AutoZone Auto Parts

first name

★★★★★

a year ago

Went to my usual autozone today on fairmont and pansy to get stuff to wash my vehicles, and this crazy hispanic lady was in there guns blazing. Talking bout nothing that made sense i was laughing in the back cause she apparently said “oh this is funny” to one of the employees i didn’t wanna let her see me laughing, but from what i heard she wasn’t giving right information to them to help her so she didn’t know what she was doing in there. These guys are great, always knowledgeable, really helpful and friendly. Keep up the good work guys.

Be Real Be Fair

★★★★★

a year ago

I went in a bit hesitant due to not knowing if I knew what light bulb I was needing for my vehicle for my surprise the service was amazing. I walked in there was two gentleman he informed what to do to verify what light bulb was needed and then to my surprise he also informed me he could get it installed for me. Talk about full service with an excellent attitude that made me feel comfortable to say yes and I wasn’t a bother to them. They have a great atmosphere in this location. Highly recommend to visit will be definitely visiting here more often due to service quality. I also did witness another customer praising them for assitance on his last visit. So I can tell this is genuine employees

Amanda Rene

★★★★★

5 months ago

It was great got what we needed for car n very helpful

Miguel Hernandez

★★★★★

2 months ago

Cynthia was great help will definitely comeback again to this location !

Jeremiah Rust

★☆☆☆☆

4 months ago

Manager is rude. Doesn't know how to do her job and lies about store policy. Don't go here unless you have no other option.

Vanessa Reyes

★☆☆☆☆

5 years ago

My vehicle broke down up the street on Fairmont, and I was fortunate enough to have the couple next to me give me a jump. Drove across the road to this Autozone, and a young man came out with a tester. Sure enough, Bad Battery. So we get the price on the battery, and the man says "Will you be needing this installed?" We ended up needing assistance, so the guy says he can't do it, but has a mechanic who can do it for $40.....I remember its usually free install with battery purchase. So we said no thanks and drove to O'REILLY Auto Parts instead. Maybe the guy was new and didn't know....but none of the other store employees said anything either....The battery was $40 cheaper, and O Reilly installed it for free. Took about 30 minutes from start to finish. Women, do not freak out and buy immediately for convenience. Call around and ask for prices. Battery installs should usually be free with purchase!

High Tide

★★★☆☆

Edited 4 years ago

No offense to Auto Zone and the rewards program but this location is easy to get in, but hard as hell to get out! It wasn't that bad pre-Covid but now it's rediculous.

J P

★★★★★

3 years ago

Came here to get new low beam bulbs. Jack was quick to help and had the best attitude. He showed me all my options and changed them for me. Thanks, Jack!

Sheryl Clarke

★☆☆☆☆

8 months ago

Came to AutoZone and bought wipers and told the guy I needed help putting on, he passed me to a girl cashier and she checked me out and said thank you, she knew I asked for help also, I asked the girl if the guy could help she said he left on a run, ok, as I proceeded towards front door AutoZone worker is coming in I asked if he worked here He said I'm just know coming in and proceeded to just walk passed me. Hmmm....so you just want me to purchase from you but don't want to help me..think I'm going to go back and return them and get my 70.00 back and go to their competitor

Lazaro Santamaria

★☆☆☆☆

3 months ago

Bad service. Commercial account Unprofessional. I was show my customer number in invoice and she doesn't sold me the parts. Came here becouse is near the location

Anaize Davis

★☆☆☆☆

7 months ago

Melanie R., was very rude and did not know how to help me when I initially explained the issue I was having with my battery! Poor customer service and RUDE! I’ve been here before and I had an excellent experience when I bought my battery in May 2025. She opened my hood to check battery said it was okay and needed to charge and proceeded to leaving my hood UP!

David Graham

★☆☆☆☆

7 months ago

I had a terrible run in with an older hispanic female. I accidentally purchased and addition set of rotors and brakes pads through the website. When i figured it out i asked to have the extra set returned. The lady was extremely rude and told me she was putting them back on the shelf because i already picked them up. I showed the double charge on my credit card and she continued to bark at me. Meanwhile the other gentlemen in the store were rolling their eyes at her actions. One of the men stepped up and returned the items and credited my card. I would not want that lady speaking to a customer ever if were her manager.

Queen Zeus

★★★★★

3 months ago

The staff here are super helpful and informative! They helped me so much because I know very little about cars. Hands down the best customer service I've gotten anywhere all of 2025! 👍🏽

Kate

★★☆☆☆

6 months ago

The lack of helpfulness and poor communication left a bad experience for me. I was hoping to get a quick check on my check engine light with their scanner. On my way to work. When I asked the worker he can scan the car for me, he told me he couldn’t leave the store since he was alone. I understood that, I asked when a second worker would come in, so I can come back at a better time. His response was i don’t know without any further effort to help or offer alternatives.

Cindy M

★☆☆☆☆

2 months ago

The young Hispanic employee was rude and racist towards me as an elderly mixed race Hispanic woman that looks Mexican and indigenous, he was very nice to the white employee s walking in and when I had a question he was rude, the manager with a ponytail and blonde hair was professional and came out to look at my car, I appreciate what he did , I don't think he liked me , he just wanted to sell me the screws to put my licence plate on, but he wouldn't look at the measurements to see that I needed a license plate holder, a certain one that fits the holes in front of my care, why is it so hard for someone to do a job with empathy and caring, they want the check but hate certain customers but at least he was helpful and professional I can't complain, I just won't ever ever never buy from AutoZone , a professional mechanic always told me to never by AutoZone parts buy o Reilly parts only , especially the brakes , O'Reilly has better quality brakes

Bethani Howard

★☆☆☆☆

3 months ago

Absolute nasty attitude from a hiring manager!! Horrible customer service. Talks down to her sales team member!! How and the absolute hell she got in that position as a hiring manager!? You guys need to work on hiring people that like their position!! I can’t even imagine having someone like her to be over me or anyone!! Her name is Maricela !! Mean woman!! You don’t know what people are going through and you have a darn nasty attitude!!!!! HAVE A BETTER ATTITUDE MAAM AND TRY HAVING A BETTER DARN DAY!!! Wish we can give negative stars!! She needs to be under review!!!

Larissa Dondonay

★★★★★

2 months ago

Great experience at this autozone. Came in Friday evening after noticing our headlight was out and was greeted by both employees at the front. Quickly found our headlight that was needed and checked out. Went to go replace it in the parking lot and struggled thinking we got the wrong size. Went in to return the bulb and the lady up front was able to check that we got the correct one. Told her we were struggling and she was able to get MICHAEL to come help us. He showed us the different bulb locations so we are prepared for the future. Very nice and knowledgeable guy! Thank you guys for being so prompt with helping your customers!