I don't usually post reviews but Mike and his team are just so amazing that it is hard not to. It means so much to us to have a place that we can go to for any repairs or car maintenance that we trust. Mike and his team do such a good job of explaining what is going on with our car and being honest about what repairs are essential and less essential and letting us know really where things are at. We've been going here for 3 years now and were recommended this place from family who had been going here for a lot longer. One time we came here for something wrong with the bumper. The bumper ended up coming out of its clip. They didn't charge us for looking at it and putting it back into the clip. They have always taken good care of us and made sure we made informed decisions in the care of our car. We have also reached out to them for other places they recommend for work that they don't do because we really trust their opinion. We will definitely keep going here as long as we are in the area.

Maya Howell

★★★★★

a year ago

Every time my car has problems I take it here. The staff is very friendly and so helpful. Mike charges fair rates and always explains the problem clearly so I understand what is going on. All the times I’ve been here I’ve been very happy with the help I received, I recommend this place to all my friends.

Chrissy Kennington

★★★★★

3 years ago

Google should allow me to give this review 10 stars. I have been coming to this shop for over 6 years now and Mike is the absolute best. It is becoming increasingly difficult and rare to find a mechanic you can completely trust and who has a passion for helping people - Mike is that and more. Mike is incredibly busy, but has always managed to make time to answer my questions and to explain what's going on with my car. I love having things explained because for me (and I think a lot of others) it is a good way to help build a trusting relationship with your mechanic. On top of world-class service, Mike is always looking for ways to help people save money. Recently, I had an issue with one of my brake calipers that I had had repaired several years ago with Mike and the warranty had run out, but because I hadn't put many miles on my car since then (working from home), Mike felt it was reasonable to honor the warranty. I didn't even ask him for this nor did I bring it up at all. He volunteered this. He really wants to help people and he is a true diamond in the rough for an industry that tends to take advantage of people (at least in my previous experience). I used to live closer to this shop and have since moved to north Utah County, but Mike will remain my mechanic, hands down. I feel he truly cares about keeping me and my family safe in our cars without bleeding our bank accounts. You will never want to go anywhere else after taking your vehicles here.

Dorian Palmer

★★★★★

a year ago

Friendly mechanics and Mike was awesome! I come from a car family and appreciated that he let me look at my car on the lift with him. Genuinely the best experience I've had at a mechanic since moving to Utah.

Kraig Packer

★★★★★

Edited a year ago

Mike and the crew will give you amazing service. Honest and forthright. I would not take my vehicle's to any other place in Utah Valley.

Jamison Chandler

★★★★★

a year ago

These guys are the very best there is! Mike is extremely informative and always provides the best customer service. I’ve gone here for multiple problems my civic has encountered and have always been satisfied by the work done. Highly recommend going here for any kind of auto repair service.

Christa Anderson

★★★★★

a year ago

Won’t take my vehicle anywhere else! Mike is a pretty funny guy and makes you feel super comfortable. The team is pretty awesome too & kept the kiddos entertained. You can always trust these guys to get your vehicle running top notch & never have to worry about them trying to unnecessarily up-sell you on something you don’t need just cuz you’re a female or not “car smart”. #VerifiedByMyCarSmartHusband. 10 out of 10 recommend.

Jesseca Poulsen

★★★★★

3 years ago

Mike is a life saver! Mike's prices are completely reasonable especially for the diagnostics. What the dealership wanted $700 minimum for Mike did for around $300. He made sure to check everything and was extremely thorough. He even took the time when I picked up my car to show me the damaged part and talk me through exactly what happened and the repairs he did. I'm so glad I brought my car to him! Thank you Mike!

Rachelle Metcalf

★★★★★

6 years ago

I have been coming here for about 3 years now after searching for an honest mechanic for years. Mike is the most honest mechanic I have ever met. He lets us know when high cost fixes will most likely be needed down the road so we can start budgeting for them now and not be hit out of the blue with them. He is honest about when a fix isn’t that big of a deal and/or not necessary. He remembers my husband and I and our cars and is always so accommodating. After years of bouncing around from mechanic to mechanic, we have finally found one we feel like we can trust!