About Business
Automatic Transmission Works is a leading Car Repair specialist serving the Fort Worth, TX, Fort Worth area. They provide a wide variety of solutions, including Transmission shop, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 30 verified reviews, their reputation precedes them. As a locally-owned business in Fort Worth, TX, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Fort Worth, TX.
Google Reviews
Emily Tutt
★★★★★
Edited 6 years ago
IF YOU HAVE ENGINE PROBLEMS GO HERE - Great shop that will fix you up right and honestly! Terry is knowledgeable, hardworking, and straightforward. He truly is a car doctor and my 1993 Ford F-150 drives like a dream because of his work! I found this lil shop on a Yelp search (good reviews) and I've been a repeat happy customer. I broke down (like, engine smoking, y'all) on Wednesday and I knew exactly where to go. Terry got me back driving my baby by Thursday afternoon, running better than ever and not at a huge wallet hit. I bought my '93 several months ago and it's been an adventure to restore but Terry has been encouraging and realistic through it all. You can tell he has a true passion for autos. I've had master cylinder, clutch, water pump, thermostat, coolant, transmission belt, and radiator work done here.
Anthony
★
☆☆☆☆
9 months ago
I brought my car in to have Terry do a transmission replacement. We had an issue with the first trans because it was broken the vendor replaced it then I was told that the starter was too big. Terry being the mechanic suggested I find the starter that would work versus him giving a solution other than rebuilding the trans. My car sat at the shop because I felt it’s the mechanics job to figure out what starter would work. I had to consult with another mechanic that confirmed Terry was just giving me the run around and didn’t want to do the work and the starter would have been easy to locate. I had my wife go to AAA CRAINS transmission and they verified my trans would work and that he didn’t need the vin of the car it came from he was just being lazy. He ended up being rude with no solution which resulted in me paying 1587 and me towing my car home. I advise against working with him unless you do your research yourself he will not do the research needed to fix your car.
Lance Coleman
★★★★★
a year ago
Terry and his team have done a fantastic job for me and my extended family. We have had a total of 5 transmissions rebuilt at his shop and have not had a single problem with any of the work he has done. Terry is so personable and does such a great job getting the work done when it is scheduled to be complete. As far as I am concerned ATW is the only choice to have transmission work done.
Sobhi Al Tork
★
☆☆☆☆
6 months ago
I went to this store. I was welcomed by a person sitting there fixing a gear. I asked him how much it would cost to fix my car and when I could pick it up. He responded to me very rudely And he told me, “I’m working, I can’t talk. He was a very terrible person
Christopher Guambana
★
☆☆☆☆
a year ago
I highly advise against using Terry’s services. My experience with him was frustrating and costly, and I want to warn others to avoid the same situation. When my transmission failed, Terry recommended a vendor he trusted for the necessary parts. In good faith, I purchased the transmission from this vendor, but the most crucial part—the Transmission Control Module (TCM)—was missing. Terry chose to install the transmission without the TCM, which complicated everything from there on. He assured me the vendor would send the correct module but required the first transmission to be returned. Terry, however, refused to uninstall the transmission unless he gets paid. That is what the vendor told me, essentially holding my car hostage. Since I couldn’t afford to have the transmission removed at the time, I was stuck. Despite Terry’s guarantee, I was forced to communicate directly with the vendor to resolve the situation. The vendor insisted that the first transmission needed to be returned before they could send the replacement. Meanwhile, Terry avoided all communication with the vendor, stating that he needed to "protect himself." He continually asked for updates, but neither he nor the vendor took responsibility, and I was left without my car for two months. After much back-and-forth, I finally got my money refunded by the vendor, but I still had no module. Desperate to get my car working, I purchased a new TCM and had Terry install it. Yet, my car still had issues. At this point, Terry told me that the TCM had to be programmed—a service he couldn’t provide. This was infuriating. After all the trouble I went through, he knew from the start that he couldn’t program the part, yet he still took my car in and let the situation escalate. Instead of guiding me through the process, Terry sent me to an unreliable vendor, prematurely installed parts, took no responsibility, mishandled communication, and kept my car for two months. What makes this worse is Terry’s refusal to take any accountability. He claimed he kept the transmission installed to protect me, but it felt more like he was holding it as leverage to get paid. An experienced mechanic should have waited for both the transmission and the module before proceeding with the installation, not doing the work prematurely and making matters worse. This was by far the worst customer service experience I’ve ever had. Please save yourself the frustration and seek repairs elsewhere.
Paul Sights
★★★★★
a year ago
I've used ATW for transmission problems on three different vehicles BMW, and two Ford Trucks. Terry is a fantastic automotive Guru for sure. Straight up person, that gives you the honest break down on the issue and what it will take to fix it. He won't let it leave unless it's done right. I'm OCD so this was very comforting to know that he's the same way.
Bill Blankenship
★★★★★
2 years ago
I had a 2015 Subaru with a bad CVT transmission. I bought a used CVT transmission out of a wrecked Subaru. Terry, the owner and mechanic, told me that he would put it in. He did a good job of installing the transmission and checking it out. He did it at a very good price. Terry is a very honest man and I would definitely use him again for transmission or motor work.
John Thornton
★★★★★
Edited 4 years ago
Terry is a straight shooter. He doesn't sugar coat what he sees wrong with your vehicle. His diagnostic ability is impeccable and I find him honest and trustworthy. Guys like Terry are not easy to find. This review is written by a guy with an automotive degree and I previously held ASE in steering suspension and alignment, heating and air conditioning, electrical, and brakes. I retired from all that and work in the medical field - just to shed light on my perspective and background.
Ashley Alford
★★★★★
5 years ago
Terry is amazing. I took my car to another transmission place but he didn’t have time to look at it, so he referred me to Terry at automatic transmission works. Terry looked at it and called me back the very next morning. Unfortunately my cvt transmission was going out. He informed me of the problems and was patient with me because I don’t understand a lot about transmissions. He is very kind and quoted me a great price on this very expensive problem. I will recommend him to anyone and if I ever have a problem again I would surely go to him.
txmxer
★★★★★
6 years ago
Terry is awesome to work with. Our CVT cratered and we needed it replaced. We ordered direct from LKQ (great too!) and Terry was able to get it in the car on schedule and for a great price. If you need transmission service, definitely give him a call. He's a ball of energy and fun to talk with on top of it all.
wardo
★★★★★
2 years ago
Brought our sons 2006 Lexus IS 350 to him. By far the best mechanic we've ever used! Explained the issue and and fix very well then delivered a rebuilt transmission in less than 2 weeks, with a 2year 24k warranty. I highly recommend!! ECG
Keenan Chew (Pic)
★★★★★
2 months ago
Nice guy, had my transmission fixed even though i later found out that it wasn't the issue.
Jackson Latimer
★★★★★
8 years ago
Terry has been great to work with. He is consistently transparent and helpful. He has always taken the time to explain to me what's going on under the hood of my truck or my wife's car. He is trustworthy and I highly recommend his shop.
John nunya
★★★★★
2 years ago
I had a vehicle that the transmission was slipping. I was referred to them by Pratt automotive , I’m very happy with the service I received. Terry was honest and straightforward with what it would take to fix our car. Good mechanics are hard to find and I’m glad we found ATW.
Matthew Edmonson
★★★★★
7 years ago
Terry has been amazing through this entire process. We brought in our vehicle in after experiencing some gear slippage and engine lights. He did some analysis and came back with a couple of options. He was beyond patient with our decision making process and an integral part in deciding whether the car was worth fixing or not based on its stage of life. His honesty and assistance is a breath of fresh air in an industry that often gets a bad rep. Beyond that, he warranties his work and stands firmly behind his results. If he isn't sure of something he will tell you up-front. I would highly recommend Automatic Transmission Works to anyone experiencing issues with their transmission.
Aquerria Johnson
★★★★★
a year ago
Terry is very honest and will let you know exactly what’s wrong with your vehicle and if it’s worth fixing in the long run. We will be getting all of our future cars checked here.
leilani
★★★★★
6 years ago
We have used this transmission shop more than one time, they are very friendly and helpful. The work is great and he warranties all his work. If you need transmission work , this is the place to come. 100% recommended
Shaun Riddle
★★★★★
3 years ago
Terry has always served our family and clients well! We’re grateful to have him on our side!
Calister Ndukauba
★★★★★
3 years ago
COME HERE ! COME HERE !!!!!!! TERRY IS AMAZING!!!! Smart , kind and very knowledgeable man. You don’t want to get your leg pulled . This is the shop . Honest man ! HONEST WORK ! I won’t go anywhere else for my transmission’s work ! 🙌🏾
Josue Salas
★★★★★
4 years ago
After being taken to two mechanics with new parts being replaced, they weren’t able to fix my clutch to Engage properly, but this guy did! He took it apart and tracked the issue down and got it fixed like new!
