About Business
Gerber Collision & Glass is a highly-reputable Car Repair service provider based in Palm Bay, FL. Gerber Collision & Glass covers all facets of the Car Repair industry, with a focus on Auto body shop, Auto bodywork mechanic, Auto dent removal service. With over 211 reviews and an average rating of 3.9/5, Gerber Collision & Glass is a trusted name in the industry. Their presence in Palm Bay, FL ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Al Davis
★★★★★
4 years ago
Picked my car up today after having dropped it off last week for some body work. Matt was there to greet me, he was such a great guy, took excellent care of my vehicle. Car looks great, I’m a happy camper.
Melissa Batterson
★★★★★
a year ago
Awesome experiences, this was the SECOND time we needed to use their services in a year! Both times the work was impeccable and the staff was everything you want in the service industry. Amy especially is fantastic and yall are lucky to have her! We really appreciate the communication and great work they did, absolutely recommend. They made a very stressful situation much easier to handle and we are grateful! Thanks, Gerber!
Tony T
★★★★★
5 months ago
Fantastic job they did on our truck quality on the point promise date made and promised kept highly recommended
Kimberly Kenton
★★★★★
9 months ago
The Gerber collision center in Palm Bay Florida was phenomenal in repairing my hail damage. I gave them my car pretty dirty inside and out and it was like I got a new vehicle nice and clean. Francisco was instrumental in getting my car done within one day. Original quote was a few days. I highly recommend them for your Automobile Body damage repairs. And they had a chocolate donut! Happy customer.
Iris Cruz
★★★★★
a year ago
If I could rate this business a ten ⭐, I would absolutely do it. I had the most and best experience ever at this collision business. Starting with Aimee, who took care of my situation when I first walked in, also the gentlemen and the young lady who attended me at pick-up, I can only say, that they are truly the best of the best!!!! Absolutely professional, thorough, and turn around time was excellent!!! Went in on a Monday and got my vehicle two days later on Wednesday. I will highly recommend this business to anyone in need of a great collision company. Thank you guys at Gerber for making my first experience a memorable one!! You guys truly rock!!! 👍👍👍👍⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thank you so much, Carmen Cruz
Patrick McKenna
★★★★★
a year ago
The job that was done on my car was magnificent! The car looks and feels better than when I brought it in. If I ever find myself in a situation needing auto repair done again, I’m coming back here. I needed almost 8k worth of damage repaired, they kept me updated every step of the way and were very professional through the whole process. Fully recommend Gerber. Chris is the best!
Lauren Granger
★★★★★
a year ago
I had a great experience! Everyone here communicates so well, from the front office to Rick and his repair team. Very kind people. They keep you on top of where your vehicle is in the repair process and are attentive to detail. You could never tell my car had any damage at all. They even fixed a minor aesthetic blemish that is hard to notice if you aren't looking for it. Such a nice touch that really made my day :) Thank you for going above and beyond!
Robin Huffman
★★★★★
3 months ago
I just want to thank all the staff there at gerber collision. Everyone in the office was so accommodating and so pleasant. I just wanna thank everyone at gerber.For helping me during such a difficult time.
Anna Lewis
★★★★★
5 months ago
This is twice that we've had work done at Gerber Collision & Glass. This same person did the work on both of our vehicles. This man knows what he's doing. Excellent work!!! Thanks Gerber!
Schuyler Hardy
★
☆☆☆☆
7 months ago
I wish I could give zero stars. My experience with Gerber Collision & Glass at 2730 Palm Bay Rd NE has been an absolute nightmare. Not only are they take far longer than promised—what was supposed to be a few days became weeks of waiting—but the communication has been abysmal. I was left in the dark, wondering what was going on. They still have my vehicle and if the repair work is anything like the communication, I am scared to see the finished product. I have had to call multiple times to get updates and right now they are 2 weeks behind when the car should have been returned. So far, the staff acted like any complaints were just an inconvenience—never an apology, never proactive updates. Simply not acceptable. Hoping this review lights a fire. I will be showing my face to speak with management soon!
Josie “Josie”
★★★★★
6 months ago
I had a wonderful experience with everyone and everything at the Gerber on Palm Bay Rd. Francisco and the girl at the front desk (Iona?) were always so nice and helpful and they kept me informed through the whole process! Thank you for making an unfortunate experience of being hit by another vehicle as pleasant as it possibly could have been. I appreciate you all.
Serena Carey
★★★★★
6 months ago
Amazing from start to finish. I have never dealt with collision service and Gerber made it so seamless and easy of a process. Additionally, the body work was exceptional on my car, it looked like nothing happened. Color match and everything was on point. Thank you for making what could be a stressful situation, a very simple and rewarding one. Would highly recommend. Thank you!
Cristi Lanham
★★★★★
3 months ago
Best auto repair I have been too! Chris and Jenifer we super knowledgeable and explained my options in a way I could understand. If I could leave a higher star than 5, I would. I highly recommend this place.
Kerry Whitlow
★★★★★
4 months ago
Someone ran into my car while I was stopped at Red light. My car was drivable so had appointment at Gerber PB rd at 10 am. They took my car in and they work with Enterprise Rental cars so a car was delivered to Gerber for me. I was in and out in less than 35 minutes. Jennifer at the front desk is very helpful and has excellent customer service skills. Chris was assigned to my car. He also has excellent customer service skills and very knowledgeable and thorough. The whole process in and out was fantastic! My car has never looked better. Being in a car accident is awful enough but Gerber takes the burden off the whole process! Would give them 20 stars if possible 👍
Lauren Layton
★★★★★
2 months ago
I like this place. I was in a car accident where someone hit me a year ago and Gerber fixed my car. Everything they did still holds up over a year later. They do a great job and are helpful even after the repair. Allstate uses them as their preferred repair shop. They are growing and can do their own alignments now. I would trust them again.
Guillermo Rodriguez
★★★★★
4 months ago
Gerber Collision and Glass did a fantastic job on my Ram 1500. Hood, fender and grill looks amazing. Can't tell that it was in an accident. Paint job is superb. Can't even tell the difference. Thank you so much.
jessica laisi
★★★★★
5 months ago
Chris was super helpful and very kind! He made my car repair experience amazing and deserves a raise if anything! He listened to ALL my requests, which definitely were a lot, and didn’t give up until my car was beyond satisfaction. I had totally crashed the front of my car to the point where the front right tire wheel literally broke off its hinges. After getting repairs done at this place it looks brand new! I would definitely come here again if he’s going to be the one working on my car.
Darlene Fay
★★★★★
5 months ago
After an accident we chose Gerber for repairs to our car! It was definitely the best experience we have had over any other place we have dealt with in the past. The staff were professional yet personable and the car was completed earlier than expected! Communication was great. We were informed of each step of the progress by text and phone calls. Looks great!! Great experience (if you have to go through this!😔) We will recommend and use them again if services are needed!!
oicyunvme
★
☆☆☆☆
2 months ago
****************WARNING TO USAA CUSTOMERS**************** ********************ONE STAR IS TOO MANY********************* I had to bring my car here for an estimate for USAA after I was hit, not my fault. They originally quoted over $2500 in damages to my insurance company, and now my insurance company has labeled my car as totaled, even after they agreed to fix it. Problem is, the tech that looked at my car told me he would clean the tire marks off and see what actually needed to be fixed (I was swiped by a large truck with tires that stuck out). That was never done, they just sent the quote in after lying to me about the process. I took my car from them, and went home to clean the tire marks off myself (which I was specifically told by the gerber tech not to do prior to this, but then after I demanded my car back, he told me it would probably just come off with lacquer thinner and he was just "doing his job" by submitting the full repair), and there is basically no damage at all to my car. Literally, the only damage is a broken hubcap and a few minutes scratches that are not really noticeable. The "damage" was all just the tire rubber they wanted me to leave. Literally took less than 30 minutes with soap and water and elbow grease. I would have just done it myself to begin with had they not told me not to. They gave me some spiel about possibly scratching the paint and then the other person's insurance company might fight the scratches. I don't know if they are working together with USAA to scam clients, but I will be reaching out to the Florida Dept of Financial Services, National Insurance Crime Bureau, and the Florida AG's Office because what was done here cannot (or shouldn't) be legal. Sending in an up charged fraudulent claim to my insurance company to have my perfectly good car that is in great condition scrapped for parts is unacceptable and should fall under some form of fraud. USAA has told me that I am not legally allowed to get another quote and this is the only company they will take a quote from. If you have USAA and they demand you take it here, don't. They will upcharge the repair to the point that you will end up with less than you actually started with and get low-balled by the insurance company. This is why you, me, and everyone we know are forced to pay so much for car insurance because scams like this drive the repair bills up, and guess who pays for that? Yeah, we the consumer. Now my car has already been deemed totaled in less than 12 hours of dropping it off, when I was told back in November it would just get fixed. That means I now have to file for a new rebuilt title, cannot have full coverage on my car (which at this point means nothing given I have paid more than USAA is even willing to give), and have to have my car inspected and go through a ton of hassle just to be able to drive it and get it legal, over a broken hubcap and a scratch all because this company lied to my insurance company.
Michele Maugeri
★★★
☆☆
a month ago
I received a phone call telling me my vehicle had a quality check after bodywork was completed, and that everything was good, when I arrived to pick up my vehicle I noticed a couple issues, Paint had bubbles and exhaust tip was still bent from the accident, I brought this to the service managers attention and it was corrected. My understanding of a quality check is just that a once over by the service manager to make sure the work completed is correctly done. This was not done in this situation. Not sure how this was missed by the service manager as it was noticeable.
