About Business
Hollingsworth Richards Collision Center is a leading Car Repair specialist serving the Baton Rouge, LA, Baton Rouge area. They provide a wide variety of solutions, including Auto repair shop, Auto body shop, and other Car Repair tasks. Boasting a solid 3.8/5 rating from 91 verified reviews, their reputation precedes them. As a locally-owned business in Baton Rouge, LA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Baton Rouge, LA.
Google Reviews
Scotti Broom
★
☆☆☆☆
5 years ago
Had my car repaired here after it was crashed into. First, I was not notified in a timely manner when the parts arrived, therefore, my reservation for a rental car had expired. Fortunately the insurance company reinstated that reservation so I could have transportation. Upon picking my car up, I had to ask why a new bra had not been replaced as promised during the estimate. The office people were extremely rude! I had just lost my husband, who was a retired mechanic and auto body guy, 3 days before and I have NEVER dealt with more rude, heartless, hateful acting people in my life. I only mentioned him because he knew better than I did about dealing with collision repair. The only thing they accomplished that day as far as I am concerned is crushing me emotionally instead of trying to right this wrong. The accident was NOT my fault but you could not tell it by the way these unprofessional, evil acting heathens acted yesterday. (12/11/2020) They don’t deserve the one star I HAD to give them.
A.J. Johnson
★
☆☆☆☆
8 years ago
They had my car almost a month just to install a new she'll on my driver and driver passenger door and paint it. When it only supposed to be 8 days to get it done. That's not the bad part. The bad part was joy riding in my car and left my gas meter under E when I had a FULL TANK OF GAS. They put 300 miles on my vehicle. I have proof. It's always good to take pictures before you give your car to a shop. Top of that I had a crack in my windshield. Which they going to say we didn't put that there.
Gabe N
★★
☆☆☆
6 years ago
Repairs where paid for by insurance. People there are very nice, but if its your own money take it somewhere else. They did not fix all the scratches, and my door that was hit in the wreck did not stay unlocked. The locking mechanism had broke, I got locked out. THANKFULLY I KNEW MY DOOR KEYPAD CODE. Had to take it back and the replacement part took several days to come in. After replacement, now if I pull the handle open too forcefully it will get stuck open and the door won't close. Have to hit unlock button to get it unstuck. Seriously people? Screw it, tired of going there. Probably just fix it myself. Not top quality work. Update May27: shock they replaced went bad, upgraded shocks to higher performance anyway all corners, still havent went back there.
Stacy Loyacono
★★★★★
5 years ago
Hollingsworth Richards did an outstanding job on my car. We have always taken our vehicles here for repair and every time we have been very pleased. Ladies working there are so nice and pleasant to talk to.
Dylan Noland
★★★★★
Edited 9 years ago
Was involved in a collision with my Ford F-250 in early August a week before the major flooding. The flooding caused a major delay in the ordering of parts for my truck which had extensive front end damage. Despite the delays, the staff at Hollingsworth Collision Center were extremely helpful and had it not been for Amanda, the process would've been extremely difficult as she was in constant communication with me regarding the nature of damage to my vehicle and whether it was at their shop or another receiving repairs. While it took close to 3 months to repair my vehicle, the excellent work in the repairs made up for the time lost due to delays.
Aleisha Simmons
★★★★★
11 months ago
Yes I love them they was nice kind got my car back to how it was thank y’all sooo much for take care of me
Benny T
★★★★★
Edited 9 years ago
They repaired my 2007 Mercedes e350 after a front collision has torn off the fenders, bumper and hood. Replaced everything on front end of car. Matched paint perfectly and looks and drives like new. PS My dad took his car (2004 mercedes S430) in after my recommendation for fixes to rear fender, rear bumper, and various door dings. He and my mom were very happy, although they paid out of pocket, where as I had insurance, yet they (and me too) are very happy with the results.
Dante Jefferson
★★★★★
a year ago
They effectively and quickly fixed my cars everything went amazing and I was updated every step they also cleaned vacuumed and waxed my car free of charge without asking I’m forever grateful for them restoring Black Diamond to her factory status. Everyone was extremely nice helpful and respectful through the entire situation they also made pickup and drop offs a quick breeze. 10/10 would recommend.
Josh C
★★★★★
a year ago
Had an accident with a bunch of front end damage. Gave an estimate of about 4 weeks, finished in like 2.5 weeks. We noticed a problem with the steering after getting the car back and we were able to get it back to them. They were able to quickly fix and get it back to us the next day which was great cause the Insurance company was dodging our calls about getting another rental. Kept us updated and car looks good as new.
Buell Guest
★★★★★
11 months ago
Amazing super fast experience with them they even detailed it and got my 25 accord looking good as new
Christopher Clayton
★★★★★
2 years ago
On March 11, 2024, I brought my car to get repaired. I needed the bumper fixed to my car. I am so happy with this company. I always use this company for my collision repairs. They are very professional and nice. Also, what made me very happy, they vacuumed and cleaned my car. I did not expect them to do this. I am very happy with Hollingsworth Richards Collision Center and I would recommend them to anyone.
Steven Montgomery
★★★★★
9 months ago
Hollingsworth Richards Collision Center did an outstanding job in repairing my F150 after an accident. They provided regular communication and kept me updated along the entire process. Daryn, Victoria and everyone there was a pleasure to deal with.
Dencil Powell
★★★★★
a year ago
Hollingsworth Collision did a great job on repairing my truck after being rear-ended. The quality of work from body alignment to paint came out perfect, they communicated well providing me weekly updates, and overall were pleasant and helpful to deal with.
Jessica Roberts
★★★★★
3 years ago
Just want to say how great my experience was with this company!! Called, sent my estimate over, waited for parts to come in, brought my car in and three weeks later my car was fixed! Very helpful with first timers. Communication between everything was great. The staff was nice and friendly. I highly recommend them for your car repairs.
Joe Nichols
★
☆☆☆☆
2 years ago
Called and checked on my truck. I was told it would be ready Friday afternoon and went there at 3 p.m. was them told it wouldn't be ready till Monday because they had to detail it come to find out I had an imperfection in the paint repair a loose cap on the bumper and they had not applied the model decal on the back of the truck the manager gave a series of excuses why the work would not be done Friday as promised and no Solutions as to getting it done so basically I was lied to I was called a liar by the staff saying that they never said it was going to be done I was giving excuses and no solution the Rectify their mishandling of the job. To me, this is a complete lack of integrity. Buy multiple members of the staff. I have my own business, and I can assure you I wouldn't be in good standing with my customers if I treated my customers the way I've been treated there
Paul Keesler
★★★★★
a year ago
These guys are great. There work is perfect. I have been using them for about 15 years and always the same great work and service. Sometimes they are bad about returning your call, but I would rather deal with that rather than sloppy workmanship. I highly recommend these guys
Ebony Lee
★
☆☆☆☆
3 years ago
This company has horrible customer service and horrible communication skills. The worker Daryn is very arrogant and was very unprofessional. He could not answer any of my questions and always had to reach out to a tech to get the answers. When my car was ready for pick up it had more issues than when it was delivered there. I had to go there three times after pickup for sensor issues and Daryn told me I would have to take it to the dealership because it’s still under warranty. My car was very dirty with white dust on my mats and leaves on my seat. I give this company a -0 rating and I would not recommend anyone to use this company!!!!!
Carly Dartez
★★★★★
7 years ago
Took my car in to be repaired after a minor accident. They did a good job, and when I had an issue with a nic on my steering wheel and my door handle not working properly they got me back in asap and fixed the issues with no problem. Tiffany is absolutely amazing and has the best customer service ever! her friendly attitude and get it right spirit will have me coming back, thank you Hollingsworth!
Amber Benoit
★
☆☆☆☆
3 years ago
Never use this place!!!!!! I got in an accident where my ac went out and I told them this when I dropped it off. They called me in 4 days after my car was repaired saying it's ready. When I got there NOTHING was done to the ac and they said it was checked... LIES. I went to my usual dealership and they found 5 things wrong with my ac due to the wreck. When I called to tell the shop what they missed they argued with me and told me there was nothing they could do. SAVE YOUR TIME AND MONEY THESE PEOPLE WILL ROB YOU BLIND, LIE, AND THEN TELL YOU GOOD LUCK. Hopefully I can save a few people from going here. And the 5 star reviews on here are from employees only.
Cindy Walker
★★★★★
12 years ago
Great Job, Manager Called me multiple times to inform me of the status of parts coming in, and work complete, etc. Car looked great, all work was complete in a week. They even cleaned the car and shined the tires. Very nice people, enterprise car rental on site. Excellent Job! Highly recommend.
