AutoZone Auto Parts

Daniel Dyer

★★★★★

4 months ago

I've been coming to this store since the 1st day it opened and all the staff has been very knowledgeable and helpful but tonight November 12te around 7 PM a manager by the name of Jacom help me and my girlfriend with a battery and this guy took them all. He was extremely nice, helpful, honest, knowledgeable and not pushy at all, just got us ready for the perfect battery for her truck and picked up the battery 2 times at the counter and took it to the truck. I have never met such a super superb person in all the years I've been coming there and I've never been a stranger there buying parts as a mechanic. 5 stars don't cut it, more like 10 for Jacob that went WAY above and beyond. Thank you for your help Jacob, Dan and Tawnya

Ludwig Roesler

★★★★★

2 months ago

Jacob was an amazing help getting my battery replaced on my 2016 Camaro. He told me that normally batteries do not get installed here but he doesn’t like to tell people no. He helped me regardless of having his break soon and made conversation with me while working on the car. I am grateful and glad that I came here to get my battery changed.

Eduardo Gonzalez

★☆☆☆☆

3 weeks ago

Went there Friday February 27th at 7:45pm. The guy attending had the nastiest attitude ever. This is not the way to treat customers. This guy should not be at this job. I ended going to the O'Reilly accross the street and they were very helpful.

Un.sympathetic

★★★★★

5 months ago

I came in with battery issues yesterday 9/29, and although Jacob wasn’t the one who checked my battery and the other employee left, He quickly stepped in, very very helpful, explained information very well. He removed and installed my new battery so quickly with a blink of my eyes I was done. My mom and I were amazed. Thank you Jacob for an AWESOME job and being so kind and helpful. I really appreciate you

If Walls Could Talk LLC Painting

★★★★★

3 weeks ago

Love this location! Everyone seems to be very knowledgeable and professional. Michael was very helpful. They are happy to assist. Great crew.

Erica Robb

★★★★★

5 months ago

I went to the Bayside Lakes location because my truck wasn’t starting on the first try. They tested my battery and said it was fine. We went to the Malabar location and were blessed to have JACOB help us. He tested the starter and the battery explaining in detail what the numbers meant. We determined we needed the starter and maybe the battery. He then explained the buy back program and we ended up purchasing both the starter and battery. Jacob was helpful and knowledgable above and beyond any other associates we’ve had previously. Thank you, Jacob. We will be back.

LaNoble Joseph

★★★★★

6 months ago

Mr Michael, one of the managers here is amazingly wonderful soul, professional, honest, helpful BEYOND Definition. The ENTIRE WORLD needs more like him. He also has a genuinely collaborative team. The treatment at this location is completely courteous and professional. They take care of customers as if we are their top PRIORITY. But be careful we might think we're in Heavens in these folks. I 💕 love them all, Specially Mr Michael.

Christopher Carollo

★★★★★

6 months ago

Both Michael and Jacob managers at my local AutoZone have been awesome to deal with. I’ve had to deal with several vehicles in the family getting different parts and pieces and they have been amazing in helping me get what I need and when I needed to return something there was never an issue. There is a competitor directly across the street and to be honest I’ve been dealing with this AutoZone for 25 years and will continue to do so.

Michael Williams

★★★★★

5 months ago

Jacob Totten at the malabar location was amazing. He took the time to swap out my car battery without me having to ask. He is an amazing asset autozone and I will always come back to this location

Erika Weavercoleman

★★★★★

5 months ago

Great location! Jacob was extremely helpful when we needed assistance with making a decision about the correct engine coolant when oir engine was out of coolant and overheating. Even came out to the car to ensure we could find the coolant tank. Thank you so much!

Kenya Young

★★★★★

7 months ago

Steve W was the absolute best when it came to helping me figure out what I needed for my car. Not only did he help me find what I needed but he also did a great job of doing the installation for my new battery. He should be recognized for his great customer service!

Gigi Moxam (Gigi)

★★★★★

2 years ago

On this day I realize that their was good people left in the world their was front moving in the sky was very dark and wind started picking up , had some issues with my car Scott the manager came out help me he put my car on tester to figure the main problem he did at time the storm was coming closer I was concerned but said let get you take care of before storm reaches us . He finished just the wind and rain started I was very appreciated Scott was the best thank you

kelly Link

★★★★★

a month ago

Mike was awesome! Had a great attitude and saved us a ton of money! Thank you!

Carolyn Anderson

★★★★★

9 months ago

I had a great experience at this store thanks to Joseph. I needed a new battery, and he not only helped me choose the right one, but also installed it for me right there in the store’s front parking lot. He was confident, knowledgeable, and very helpful throughout the process. Joseph took the time to explain everything clearly so I knew exactly what to expect with my purchase. I highly recommend this store, and especially Joseph—he's a real asset to the team. Thank you so much for the excellent service!

Nichole Stone

★☆☆☆☆

2 years ago

Earlier today, my husband and sister took my van to Auto Zone because last night it broke down due to what we thought was an alternator needing replaced. They jumped it and drove to Auto Zone to test the alternator. The battery was too dead to test so the 18 year old girl working there for only 1 month took the battery, charged and tested it ( Our top of the line battery came back as perfectly fine!). She then went to put the battery back in the car, made a rookie mistake (an 18 year old with 1 month experience should be supervised if dealing with car batteries, but assistant manager just left her to do it) and blew up our battery, hitting my husband and sister with battery acid. The assistant manager, Wallace, then tried to blame my husband and sister for the issue his employee caused (she let the socket wrench hit the negative as she was tightening the positive, it caught fire, and boom in the manner of seconds). THEN THE ASSISTANT MANAGER (after my sister insisted he replace the battery and wire cage his associate blew up) gave us the CHEAPEST BATTERY NOT EVEN THE EQUIVALENT OF WHAT WAS DESTROYED. My husband and sister could’ve been seriously injured. And that poor girl who SHOULD NEVER HAVE BEEN PUT IN THAT SITUATION is probably going to have burns on her or at least get in trouble. I’m livid that the asst manager did not even replace the battery at the same value!!!! He didn’t want to do anything to fix the situation. I will be contacting Corporate and turning him and his manager in. I hate being the person who contacts management, but in this case, it is more than necessary. I will NEVER shop at Auto Zone again. My husband breathed in battery acid! And the best they could do to replace a $250 battery was give us an $80 battery?! Are you kidding me?! We will be researching legal action most definitely. DO NOT SHOP AT THIS STORE!!!!

Yvette Zetrenne

★★★★★

7 months ago

I initially came in believing I had a battery issue with my car. Jacob promptly stepped in to assist, checking the battery and attempting to get me back on the road. After further inspection, it turned out the issue was actually with my alternator. Without hesitation, Jacob provided me with contact information for two trusted professionals who could help with the repair. Jacob’s customer service was exceptional—his helpfulness, professionalism, and positive attitude truly stood out. Thanks to his support, I now know exactly where to turn for any future car needs.

Marsha

★★★★★

7 months ago

Jacob was AWESOME!! I had gone to O'Reilly to to get a new battery & install and was told that I'd have to have it professionally replaced. I went across the street to Autozone and Jake took a look and said it would be no problem. He replaced it quickly and was very professional. I would highly recommend coming here for all your auto part needs & help!!