About Business
Conveniently located in Sterling Heights, MI, Auto Value Sterling Heights has established a strong presence in the Car Repair market. They have specialized expertise in Auto parts store, Auto body parts supplier, Car accessories store, making them a top-choice Car Repair specialist in Sterling Heights. Backed by 30 satisfied customers, they currently hold a prestigious 4.2/5 star status on our platform. They take pride in serving the diverse needs of Sterling Heights, MI residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Auto Value Sterling Heights is the go-to destination for quality and service in Sterling Heights, MI.
Google Reviews
Victor Borelli
★★★★★
5 years ago
In and out with the correct part the 1st time. I bought fix-a-flat....... Just kidding I got brake shoes and plugs.
Mathew Peruzzi
★★★★★
2 years ago
Quick friendly service, and had what we needed right there, the other guys did not have it together.
Ashley Lennert
★
☆☆☆☆
4 years ago
This place had pretty much nothing in it. Use to be one if the best places, not anymore. I have no clue why they are still open. Made me sad really.
Amber May
★★★★★
3 years ago
Love this store, Darlene is always super helpful. I highly recommend shopping here.
mazin khoshaba
★★★★★
Edited 2 years ago
Alwyas so impressed by Darlyin she's the nicest and so helpful,she's is professional, kind, caring. .... owner of Ab
Adrienne Mcclintock
★★★★★
3 years ago
Darlene Davis went above and beyond with her knowledge, customer service and honesty. She’s the best!!!!
Ken Klein
★★★★★
9 months ago
A-1 service. Darlene has the best customer service!!
Paul Suchota
★★★★★
5 years ago
Everyone was HELPFUL and friendly. Not only did Sam(at parts desk)explain what needed to be done, he also found a less expensive part that worked better. Great experience
Julie Gild
★★★★★
2 years ago
We were on a long trip and our check engine light came on we pulled off and a mechanic told us it was going to cost $400 after talking with Darlene and associates with a few dollars in a air cleaner we're on our way!
John Dameron
★★★★★
5 years ago
Not the first time I have dealt with Darlene at this store and she has always been wonderful. Her experience an attitude are absolute 10s. I have been coming here a long time with a consistent good experience
S Monster
★
☆☆☆☆
2 years ago
For the love of God. Get some people who know something about cars. She actually told me there is no one there who's touched a car's brake line before. What, exactly, are you doing in the parts business?! Not selling parts, you're gonna pay more in returns because your workers know nothing. How is this a viable business location? Do better. You can hire people with more knowledge than that sad excuse for customer service.
Dave locklear
★★★★★
5 years ago
Darlene Davis the store manager of the Vandyke location was very helpful with me the other day she realized I picked a wrong windshield wiper and exchanged it for me and then installed said wipers! She also help me fix a previous problem with me windshield wiper fluid wasn't working because it wasn't plugged in the right way. She was very helpful any kind I will be coming back because of her
Blackheart Lives
★★★★★
2 years ago
Just a super friendly shop. I'd rather go to the 14 Mile location than the 19 Mile location. They are always in a better mood and way more helpful. Too much craziness at the Northern store.
J R
★
☆☆☆☆
a year ago
Called ahead to get parts pulled and told the Mouthy Chris wearing the red shirt I would be there by 1pm to grab the parts. I asked if he could pull them and he got an attitude and said he would see if a driver could pull them. I said if you can't tell me they will be ready I'm not coming and he said he would see of he could get them pulled. I walk in just before 1pm today (6/8/24) and 3 people were standing at the counter. I said tie rods? They pointed at Chris. He has a softy voice like a child or female so it sounded like he said he didn't pull them.... I said I told you if they weren't ready I didnt have time to wait as I turned to walk to the door... he puffed his bird chest and tried to get tuff and said that he did pull them but he wasn't selling them to me. I exchanged words with the little guy and called Autozone to have them delivered. It doesn't hurt my feelings to spend my money elsewhere. Your location just lost a $200 sale today and a lot more in the near future. As dead as this location always looks (Sterling Heights)I'm not sure they can afford to keep losing customers.
Samirah 248
★
☆☆☆☆
2 years ago
Usually, when I shop at this location, it's a good experience. However, today 12/23/23, not so much. I went in this morning to purchase a back wiper blade for my car. I asked the gentleman working if he would put it on for me and he said he would. We went to my car and noticed I needed the arm too. He ordered it from another store and within an hour, the part was in. When I arrived at the store, there was a different person working. I asked if he could put in on for me and he said he didn't know what it "entailed" and "we don't do that." There weren't any customers in the store at the time. Well, this is the fourth wiper arm/blade that I've purchased within a year and the salesperson has always put it on for me. A young lady works there on Sundays and she's done it for me and it took less than three minutes. The salesperson today also said he had a tooth pulled that morning so maybe he didn't feel like it and it would have been better had he said that. I will go to another PepBoys, show my receipt and have my wiper arm installed.
lil y
★★★★★
10 months ago
Darlene is your girl for all things car related. So helpful. This location is my favorite. True quality, fast friendly service.
Carol Karpinski
★
☆☆☆☆
8 months ago
I purchased blades and March I believe they were raynex was not informed of a warranty of for them find out now it was only 90 days and I've been ripped off. They began scratching my windows of course one month after the 90 days.. Whatever you do do not do business with this company I will never buy from them again!!!!
Gabby Renaud
★★★★★
a year ago
Darlene was absolutely incredible! Her and Nick did an amazing job making sure I got the correct parts at an amazing price! Both did incredible work! I will definitely be going back for any and all parts I need!
Sharon Natale
★★★★★
4 years ago
I called all of the popular auto stores on Friday evening and then on Saturday morning looking everywhere for rear bushings for my 2006 Toyota 4runner no one had them in stock and the soonest they could get them to me was in 4 days, I was so disappointed, then I decided to try one more time to locate a auto parts store that I havent called and came across Auto Value on Van Dyke in Sterling Hts inside of PepBoys I called them and dealt with Jakob he was able to locate the bushings and with the store manager Darlene's help they said they could have them brought to their store within 2 hours, and in less than 2 hours I had them in my hand and my I was able to have my mechanic fix my 4Runner that very same day, a BIG "Thank You"!!! to AUTO VALUE for making that possible when no other store could. Auto Value is my new go to store and will be my first call from now on.
Todd G
★★★★★
8 months ago
Great attention to detail and true to her word!! The store manager Darlene Davis is the epitome of corporate professionalism. Kind Regards, a traveler from Florida :)
