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About Business
Gerber Collision & Glass is a highly-reputable Car Repair service provider based in Palm Bay, FL. Gerber Collision & Glass covers all facets of the Car Repair industry, with a focus on Auto body shop, Auto bodywork mechanic, Auto dent removal service. With over 211 reviews and an average rating of 3.9/5, Gerber Collision & Glass is a trusted name in the industry. Their presence in Palm Bay, FL ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Michele Maugeri
★★★☆☆ I received a phone call telling me my vehicle had a quality check after bodywork was completed, and that everything was good, when I arrived to pick up my vehicle I noticed a couple issues, Paint had bubbles and exhaust tip was still bent from the accident, I brought this to the service managers attention and it was corrected. My understanding of a quality check is just that a once over by the service manager to make sure the work completed is correctly done. This was not done in this situation. Not sure how this was missed by the service manager as it was noticeable.
oicyunvme
★☆☆☆☆ ****************WARNING TO USAA CUSTOMERS**************** ********************ONE STAR IS TOO MANY********************* I had to bring my car here for an estimate for USAA after I was hit, not my fault. They originally quoted over $2500 in damages to my insurance company, and now my insurance company has labeled my car as totaled, even after they agreed to fix it. Problem is, the tech that looked at my car told me he would clean the tire marks off and see what actually needed to be fixed (I was swiped by a large truck with tires that stuck out). That was never done, they just sent the quote in after lying to me about the process. I took my car from them, and went home to clean the tire marks off myself (which I was specifically told by the gerber tech not to do prior to this, but then after I demanded my car back, he told me it would probably just come off with lacquer thinner and he was just "doing his job" by submitting the full repair), and there is basically no damage at all to my car. Literally, the only damage is a broken hubcap and a few minutes scratches that are not really noticeable. The "damage" was all just the tire rubber they wanted me to leave. Literally took less than 30 minutes with soap and water and elbow grease. I would have just done it myself to begin with had they not told me not to. They gave me some spiel about possibly scratching the paint and then the other person's insurance company might fight the scratches. I don't know if they are working together with USAA to scam clients, but I will be reaching out to the Florida Dept of Financial Services, National Insurance Crime Bureau, and the Florida AG's Office because what was done here cannot (or shouldn't) be legal. Sending in an up charged fraudulent claim to my insurance company to have my perfectly good car that is in great condition scrapped for parts is unacceptable and should fall under some form of fraud. USAA has told me that I am not legally allowed to get another quote and this is the only company they will take a quote from. If you have USAA and they demand you take it here, don't. They will upcharge the repair to the point that you will end up with less than you actually started with and get low-balled by the insurance company. This is why you, me, and everyone we know are forced to pay so much for car insurance because scams like this drive the repair bills up, and guess who pays for that? Yeah, we the consumer. Now my car has already been deemed totaled in less than 12 hours of dropping it off, when I was told back in November it would just get fixed. That means I now have to file for a new rebuilt title, cannot have full coverage on my car (which at this point means nothing given I have paid more than USAA is even willing to give), and have to have my car inspected and go through a ton of hassle just to be able to drive it and get it legal, over a broken hubcap and a scratch all because this company lied to my insurance company.
Darlene Fay
★★★★★ After an accident we chose Gerber for repairs to our car! It was definitely the best experience we have had over any other place we have dealt with in the past. The staff were professional yet personable and the car was completed earlier than expected! Communication was great. We were informed of each step of the progress by text and phone calls. Looks great!! Great experience (if you have to go through this!😔) We will recommend and use them again if services are needed!!
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