About Business
AutoZone Auto Parts is a leading Car Repair specialist serving the Baton Rouge, LA, Baton Rouge area. They provide a wide variety of solutions, including Auto parts store, Car accessories store, Car battery store, and other Car Repair tasks. Boasting a solid 4.4/5 rating from 249 verified reviews, their reputation precedes them. As a locally-owned business in Baton Rouge, LA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Baton Rouge, LA.
Google Reviews
Kayce Milton
★★★★★
a month ago
Amazing customer service
Peggy Duerr
★★★★★
2 years ago
I purchased a cabin air filter at this location for my vehicle, and manager, Trey, offered to install it for me. Having never done that myself, I gladly accepted his offer. He handled the job quickly, and I was on my way in less than 10 minutes. I wasn't expecting that added service, but was very happy he offered to help. I have shopped at this location before, and have been satisfied with the assistance, and products.
Sean Guidry
★★★★★
4 months ago
They were extremely helpful
J Hause
★★★★★
a year ago
Larry D helped me with my battery after the store on college turned me away. He was beyond polite and helpful definitely knew what he was doing and worked hard to make up for the other stores mistake.
Dana Springer
★★★★★
a year ago
Tee Hillard and Ms. Sandy is truly the best, always consistent and just keeps Carpro coming back! Tee Hillard has a very great personality and is very outgoing and social and always deliver carpro's parts in a timely manner. Ms. sandy always provide us with the best customer service, we thank you!
Bob Cobb
★★
☆☆☆
2 years ago
I don't usually write negative reviews, but felt compelled in this situation. I found the part I needed and was relieved to see that it was in stock at this location. I arrived at the store at 8:49 pm, understanding that the store closes at 9:00 pm. The place looked like the lights were out. I got out of the car and the door was locked. An employee came to the door and motioned that they were closed. I said "you close in 10 minutes, right?" The employee reluctantly unlocked the door. With an attitude, she said "it's too late to pay cash." Fine -- I'm paying with a card. I showed her the part number and she slowly went to retrieve the part. The entire time she was on her personal cell phone making a personal call. Once the transaction was complete, she dramatically ripped the receipt off of the printer and did not say a word to me as she handed it to me. I'm sorry, I know people have bad days, but the only offense I committed was arriving 10 minutes before the store closed. ETA: I did leave 2 stars since I am appreciative that there is a place that will sell an obscure part at 8:50 pm on a Sunday and that is 5 minutes from my home .
Sarah Tanib
★★★★★
2 years ago
The service received today was wonderful all around! The staff was very helpful in selecting the right product. And Trey was absolutely amazing! Despite previously installing 2 other customers batteries in the scorching heat, he completed my request with no complaints and an incredibly positive attitude!
Kendall Bankston
★★★★★
7 months ago
Quinton on Florida Blvd in Baton Rouge went above and beyond to help me with my tail lights! So grateful for great service!
Richard Slang
★★★★★
6 months ago
Great customer service and the manager Cynitra was very polite and helped with my problem with no problems. Love her
Jasmine Johnson
★★★★★
6 months ago
They have great service I love them they do what they can to help you
Timesha Harris
★★★★★
11 months ago
Manager Chris REALLY saved my day today! My battery was dead and he offered supreme service and got me on my way! He was patient and knowledgeable. Im super grateful for his professionalism and help. I’ll definitely be back!
Latrisha Jones
★
☆☆☆☆
a year ago
Sitting inside at the moment I have been sitting inside with my four children for the past 20 minutes. When we arrived to the store I said I was trying to get help I told the associate everytime I turn off my car it has to get jumped off to start, she said she could test the battery I said would she be able to jump the car she said she was new and I told her I will wait for someone who knows how she goes get someone this big tall girl walks to the front the girl tries to explain but she tells her to go ahead the big girl that came from the back with the black and red dreads went outside to help another customer. She talks for about 2 more minutes mind you were done it’s hot I have a 12, 11 and three year old twins in the car HOT she starts to jump the other customers car THE SHXT DEAD the newer employee so polite ask if we would like to wait inside we come inside after about 3 minutes now we sitting twins running around another employee calls out did u put it on the charger guess wat she didn’t “my head exploded” but I gotta stay calm in front my children my kids been chasing the twins for bout 5 mins now it’s on the charger. I wasn’t going to leave a review but boom now she off the clock could be helping but she’s off now but a old friend walks in so guess what she’s doing she’s catching up with a old friends I am livid I’m suppose to be getting my battery fixed to drive to Georgia photo attached my bad kids the other employees where great and did there jobs no complaints there
Jordan Bell
★
☆☆☆☆
4 years ago
I was told someone would help me with my battery on my car asked 2 people to help. Both said they would come to help. No one came and was stuck outside for over an hour. AFTER that i ended having to ask a random person driving up to help me. When I approached the counter the two that i asked to help me looked at me and walked away. I have NEVER been so offended and seen such poor service. I’ve been in customer service for 16yr and an AutoZone customer for 13yrs. It was highly disrespectful to be left outside for an hour with no help. I will never spend my money at this store again. I’ll stick to Oreilly’s where they actually value their customers. I only gave it one star because i had to. I’m usually pretty easy going, but this was completely disrespectful.
Ebony Selders
★★★★★
5 months ago
Very great customer service. They were fast friendly and polite. Overall, the customer service was excellent!!!
Shontia Anthony
★
☆☆☆☆
5 months ago
Last Tuesday night I called about a part I needed when I arrived after 10 minutes of calling Chris told they had the part I got there they didn't so I was lied to both ways he called a store on airline they had it he said I was getting a discount I didn't get it my car wouldn't start it ran hot I was coming to pick up the coolest sencer I asked for help Chris gave me nothing but smart mouth and attitude I don't appreciate being lied to I had to get my car towed home they lied told me they had the part I will never shop at none of the AutoZones cause he made me realize u can't believe nothing that come they're mouth.he making comments he can jump a battery but he can't jump a starter it wasn't my starter at all I kept telling him it's my battery I took auto in school they give anybody a job i shop at Napa Auto parts now
Luke Witherington
★★★★★
a month ago
Ms. Cynitra, the store manager, and Jordan C, Were very helpful. When I was broken down at their store, they took time out of their shift to drive to another Autozone across Baton Rouge to get the part that I needed for my truck. Would definitely recommend coming to this Autozone store!!!
Ursula Wilson
★★★★★
9 months ago
Walked in auto zone after being upset my battery died. Went to purchase a new battery (paid for it) the young man Chris came out to take a look and ask if I had a warranty I didn’t remember took out the time to go check and low and behold I did so he refunded my $295 back to me! Look at God! I’m very thankful I came across some good customer service and ppl whom actually take pride in their work! Thanks auto zone Florida Blvd!
B. M.
★★★★★
3 months ago
I moved to Mid-City a few years ago. It's a short drive to AutoZone. They are always nice to me. Seems like hard working people there. I recommend this place if you need help. I bought batteries for SUV and my work truck here. You can call to see if they have what you're looking for.
Alyssa Robillard
★★★★★
2 months ago
Great service! I had to get a new battery for my mom’s car and Ms. Stephanie answered my questions without pressuring me to buy the highest priced battery. She was helpful and knowledgeable and she installed the battery right away. I had an unexpected problem that was resolved quickly with Autozone’s help.
I have exactly 19 subscribers
★★★★★
4 months ago
Needed a battery replacement which was under warranty! Mrs. Sharon was quick and efficient. Jordan was pleasant and replaced my battery so that I was on my way.
