About Business
AutoNation Subaru Carlsbad is a leading Car Repair specialist serving the Carlsbad, CA, Carlsbad area. They provide a wide variety of solutions, including Auto repair shop, Auto parts store, Subaru dealer, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 3130 verified reviews, their reputation precedes them. As a locally-owned business in Carlsbad, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Carlsbad, CA.
Google Reviews
Jerry B
★★★★★
a month ago
Purchased a 2025 Certified Pre Owned Subaru Forester Sport. Sam was the person that assisted me. He was very helpful and knowledgeable. I appreciate his no pressure to buy attitude. He and Garret made the whole buying process easy and non stressful. I also like how they price there vehicle. What you see is what you pay. No haggling involved. I’m definitely going back to Autonation Subaru if I decide to get another Subaru. Thank you guys!
Gary Siuzdak
★
☆☆☆☆
2 months ago
We have been very disappointed with my experience at Subaru Carlsbad. For over a year, our tire pressure warning light has been perpetually on, on our Crostrek. The tire pressure itself is clearly fine, and the car has been in multiple times for routine maintenance and tune-ups during that period. Despite this, the service department has repeatedly refused to even look at or adjust the issue unless we first pay a $200 diagnostic fee. Not fix it — just look at it. That’s especially frustrating given the car was already in their care for other paid services, where addressing something this basic should not require an additional upfront charge. This feels less like customer service and more like a rigid policy designed to extract fees rather than help customers. A warning light that has been acknowledged repeatedly and is clearly not a tire safety issue should not require a $200 barrier just to reset or evaluate. I expect better from a Subaru dealership and from a service department that claims to stand behind its customers. Unfortunately, this experience has seriously eroded my trust, and I’ll be thinking twice before returning.
Deeann Crouch
★★★★★
6 months ago
Autonation Subaru Carlsbad helped me purchase my first Subaru based on my specific budgetary, safety, and preferential needs. Christy, Brandon and Garret were kind, caring, and extremely knowledgable, and made the experience truly enjoyable! Excellent service! Thank you!
Jane Cremer
★★★★★
2 weeks ago
Always excellent service and easy online appointments so my wait in their comfortable customer lounge is just long enough to enjoy their fresh coffee, check my email and catch up on a little reading. Much appreciation for the thorough check up (including a video of my vehicle from the tech) with timely updates from my service advisor, Josie :) Thank you!!
Gideon Shalev
★★★★★
3 weeks ago
We bought a Subary Forester this weekend and the buying experience was fantastic! From the 2 test drives we did, the transparent pricing, and even a nice experience going through the final financial steps, we were treated with respect and kindness, felt like we were being welcomed to the Subaru family. And Jake S. was fantastic throughtout the process - thanks Jake!
Максим Александров
★★★★★
5 months ago
I want to share my great experience buying a car at this dealership. Everything went smoothly, quickly, and professionally — from finding the right car to finalizing all the details. Lurii was very attentive to every aspect and made the whole process easy and stress-free. Big thanks for the fast and personalized service!
Susan Rumbold
★★★★★
a month ago
After a bit of a wait to check in for my service appointment I was seen by Eric who was friendly and kept me updated on my vehicle. It got late and diagnostic was still being performed so the assistant manager introduced himself and offered a loaner .I accepted and was given a new crosstrek which was very nice to drive. Next morning I was sent a video of the inspection with voice explaining what was found and recommendation for repairs. That was impressive too. Eric texted me approximation of delivery time and they also washed my car...5 🌟 experience from this Subaru dealership!
Vickie Kermelis
★★★★★
a month ago
I had a great experience buying a used vehicle thanks to Nathan Young. He was honest, patient, and took the time to answer all my questions without any pressure. The whole process was smooth and transparent, which made me feel confident in my purchase. I would definitely recommend Nathan and this dealership to anyone looking for a vehicle.
S P
★★★★★
7 months ago
Best experience With My 2025 Alpine Green Crosstrek Wilderness. . Nate thank you kindly you were a 10/10 pleasure & a plethora of information about my vehicle. Tate than you kindly for helping me with my trade in & purchase of a brand new vehicle. And thanks for the great gift bag & putting on my plates & going out of your way. 10/10 experience at Autonation
Karen Arroyo
★★★★★
2 months ago
Friendly, courteous and helpful staff. Nathan immediately approached us on arrival to the dealership. He assessed our needs in a vehicle and reviewed each option. Upon selection, I was surprised by the thorough and personal attention given by the financial review specialist. I was able access a prorated refund from services purchased on my trade in. Overall, my experience was a 10+!!!
Nicole
★★★★★
2 months ago
My first time having my car serviced here, and I’ll definitely be coming back. Tyler was incredibly patient and helpful, taking the time to explain the service process and even going the extra mile to walk me through small system setting questions. The mechanics’ thorough review—complete with photos and graphs—made it easy to understand the work being done on my car. Thank you!
Danica Hirsch
★★★★★
6 months ago
I love my new Subaru. Fabio at Autonation Carlsbad made my experience fun and enjoyable. Great customer service and I will recommend Fabio and Subaru to anyone looking for a new vehicle; including my mom. My experience was straightforward and communication was excellent. Every detail was discussed, leaving me with minimal questions. Thank you Fabio Stallone and Sean Madrid for making my big day special. Love, California Girl
Jared Freitas
★★★★★
3 months ago
We just drove 6 hours to purchase a new Crosstrek from this dealership. We dealt with Nathan Young. Nathan was very quick to respond to all of my questions and was the only salesperson who provided me the total out the door price without playing games. The price was significantly less than any of the dealerships in my area. When we arrive to the dealership, the transaction was very efficient and smooth. The finance manager was not pushy and made the finance portion quick and painless. This was one of the better new vehicle purchases I’ve experienced. I highly recommend this dealership if you’re looking for a great deal and not pushy sales people. .
Elizabeth Ferris
★★★★★
a month ago
I can honestly say that I have never had such a pleasant car buying experience until now. I purchased a 2025 Subaru Forester Hybrid with the help of Shelby M. She was extremely patient and understanding, as I was undecided on whether to purchase a Hybrid or gas model. I finally made the Hybrid decision:). Both Shelby, Miquel and Christy were a joy to work with! I have and will continue to recommend AutoNation Subaru Carlsbad to my friends and family, and anyone I come in contact with looking to buy a car. This team has renewed my faith in car buying...thank you!
Stephen Perfetto
★★★★★
a month ago
I had a very good experience buying a new Outback here. Getting into our new car was a simple as scheduling an appointment, meeting with Brandon (who is chill but very informative), working out a deal, and driving away within a few hours. Seamless experience!
Andrea Taylor
★★★★★
a month ago
This is my second Subaru from Carlsbad Subaru. Service department is very efficient and work quickly to get you back on the road. They completed my 3000 mile check in a little over an hour, sent me a video of what the tech checked and my service advisor, Norma, came and found me in the waiting area right away for check out and was thorough in explaining everything. The wait area was comfortable and quiet with plenty of seating and provided free coffee and snacks. I was also able to sit at a cubicle when I needed to plug in my laptop for work.
Sydney
★★★★★
a month ago
WOW! I just purchased a Subaru Touring Forester Hybrid from AutoNation and couldn't be happier. My salesman was Matthew, and it's an understatement to say I put him through the paces...and he couldn't have been nicer. The manager, Christy, was so kind, patient, and helpful as well. They are so honest, don't pressure you at all, answer all your questions, and give you all the time you need so that the transaction is a wonderful experience. I am so happy to have made my purchase here, and will return to AutoNation for all my Subaru needs. This is the best car I've ever had, driving is a blast now instead of a chore. Thank you Subaru Team at AutoNation Carlsbad!
Senele Endecott
★★★★★
Edited 9 months ago
Everyone was very professional and friendly. I was dismissed about a maintenance issue with my vehicle previously at a different Subaru dealership, but here they took care of me immediately. My issue was resolved within a week and I couldn’t be happier. Norma was my advisor and she was wonderful.
