Auto Wrench 2.0 Automotive Repair

Donna Eberhart

★★☆☆☆

a year ago

BE AWARE. Set up an appointment for 7:30 on the dot and was ready to get my car work done in a couple hours—only to be told that the service techs don’t come in til 8:30. What business makes appointments earlier than when service starts? Please take note of your time. I unfortunately had to drive an hour there and an hour back because I couldn’t waste more of my personal work time waiting for their arrival 🙃

Bella Martineau

★★★★★

3 years ago

The staff was EXCELLENT, very helpful and caring. They installed a used transmission in my daughters car. It was affordable and quick, she was without a car for about 5 days. One of those days being the day for diagnosis, as we had no idea what was wrong with the car. Car runs great. I highly recommend!!

Chantelle Cummings

★★★★☆

2 years ago

I didn't take my vehicle to them because the phone conversation with the employee from the business indicated that my cost for the repair I needed was going to be extraordinarily high. I will say though that he was very patient on the telephone and had very good customer service skills which is why I gave the four star rating. He was informative and explained to me why the repair might be such a high price because of the way they would go about doing the repair. The hours it would take for the labor is what drove up the estimate. I did not take my vehicle because I've had the same problem with my vehicle in the past and had it repaired for about 10% of the estimated price the gentleman had quoted me. It was a huge difference from about $100 repair to a $1,400 estimate so I decided not to take my vehicle there however I would say that they do have a good reputation for doing good work and as I said the gentleman on the telephone was very informative and really seemed to know what he was talking about and it was just a matter of how they were going to tackle the repair that was going to drive up the cost. I'm not exactly sure why it would be necessary to go the route that he explained to me but again I am not a mechanic and I'm not going to second-guess his judgment on that I just can't afford the amount that I was quoted.

Adrian Carrillo

★★★★★

2 years ago

This was my first time doing business at Auto Wrench and Wow! Amazing service! I was having an electrical problem for 4 months that 2 other auto shops couldn’t fix and I was about ready to give up.. Finally I took my vehicle to Auto Wrench and they fixed it the same day and got my vehicle back to me in time to finish my daily errands. The communication and honest work was impeccable and I will definitely be back with any other maintenance needed in the future. Thank you Auto Wrench! Best in the desert!

Dalia Frayde

★★★★★

a year ago

I highly recommend Auto Wrench because they saved me thousands of dollars. I had gone to a local dealership and a local auto repair and they both had quoted me in the thousands to repair my AC and brakes. My husband suggested getting a third quote. So we took it to Auto Wrench 2.0 and I paid way less than I expected. I was shocked when the mechanic was able to repair my AC. I was also able to get my front and rear brakes done. If you are looking for an honest, certified, affordable, and knowledgeable repair shop Auto Wrench 2.0 is the place to go.

Ayme Fourmentin

★☆☆☆☆

10 months ago

I hate having to leave a negative review especially since it’s been a year and they were nice to me when I went in but about a year ago I came In to get my breaks done and have my rotors turned over everything went fine paid a little over 200+ dollars to get them done thought everything was fine until a day or two later they were still making the noise they were making when I brought my car in and my car was back to shaking a little bit when I was at a stop brought my car back in and pointed this out to whoever runs the place they supposedly double checked and said everything was fine they are just dirty but when you have a mechanic type friend who lives next door to you and both your ex and his father all checked and confirmed that they didn’t do anything what am I supposed to do I’m outed over 200 dollars my breaks and rotors needed to be done because I was leaving ca and moving back to Texas and even my own mother who I’ve let drive my car even noticed it and now here I am a year later and my breaks have just gotten worse since then and unfortunately my family and I are homeless out here in Texas and I have no way to fix my breaks so unfortunately I’m gonna have to say I don’t recommend this place due to the mechanic who supposedly worked on my car did not a gosh darn thing except let the boss charge me 200+ dollars

Kevin Reyes

★☆☆☆☆

4 months ago

Very disappointed in the lack of communication and professionalism. They’ve been working on my car since august and can’t get an update on it or a call back.

Alpheus Joseph

★☆☆☆☆

3 years ago

January 26th 2022, I took my vehicle to Auto Wrench 2.0 in Hesperia due to the check engine light turned on. Upon arriving to the mechanic shop I was told by the staff member that a Standard safety inspection with test drive is required prior to begin any needed repairs to ensure optimal drivability. After receiving the inspection results (paid $64.90) the staff member advised to get an engine replacement as that was the issue with the car once the safety inspection was completed. February 28th, i'm notified that the vehicle was ready to be picked up. I proceed to pay the balance of ($6,453.65) During my first drive out of the mechanic shop, I noticed several new issues with my vehicle which weren't present prior to the repair. I proceed to notified the shop about the new issues, now they claim these are factory issues however the electric components were all working before. (Turn signals - AC - Rear view mirrors, Internal Lights) After weeks of their technician being out of the shop i proceed to drop off the car for a second time for them to fix the new issues, for an entire week I have to compulsively call to get a half vague response and never a follow up phone call to provide me as a costumer with more information. Due to the lack of communication and no expedience, I had to incur in further expenses to not further negatively impact my business although I have fully paid for the repair. In April 14th 2022, the mechanic gave me the car back with further damages and left the job incomplete, dismantling the driver side door panel and left all the wires exposed. If these problems were present at the time of the safety inspection then why this didn't show up in the test results? Something about these business practices can be interpreted as a bit fraudulent.

Katy

★★★★★

9 months ago

Excellent Service – Highly Recommend! I had a fantastic experience at Auto Wrench 2.0! From start to finish, Mike was honest, communicative, and truly went above and beyond. They took the time to explain the issues with my vehicle in a way that was easy to understand, without any pressure or upselling. I really appreciated their transparency and the fact that they only recommended what was necessary. On top of that, their pricing was very fair and cost-effective compared to other quotes I received. The customer service was top-notch — friendly, respectful, and genuinely helpful. It’s rare to find an auto shop you can trust, but I can honestly say I’ll be coming back here for any future repairs or maintenance. Highly recommend to anyone looking for reliable and honest automotive care!

Amier Matute

★★★★★

3 months ago

Took my car here before i needed 2 ignition coils and I’m thinking it’s gonna take sum time but no the day these guys got my parts the next day my car was ready!! Great service fr

Arturo Navarro

★☆☆☆☆

4 months ago

Twice I've Trusted Mike & Auto Wrench Shop with my 1973 El Dorado Cadillac. The 1st time it was kept over 6 months for Timing issues with me hearing "Next Friday " ..."Next Friday ". My Phone calls where rarely responded to & when I would complain in Person Mike would tell me to leave his Shop acting like a Victim. When Picking up my vehicle I was Charged One Thousand Dollars over Original Quote. Two months later I took it back with similar issues thinking warranty covered the work. My vehicle was kept another 6 months & again Charged One thousand over Original Quote. Mike called my car Mickey Moused when I complained & asked how all my mirrors where broken...Oil Stains all over my hood & trunk & New dints...both Times it was there it was stained with oil. My Vehicle still runs very rough burning fumes & I will never return to this Shop ever again.

Andy B

★★★★★

a month ago

I had some major work done to my Honda and Michael and his crew did a great job! The car runs great now and I'm really appreciative for the care they put into it.

Valhalla Construction LLC

★★★★★

6 months ago

I was hauling a load north and lost my transmission coming up the Cajon Pass grade. The first transmission shop I tried didn't work on my transmission so they sent me to another shop which was actually next door to Auto Wrench. I just happened to see Mike first and started talking to him, explained the situation, I was stuck 1500 miles from home, and he moved me to the front of the line. The transmission shop that just rebuilt my trans 2 weeks earlier priority shipped a new transmission to Auto Wrench and Mike had it swapped in a day, on a Friday, test drove it, and got me back on the road. Then he actually called me Monday morning to make sure I made it back home okay. I'd say top notch service from these guys. They were easily backlogged a month or more judging by the amount of cars in their lot and they still cared enough to bump me to the front of the line. That first shop I tried said he was 3 weeks out and couldn't help me until then even if he did work on my transmission. Mike made me a priority to get me back on the road, and that deserves a good rating on its own. These guys already had good reviews, which is one of the first things I look at. And I hope this review helps their business. I appreciate the help guys.

Tim Carpenter

★★★★★

3 months ago

I had a difficult electrical problem in my 1998 GMC Sonoma pickup that was driving me nuts. Gauge cluster flip flopping, headlights flashing off and on, fuses blowing, etc. Tried to track the problem down myself but failed. Took my truck to Mike. He quickly and efficiently diagnosed the problem and fixed it. Happy with his work and price for the repair. Additionally, he repaired a blown head gasket on my 2015 Chevy Cruze and took care of repeated check engine light problems. Car running great. Highly recommend his shop for automotive repair work.

Celeste Ledesma

★☆☆☆☆

3 months ago

I've only been here twice. 2 different vehicles for 2 different reasons. Both times I left upset and angry over the no communication and the deception from them. Their is absolutely no communication from them AFTER you drop your vehicle off. But before hand it was easy to speak with someone. This time I just went for a diagnosis and that took just shy of 24 hrs... Insane, again with no communication at all whatsoever after I left the shop. He tried to lie his way and stated that he spoke with me on a time frame and argued with me. I had proof of me calling and leaving messages and he couldn't even get my info correct. I asked for a detailed report of the diagnosis and was given a blank report... Do not do business with them

Raymond Palmore

★☆☆☆☆

2 months ago

Horrible.... I took my car in for a fuel pump replacement because I was having trouble starting it in the morning. They held my car hostage for nearly 4 months. They refused to answer the phone or return calls. Several times I had to leave work early and travel 30 minutes out of my way in order to get updates on my vehicle. The owner lied and claimed to have left me a message in an inbox that has been full for over a year; simply not possible. Eventually I got fed up and went up there to retrieve my vehicle no matter what he claimed and all of a sudden it was "done". I then had to wait two hours for his guys to come back from lunch in order to get the paperwork in order and pay over a thousand dollars. I drove the vehicle twice and on the third attempt it wouldn't start. It didn't last 2 weeks. I've since towed it down to LA for "actual" repair and a thorough review of these people's handy work. They refused to refund my money after failing to fix my car in four months so I've been forced to report them to the B.A.R.. I suggest anyone who has been or is being wronged by these people do the same. They should not be in business. Avoid this place like herpes.

Briana Paynter

★★★★★

a month ago

I had a great experience with this auto repair shop. From the moment I called to schedule the appointment, the staff was professional, friendly, and clear about what to expect. They took the time to thoroughly inspect my car, explained the issue in a way that was easy to understand, and provided a detailed estimate before starting any work. The repairs were completed on time and within the quoted price, which I really appreciated. It’s clear they value honesty and transparency—there were no surprise charges or unnecessary add-ons. My car is now running smoothly, and I feel confident in the quality of their work. It’s not always easy to find a repair shop you can trust, but this team definitely earned my trust. I’ll be returning for future maintenance and would highly recommend them to anyone looking for reliable and professional auto service.