About Business
Conveniently located in Mobile, AL, AutoNation Honda at Bel Air Mall has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto parts store, Honda dealer, making them a top-choice Car Repair specialist in Mobile. Backed by 2164 satisfied customers, they currently hold a prestigious 4.6/5 star status on our platform. They take pride in serving the diverse needs of Mobile, AL residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, AutoNation Honda at Bel Air Mall is the go-to destination for quality and service in Mobile, AL.
Google Reviews
Mortez Barnes
★★★★★
2 months ago
I recently visited Auto Nation Honda for an oil change and tire rotation. It was my first time going there for service, and it was a pleasurable experience. All of the staff who I encountered, specifically Erica, were nice and courteous.
Geneva Belser
★★★★★
3 weeks ago
I am really pleased with service I received atAutoNation Honda superb job great atmosphere pleasant attitude and customer service outstanding alone is enough to bring you in the door. It feels good to have quality service 😌
Trinity.c Carter
★★★★
☆
2 months ago
Overall the experience was wonderful, especially when I finally got in touch with someone who was at the actual office. Prices are extremely high, looked up the part I needed on the Honda website and was way cheaper! But overall the customer service stood out the most.
Monica Tate
★★★★★
3 months ago
Automation is the place to go for your Honda car needs or any car for that matter. Their service technicians are very professional, very detailed oriented. And let you know exactly what is wrong with your car, upfront pricing and have a nice waiting room. I appreciate the fact that they video their work to show you exactly what they're doing and what you need as far as your car maintenance. Thank you, autonation. Honda.
Corie Reeves
★★★★★
a month ago
GREAT experience buying a new car with Charleen! Competitive pricing, easy and quick communication, and awesome overall customer service. We are thrilled with our new purchase and would recommend Charleen to anyone in the market for a new car!
Stephanie M
★★★★★
4 months ago
Been driving Honda’s since 1987. The service help has always been good. Will always drive a Honda! Love the Accord and the CRV! People in Service department always helpful. Nice to be able to get a ride home when car needs to stay longer for special part. Usually go in once a year for check up. Efficient Honda, great driving. Love my 2012 Honda still! Running great! From 76 year old grandmom!
Jerry Fretwell
★★★★★
4 months ago
Fantastic experience buying a new Passport from this dealership. My purchase was pressure free, and the staff were very friendly and very helpful. They also responded to my questions much quicker than the other dealerships I dealt with. Definitely recommend AutoNation Honda at Bel Air Mall. Ask for Charleen. She was awesome!
Vivian Ryan
★★★★★
Edited 2 months ago
I had a great experience working with Johnathan. He was transparent, respectful, and very thorough in explaining options without any pressure. He went above and beyond to make sure I was comfortable with my decision and truly cared about finding the right fit for me. If you’re looking for a salesman you can trust, Johnathan is the one!
Kathy Sherman
★★★★★
3 months ago
At a time in my life I thought I was through buying a car, a widow, my current car after eight years let me down. Everyone was super nice and helpful. I found what I was looking for, the buying process went smooth. A slight issue made me return within a day, but it was taken care of instantly, with the same professionalism I received prior to the sale. Check them out for your next ride
Chasity Turner
★★★★★
5 months ago
My experience at this dealership was definitely worth leaving a review on. I had the worst anxiety looking for a reliable car. I had my previous one for many, many years and had no idea what I wanted or needed. The moment I pulled into the lot I was greeted by Johnathan. I had already been to several other places. I had set my budget and was determined to not exceed that. Johnathan listened to me, he answered all 3000 of my questions, he wasn’t just trying to sell me any car, he wasn’t pushy or quick with me. He genuinely made me feel like he was looking out for me to get me what I wanted and he did just that. The whole process was so much easier than I had anticipated and I’m happy with my new car. Thank you Johnathan
Mark Kruse
★★★★★
a month ago
Drove in to see used 2023 car, but it had already sold. They quickly put together offer for a new 2026 civic sport while I shopped at other dealers. They called and the deal was better than used car, so we immediately bought from them. Fast and friendly buyer experience.
Kristalle Coleman
★★★★★
a month ago
S/O to my salesman Johnathan for another amazing experience with Honda at belair mall he never missed a beat. The calls, texts and follow ups to make sure I was coming to make the trade was the key for me. So if you looking for a Honda go see him he will get you right. Don’t forget to tell him Kristalle sent you with black sport Honda crv 2026.
John Atwood
★★★★★
3 weeks ago
Thank you so much for helping us lease our new CRV. We love it! All you guys, Johnathan, Nelson, and Ovis, in finance were great! We look forward to leasing from y'all, again. THANK YOU!
karen toomey
★★★★★
2 months ago
The entire staff was very courteous and helpful. They were knowledgeable about my new vehicle and the purchasing process. They took time to make sure I was satisfied. Thank you to Auto Nation for a wonderful experience.
Niambi Mosley
★★★★★
2 months ago
I love how easy it is to book an appointment and there are always a lot time slots available. When you pull in, you are promptly greeted and sent to a spacious and comfortable waiting area. I have never been there over an hour. They send text messages letting you know where they are in the process of servicing your car and then send videos and/or text messages telling and showing the problems that they encounter. This is my 4th Honda Accord, and I will never go anywhere else to get my cars serviced!!!
Fred Hybart
★★★★★
3 months ago
I want to thank AutoNation Honda. Late on a Friday afternoon I inadvertently ran over some road debris, and right after that I heard a flapping sound on the right side of my 2014 Honda Accord. I didn't see anything obviously wrong and there were no warning lights on the instrument panel. But I was going to have to leave for Atlanta the next day, so not wanting to risk a breakdown on that trip, I drove over to AutoNation Honda to see if they had any time to look at it, fully expecting them to say that they wouldn't be able to get to it until tomorrow at the earliest. But much to my surprise, they not only checked me in right away, but in 10 minutes had found the problem and fixed it - on a Friday afternoon! It was a screw in my tire, which they removed, patched, and even topped off the air in my tire (apparently it had been leaking, but very slowly). And the best part of all - when I asked them how much I owed, they said there was no charge! I can't thank AutoNation enough. I wish more car dealerships were like this. Even if they had charged me, I would still be overjoyed with their promptness in fixing my car. And I especially want to thank Mr. Phil, who handled my service. Thank you all at AutoNation again, and rest assured if I ever need service again on my Honda while in Mobile, I know exactly where to go.
Ace Royal
★
☆☆☆☆
2 months ago
Bought a truck less than 6 months ago for dependability from Ron McCoverry & Autonation Honda, and has had issues ever since! Most recently i was driving and the truck basically missed gear & a loud clunk sounded & soon after check engine light came on as expected! As expected it was a transmission issue, fortunately it was under warranty and was fixed, 6 months and already transmission issues? This is going to be terrible, the same visit, i was told that i needed 2 batteries and the cost was $800! I called Autonation immediately and expressed my concerns, i bought this truck for dependability and the first time I’m out of town 6 hrs away from home, i have issues!! they told me to come in and i would atleast be reimbursed for the batteries & now January 26, 2026 Jim Dineen & Nelson Bryant are now backtracking & even offered me less! 80k for a truck & you rather lose a customer over $800? That’s bad for business! Nelson then hands over paperwork to Alex Iskander and tells him he is leaving for the rest of the day as i watch him do everything in his power to try avoid me ! Showing me some pencil whipped inspection sheet! Not even the decency to tell me himself, i literally spoke with 4 different people & and GM himself passed me down like a pawn!
David
★
☆☆☆☆
Edited 2 months ago
I am a disabled veteran that needed to trade up from a srw 1 ton to a dually. We decided to drive over and spend Christmas in Mobile just to make a deal on that truck. I needed one night to get approval from my fiduciary to make the trade. The next day (Christmas Eve) they went back on their original offer on my trade-in and offered me a disrespectful amount. I am definitely left with a bad taste in my mouth because I am one who believes in someone's word meaning something, and they didn't hold up to theirs for 24 hours. Update/response: Given the situation, I feel if a resolution is wanted, your business can give me a call. I am currently unimpressed and disappointed with the lack of integrity and professionalism of your business, especially it being Christmas. A start would be honoring the signed offer I had to get approved through my VA fiduciary because of my disability. This is my first negative review of any business and I hate it. I would like to see my mind be changed and have to update my review. Final: I emailed. Not only did I hear nothing back, I went to open my tailgate today for the first time since they "went through" my truck and it's broken and won't open. They have zero integrity and I would steer clear of this business. I am beyond disappointed, and now have to find a mechanic to get the truck fixed before we leave Mobile to be able to pull the 5th wheel home... all because I wanted to trade up for a dually that I liked. By far my worst experience ever with any car dealership.
Emily Belcher
★
☆☆☆☆
3 weeks ago
Where do I start? First, you raise concerns about your vehicles performance, only to have “techs” belittle you with every breath. Second, at oil change intervals, you are constantly hassled about “waiting until the light comes on”. Why does it matter if they’re ALL ALREADY paid for? Especially when leaving for a long vacation, I’m pretty certain changing the oil before the light comes on should be at the customers discretion. Thirdly, from the moment you step out of your vehicle at this dealership, your voice is not heard, you are just another car. Every time I come to this dealership it’s like a sick game of utter nonsense, disrespect, and disappointment. They do NOT care about troubleshooting and addressing your concerns. Raising awareness to issues does not warrant investigation, it warrants defensive comebacks, snide comments, and can’t be bothered attitudes. I will never do business here again, do better Honda. Listen to and address your customer’s concerns. Just because we are customers does not mean we lack mechanical aptitude for understanding vehicles we drive DAILY.
Brandy Woods
★★★★★
3 weeks ago
I'm completely satisfied and the salesman went above and beyond to find me exactly what I needed. I'm an extremely happy customer! Thank you, Johnathan! And to the finance manager for walking me through the steps with ease. Great dealership!
